Client Development Specialist

This job is with Goodwin, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.

Join Goodwin's Global Operations Team, and make a real impact on a global scale. At Goodwin, we work with some of the world's most successful and innovative investors, entrepreneurs and disruptors in the life sciences, private equity, real estate, technology and financial industries, and where they converge. As part of the Global Operations Team – all business professionals at the firm – you'll collaborate with colleagues from diverse backgrounds and experiences, fostering an environment where cross-functional learning, networking, and collaboration are at the core of what we do.

Here, we're not just supporting a law firm; we're partnering with attorneys and clients to deliver cutting-edge solutions in high-stakes litigation and dispute resolution, world-class regulatory compliance and advisory services, and complex transactions. Our commitment to integrity, ingenuity, agility, and ambition drives us, and we're proud to have been recognised as the "Best Business Team" by The American Lawyer.

This is your opportunity to grow professionally in a dynamic, global environment, surrounded by forward-thinking peers.

Goodwin is looking for a Client Development Specialist to provide support to projects primarily within the Real Estate Industry (REI) business unit and Complex Litigation & Dispute Resolution (CLDR) legal practice area. The Client Development Specialist role reports to the Client Development Director – Europe & Asia in London and will focus largely on the London office but will also require the candidate to work with other members of the European and global CD team. Examples of tasks include, but are not limited to, proposal and pitch support, awards, rankings and client alerts, as well as client development support specifically in connection with leveraging of technologies that may require data supplementation. These projects will involve working with all functional areas of the client development/marketing department as well as with all levels of firm personnel from partners to administrative staff.

In addition to primary day to day responsibilities, the Client Development Specialist is responsible for being up-to-speed on all client development processes and procedures including but not limited to, proposal processes and procedures, as well as business development technology and processes. In addition, the role must have a thorough understanding of all essential firm technologies such as iManage, Foundation, Dynamics as well as select marketing specific technologies for client development support.

What You Will Do:

• Provide support to key client development initiatives as determined by the Client Development Director and REI and CLDR leadership groups.
• Prepare and coordinate pitches, proposals and RFP responses under the direction of the Client Development Managers and/or Directors across REI and CLDR.
• Help field and assist with general client development requests from attorneys and staff in London and, as needed, route requests to the appropriate marketing personnel on a global scale.
• Help maintain a supply of marketing materials for REI and CLDR on a global scale.
• Track new business development opportunities as directed by the Client Development Managers and/or Directors.
• Maintain office and practice client development/marketing materials, including practice group descriptions, brochures slide-decks, practice specific case/transaction lists and intranet/website/blog content. 
• Work with Client Development Directors and Managers, Communications and PR teams to secure accolades and rankings for the office and the firm. Obtain information, schedule interviews, complete surveys, directories, and other listings.
• Conduct competitive intelligence and marketing research in preparation for client and prospect meetings, pitches/proposals, and other business development initiatives.
• Additional practice-specific and other duties as needed by the office or business units.

Who You Are:

• 4-5+ years experience in a law firm environment or a professional services organization.
• Previous experience in the particular practice or industry is a plus.
• Ability to build rapport with attorneys and other professional staff. 
• Detail-oriented, organized and with the ability to manage multiple projects while prioritizing work assignments.
• Flexibility, willingness and ability to work with a wide variety of people, based in multiple locations and time zones, in a collective and collaborative manner.
• Excellent communication skills, both written and verbal.
• Strong computer skills including proficiency in the Microsoft Office suite. Experience with Dynamics, Foundation or other CRM databases and experience management tools a plus.

Goodwin Procter LLP is an equal opportunity employer. This means that Goodwin Procter LLP considers applicants for employment, and makes employment decisions without unlawful discrimination on the basis of race, color, gender, gender identity or expression, age, religion, national origin, citizenship status, disability, medical condition, genetic information, marital status, sexual orientation, military or veteran status, or other legally protected status.

Goodwin is a disability-inclusive employer. Please contact us if you require any disability-related adjustments during the interview process, or would like to have a confidential conversation with a member of the recruitment team. If there are any disability-related reasons which have impacted your profile, we may also be able to make adjustments for these. Please see our Disability-Related Screening Adjustments page if this applies to you. (Disability refers to sensory and physical conditions, long-term health conditions, neurodivergence and mental health conditions).

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