Programme Officer in London

Good Work is a youth employment and social mobility charity, creating fairer opportunities for young people from lower socioeconomic backgrounds.

Founded in 2022, we're a fast-growing organisation with real impact and big ambitions to drive systemic change for the community we serve.

What we're looking for

We're looking for a Programme Officer to join our team to support and manage the delivery of our programmes.

You'll report to our Senior Programme Officer and work closely with our programmes team to coordinate and deliver high-quality employability programmes, manage volunteers, and support our young people.

This role is an opportunity to add both delivery capacity and complementary expertise to our team as we grow.

In the role, you'll be working on

Programme Management.

• Once you've learned the ropes, you'll move on to end-to-end management of programme delivery.

This includes workshop development, supporting programme recruitment, operations and logistics, and working closely with volunteers and partners to ensure that programme delivery is impactful.

• You'll start by supporting existing programmes team members and, over time, take on responsibility for leading on cohorts, while supporting colleagues with delivery across our programmes.
• You'll need to be able to combine strong delivery with solid preparation behind the scenes, while thinking carefully about both participant experience and the operational detail needed to deliver high-quality programme activities.
• You'll also help collect and interpret data, reflect on feedback, and contribute to improving our programmes over time.

Volunteer Management.

• You'll help recruit, onboard, and support our volunteers, ensuring timely communication and a positive experience for the assessors, mentors, and facilitators who work with us.
• You'll help create a positive and engaging volunteer experience by building strong relationships with our volunteers through regular check-ins, community touch-points, and thoughtful communication.
• You'll also support the coordination and administration involved in volunteer management, helping volunteers understand what's needed and ensuring things run smoothly behind the scenes.

Stakeholder Engagement.

• Your role will include stakeholder engagement at all levels, from scheduling volunteering days with corporate partners, to checking in with employer partners about how our young people are doing on their placements and supporting youth engagement and outreach.

Support to Young People.

• A large part of your role is to provide direct support to young people through regular 1:1 check-ins, taking the time to get to know them and their goals so that you can signpost tailored support, opportunities, and resources.
• You'll also use tools like email and Slack to keep young people informed, share opportunities and resources, and help build a sense of community throughout their time on the programme.
• You don't need previous experience of helping young people navigate the jobs market, as we can support you to build your knowledge and understanding of best practice.

Facilitation.

• You'll design and deliver training for the young people on our programmes, as well as information sessions and training for our corporate partners and volunteers.
• We're looking for someone who is confident facilitating sessions, or motivated to continue developing their facilitation skills, with support from the team.

Like any growing charity, our work is constantly evolving and this is a great opportunity to be part of shaping our organisation for the future.

We'll encourage you to share your feedback and suggestions regularly.

What we're looking for

We're not necessarily looking for one particular professional background, and you don't need to have a degree.

However, we'd be especially interested in candidates who can bring relevant experience or strengths in areas that deepen our team's existing offer, such as community outreach, volunteer management, programme management, or monitoring and evaluation.

This is not an entry-level role, and we are looking for someone who can bring some professional experience and apply sound judgement in a fast-moving environment.

Organisation, proactivity and adaptability.

• We're looking for someone with strong coordination and organisational skills, excellent attention to detail, and the ability to work proactively.
• You'll need to be comfortable managing multiple priorities at once, adapting as things change, and delivering to a high standard in a fast-paced environment.

Problem solving.

• We're looking for someone who can think creatively, solve problems, and respond positively when things don't go to plan.

Communication and facilitation.

• You'll communicate with everyone from young people to corporate partners, so you'll need strong written and verbal communication skills.

As this role will involve providing feedback on CVs, job applications, and cover letters, strong written English and attention to detail are important.

• You should be comfortable facilitating sessions or feel motivated to build your confidence in this area.

Relationship building.

• We're looking for someone who is comfortable building relationships with a wide range of people (including partners and volunteers) and representing the organisation in a warm and professional way.
• We'd particularly value someone who can bring confidence or experience in external relationship-building and community outreach.
• Many of the young people we work with have experienced substantial barriers to work, education, or other areas of their lives.

We're looking for someone who can build trusting relationships with young people and who approaches others with empathy, warmth, and good judgement.

Resilience and a growth mindset.

• Adaptability and perseverance are crucial to the success of the young people on our programme, and it's important that our team models these behaviours too.
• We need someone who can operate well in uncertainty, learn as they go, and stay motivated through challenges.

Commitment to our mission.

• You don't need experience in the early careers, youth, or education sector.

However, we do expect the successful candidate to show a clear understanding of and commitment to our mission, and a genuine desire to help drive our work forward.

We work with a diverse group of young people from underserved communities.

We particularly encourage applications from minoritised ethnic candidates and those who have lived experience relevant to our programme, particularly non-graduates and those from lower socioeconomic backgrounds.

• Key Info
• Full time (37.5 hours per week)
• Permanent contract
• Target start date: 12 October 2026
• Salary: £33,280 annually with 4% employer pension contribution.
• Hybrid (London), 3 days a week in-person with the team at Good Work HQ, Warren Street.
• 25 days holiday per year (pro rated), plus Bank Holidays and additional leave during our annual Winter Break between Christmas and New Year.
• Appointment is subject to Enhanced DBS Check. Good Work operates in line with safe recruitment practices and adherence to our Safeguarding Policy is essential.
• Life at Good

Work

Making Good Work a great place to work is hugely important to us, and as a small charity we're continuously working to improve our offer. For now, our team benefits from:

• Personal training budget to invest as you'd like, as well as access to more in-person and online training through our membership of London Youth and the Charity Learning Consortium
• Access to individual coaching to support professional development with qualified coaches, through our corporate partners
• Quarterly official team socials and ad hoc team social activities, recent highlights have included a team Iftar, pottery painting, a Monopoly Deal and Pizza Night and team crafting lunchtime
• Access to our Employee Assistance Programme with Health Assured
• Enhanced Maternity and Shared Parental Leave, after a year's service
• A dog-friendly office
• The option to work up to two weeks a year 'super remote' (from anywhere)
• A values and mission driven team and the opportunity to be part of shaping a rapidly growing organisation

Please apply via our website no later than 9am on 5 August 2026.