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For Companies At a Glance
- Tasks: Lead daily store operations and ensure top-notch customer service.
- Company: Join Goodwill Industries, a community-focused organisation making a difference.
- Benefits: Full-time role with opportunities for growth and development.
- Why this job: Be a key player in creating a positive work environment and driving success.
- Qualifications: Supervisory experience and retail knowledge preferred.
- Other info: Dynamic role with a focus on teamwork and community impact.
The predicted salary is between 28800 - 43200 £ per year.
About Us: Are you looking for meaningful work and want to make a difference? Joining the Goodwill team could be a great fit for you! At Goodwill we live and breathe our Core Values of Creativity, Credibility, and Collaboration. We are a mission-integrated organization that is funded by resalable goods. Last year alone, we were able to keep 10 million pounds of donated goods from hitting our landfills. Through the reselling of donated items, we can provide job readiness training and employment opportunities to individuals with disabilities and barriers to employment.
Overview
POSITION SUMMARY: Assists the management team in the daily operations of the store. Daily duties will include some management functions, opening/closing store, overseeing production/retail operations, ensuring themselves/staff follows all policies and procedures.
Responsibilities
- Ensures excellent customer service is provided to customers and donors.
- Provides leadership, guidance, training and professional development in a positive environment to motivate staff, increase productivity, and achieve departmental goals.
- Engages the staff and creates a positive work environment where employment relationship matters are minimum.
- Assist in preparing performance evaluations, 5-minute goal setting conversations, and work schedules.
- Responsible for maintaining store/department in clean, safe and organized fashion with merchandise appropriately displayed.
- Documents and reports any concerns or issues in a prompt and timely manner to management.
- Performs other duties as assigned.
- Supports the implementation of organizational initiatives such as 4DX methodology.
Qualifications
- Education: High School Graduate or General Education Degree (GED) preferred.
- Experience: One year of supervisory experience. Retail experience preferred.
- Computer Skills: Basic computer skills, Email, internet use, Microsoft Word and Excel.
- Certificates & Licenses: Having a CA Driver’s License, a driving record acceptable to Goodwill’s insurance company requirements, and an insured reliable vehicle is preferred.
- Other Requirements: Ability to operate electronic cash register. Must be able to understand the basic principles of running a retail store: Stocking, merchandise flow, quotas, cash handling, bank deposit procedures and sales reports. Ability to work with simple arithmetic (addition, subtraction, fractions, percentages, etc.). Ability to calculate figures and amounts related to cash handling (for example, change discounts, etc.). Ability to read and understand sales reports.
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Supervisor - Retail employer: Goodwill Industries of San Diego County
Contact Detail:
Goodwill Industries of San Diego County Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor - Retail
✨Tip Number 1
Network like a pro! Reach out to your connections in the retail industry and let them know you're on the hunt for a Supervisor role. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for those interviews! Research common questions for retail supervisors and practice your answers. We want you to showcase your leadership skills and customer service experience, so be ready to share specific examples.
✨Tip Number 3
Dress to impress! First impressions matter, especially in retail. Make sure you look sharp and professional when you go for interviews. It shows you take the opportunity seriously and are ready to lead by example.
✨Tip Number 4
Apply through our website! We make it super easy for you to find and apply for the Supervisor position. Plus, it shows your genuine interest in joining our team at Goodwill Industries of San Diego County.
We think you need these skills to ace Supervisor - Retail
Some tips for your application 🫡
Show Your Leadership Skills: When writing your application, make sure to highlight any previous experience where you've led a team or managed operations. We want to see how you can motivate staff and create a positive work environment!
Be Clear and Concise: Keep your application straightforward and to the point. Use bullet points if necessary to make it easy for us to read through your skills and experiences. We appreciate clarity!
Tailor Your Application: Make sure to customise your application to reflect the specific responsibilities and qualifications mentioned in the job description. Show us why you're the perfect fit for this Supervisor role!
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Goodwill Industries of San Diego County
✨Know the Store Inside Out
Before your interview, make sure you familiarise yourself with the store's layout, products, and services. This will not only help you answer questions more confidently but also show that you're genuinely interested in the role and the company.
✨Showcase Your Leadership Skills
As a supervisor, you'll need to demonstrate your ability to lead and motivate a team. Prepare examples from your past experiences where you've successfully guided a team or resolved conflicts. This will highlight your capability to create a positive work environment.
✨Understand Customer Service Excellence
Brush up on what excellent customer service looks like in a retail setting. Be ready to discuss how you would handle difficult customer situations and ensure that both customers and donors feel valued and respected.
✨Be Ready for Practical Questions
Expect questions that assess your understanding of retail operations, such as cash handling and stock management. Practise explaining these concepts clearly, as it shows you have the practical knowledge needed for the role.
