At a Glance
- Tasks: Create exceptional guest experiences and manage overnight operations at the hotel.
- Company: The Goodwood Hotel, known for its friendly and welcoming atmosphere.
- Benefits: Flexible casual hours, great team environment, and opportunities until December 2026.
- Other info: Perfect for night owls looking for a dynamic role in hospitality.
- Why this job: Join a vibrant team and make a difference in guests' overnight stays.
- Qualifications: Passion for hospitality, excellent communication, and customer service skills.
The predicted salary is between 9.9 - 12.1 £ per hour.
- Casual Night Front Desk Host
- Goodwood Hotel | Casual Hours | Night Shifts | Casual Opportunities until 20 December 2026
Love creating exceptional guest experiences, even while the world sleeps?
We're looking for a
Casual Night Front Desk Host to join our friendly Hotel team.
You'll be the welcoming face of the Goodwood Hotel overnight, ensuring our guests receive outstanding service, support and care throughout their stay.
Whether you're checking guests in, handling enquiries, supporting room service requests or helping to keep the hotel running smoothly overnight, no two shifts are quite the same.
What you'll be doing
- Delivering a warm and professional welcome to guests throughout the night
- Managing guest check-ins, check-outs and overnight enquiries
- Supporting with luggage, guest requests and room service delivery as required
- Ensuring guest needs are anticipated and exceeded wherever possible
- Handling guest feedback, queries and complaints with confidence and professionalism
- Completing overnight administrative tasks accurately and efficiently
- Maintaining a safe, welcoming and professional environment for guests and colleagues
What you'll bring
- A passion for hospitality and exceptional customer service
- A positive, friendly and proactive approach
- Excellent communication skills
- Strong organisational and multitasking abilities
- Confidence working independently and making decisions
- Great attention to detail
- Previous customer-facing experience is desirable, ideally within hospitality, leisure or retail
Front Desk Night Host (Casual) for The Goodwood Hotel in Chichester employer: Goodwood Group
Goodwood Group fosters a supportive work culture that values flexibility and teamwork. Employees enjoy the opportunity to contribute to sustainable practices while developing their skills in a vibrant environment.
StudySmarter Expert Advice🤫
We think this is how you could land Front Desk Night Host (Casual) for The Goodwood Hotel in Chichester
✨Get Your Foot in the Door with Walk-Ins
In the hospitality and food service game, a personal touch goes a long way. Instead of waiting for listings, why not walk into local restaurants, cafes, or hotels? Bring your best smile and a CV, and show them that you're eager to join their team right on the spot!
✨Tap into Seasonal Hiring Trends
With temporary roles often popping up during busy seasons, like summer or festive times, keep an eye out for openings as these businesses ramp up. Joining local community groups on social media can also help you stay ahead of the game: think pop-up events, seasonal fairs, or any openings in your area!
✨Utilise Your Network in the Industry
We all know people in the hospitality world, right? Now's the time to message those friends or acquaintances who might already be working in restaurants or bars. They could give you the insider scoop on who’s hiring or even put in a good word for you – it’s all about that inside connection!
✨Apply Through Us for Quick Visibility
Don't forget you can apply for temporary roles directly through our website! It’s not just about the big chain restaurants; many smaller, local places look there for quick hires. Plus, it helps us get you on the radar of employers looking for passionate workers like you, so what are you waiting for?
We think you need these skills to ace Front Desk Night Host (Casual) for The Goodwood Hotel in Chichester
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality-food-service game, your ability to connect with customers is key. Make sure to highlight any relevant experience in your CV, like working in cafes or restaurants, and emphasise your skills in teamwork and communication. Don't forget to mention any customer service training or certifications you've got under your belt!
Flexibility is Your Best Friend:Since this is a temporary role, you'll want to showcase your flexibility in your application. In your cover letter, mention your availability and willingness to work various shifts, including weekends or holidays. Employers love knowing they can rely on you during busy periods!
Bring Your Personality to the Front:In hospitality, it's not just about what you can do; it's about who you are! Let your personality shine through in your cover letter. A warm, engaging tone can really make your application stand out and show your potential to create a welcoming atmosphere for customers.
Include Relevant References:References can make a huge difference in the hospitality-field. Consider including a couple of references from previous employers or colleagues in your CV who can vouch for your customer service skills and ability to thrive in fast-paced environments. This adds credibility and elevates your application!
How to prepare for a job interview at Goodwood Group
✨Show Off Your Customer Service Skills
In the hospitality-food-service sector, it's all about the customer experience. Be ready to discuss specific examples where you've gone above and beyond for a customer or handled a difficult situation. They’ll appreciate knowing that you can keep your cool and maintain a positive attitude even when things get a bit hectic!
✨Know Your Menu Inside and Out
Whether you're applying for a temporary role as a server or in the kitchen, it’s important to familiarise yourself with the menu and any signature dishes they serve at Goodwood Group. During the interview, they might ask about your food and drink recommendations, so having a few tasty suggestions up your sleeve will show you're genuinely interested in contributing to the team.
✨Emphasise Your Flexibility
Temporary roles often require a bit of juggling with shifts and responsibilities. Be sure to convey your willingness to adapt and take on different roles as needed. Share instances where you’ve quickly switched tasks or taken the initiative to help out your colleagues, showing that you're a team player.
✨Dress the Part and Exude Personality
In hospitality, first impressions matter! Even for a temporary position, donning smart-casual attire can set the right tone. Plus, don't hold back on your personality – let your enthusiasm shine through, as they’re looking for someone who can mesh well with the team and create a welcoming atmosphere for guests.
