At a Glance
- Tasks: Support and improve digital solutions for Goodyear's retail business across EMEA.
- Company: Join Goodyear, a global leader in tire innovation and mobility solutions.
- Benefits: Competitive salary, hybrid work options, and opportunities for professional growth.
- Other info: Diverse team culture welcoming applicants from all backgrounds.
- Why this job: Make a real impact by optimising processes and enhancing retail solutions.
- Qualifications: Degree in IT or Business; experience with Microsoft Dynamics 365 is a plus.
The predicted salary is between 56250 - 68750 £ per year.
Location: Birmingham, United Kingdom
About Goodyear
We’re dedicated to producing, innovating, and servicing the best tires in the world. For over 125 years, Goodyear has led the way in developing smart solutions that shape the future of mobility. Today, we’re one global team united by bold thinking, relentless drive, and a passion to exceed expectations. If you’re ready to embrace change and make an impact in your career, let’s go.
Why This Role Matters
As part of the EMEA IT Retail team, you’ll help shape and improve the digital solutions that support our retail business and franchise partners across the region. You’ll work closely with business and IT stakeholders to make processes simpler, systems more effective, and solutions fit for evolving business needs. This is an opportunity to build expertise across retail processes, Microsoft Dynamics Business Central and wider IT solutions while contributing to continuous improvement in an international environment.
What You’ll Do
- Support franchise partners and business users in the effective use and continuous improvement of Goodyear’s retail solutions.
- Analyse and optimise business processes across areas such as sales, purchasing, service, inventory and finance.
- Gather and translate business needs into clear requirements, process documentation and functional specifications.
- Support solution testing, including unit and integration testing, and contribute to release and deployment activities.
- Investigate and resolve system and process issues, working with internal teams and development partners where required.
- Collaborate with business stakeholders and colleagues across EMEA to drive standardization, process improvements and system enhancements.
- Contribute to IT retail initiatives and projects while building strong knowledge of the solutions and processes you support.
What We’re Looking For
- A Degree in IT, Business, or a related field, or equivalent relevant professional experience.
- Practical experience with Microsoft Dynamics 365 Business Central, including administration and configuration; experience with Business Central Online and the Business Central API and third-party integrations is a plus. Experience in AL development is seen as beneficial.
- Knowledge of databases and SQL, ideally including Microsoft SQL Server Management Studio, as well as a basic understanding of system architecture.
- Experience with software testing, release management, and development teams, ideally within an Agile environment such as Scrum.
- Good scripting skills, such as PowerShell; experience of the Power Platform, or web technologies like JavaScript, CSS, HTML is advantageous.
- Structured, analytical, and customer-focused, with strong communication skills across technical and non-technical audiences.
- Fluent English, with a willingness to travel within EMEA. Retail or automotive retail experience is a plus.
We welcome applicants from a wide range of backgrounds and experiences. Even if you don’t meet every listed qualification, we encourage you to apply.
Business Process Consultant employer: Goodyear
Goodyear is an excellent employer that prioritises a strong health and safety culture while fostering a dynamic work environment in Avonmouth. Employees benefit from comprehensive training and development opportunities, ensuring personal and professional growth within the tyre and automotive industry. With a commitment to delivering exceptional customer service and a focus on team performance, Goodyear offers a rewarding career path for those looking to make a meaningful impact.
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We think this is how you could land Business Process Consultant
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We think you need these skills to ace Business Process Consultant
Some tips for your application 🫡
Highlight Your Analytical Skills:In the business intelligence field, showcasing your analytical skills is a must. Make sure your CV includes relevant experience with data analysis tools, programming languages like SQL or Python, and any projects where you've interpreted complex data sets to drive business decisions.
Showcase Your Business Acumen:Don't just focus on data; show us how you can apply your insights to real-world business problems. Highlight projects where you made a tangible impact on company performance, and be prepared to explain your thought process in your cover letter.
Tailor Your Documents for Us:When applying for a full-time role at Goodyear, tailor your CV and cover letter to reflect our organisational goals and strategies. Mention specific tools and methodologies that align with what we do—this shows you’ve done your homework and are genuinely interested in our mission!
Include Relevant Certifications:Certifications like Google Data Analytics or similar qualifications can really make you stand out in business intelligence. Include these in your application, as they demonstrate your commitment to the field and your willingness to stay current with industry standards.
How to prepare for a job interview at Goodyear
✨Show off your analytical skills
In a business intelligence role, you're going to need to demonstrate your analytical prowess. Be prepared to discuss specific tools you've used, like SQL, Tableau, or Power BI. Have real-world examples ready where you’ve turned data into actionable insights – this is what makes us shine in interviews!
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✨Portfolio of Projects
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✨Know their business model
Get familiar with Goodyear’s business model and recent data-driven decisions. Be prepared to discuss how your skills can specifically support their objectives or challenges. Understanding their landscape shows that you’re not just a data buff, but you’re also genuinely interested in how BI can impact their bottom line.
