At a Glance
- Tasks: Lead a team, ensure excellent customer service, and manage daily store operations.
- Company: Join Goodwill, a mission-driven organisation making a real difference in the community.
- Benefits: Gain valuable experience, develop leadership skills, and contribute to a meaningful cause.
- Why this job: Make an impact by helping individuals with barriers to employment while gaining retail experience.
- Qualifications: High school diploma preferred; one year of supervisory or retail experience is a plus.
- Other info: Dynamic work environment with opportunities for personal and professional growth.
The predicted salary is between 24000 - 36000 £ per year.
About Us: Are you looking for meaningful work and want to make a difference? Joining the Goodwill team could be a great fit for you! At Goodwill we live and breathe our Core Values of Creativity, Credibility, and Collaboration. We are a mission-integrated organization that is funded by resalable goods. Last year alone, we were able to keep 10 million pounds of donated goods from hitting our landfills. Through the reselling of donated items, we can provide job readiness training and employment opportunities to individuals with disabilities and barriers to employment.
Overview
POSITION SUMMARY: Assists the management team in the daily operations of the store. Daily duties will include some management functions, opening/closing store, overseeing production/retail operations, ensuring themselves/staff follows all policies and procedures.
Responsibilities:
- Ensures excellent customer service is provided to customers and donors.
- Provides leadership, guidance, training and professional development in a positive environment to motivate staff, increase productivity, and achieve departmental goals.
- Engages the staff and creates a positive work environment where employment relationship matters are minimum.
- Assist in preparing performance evaluations, 5-minute goal setting conversations, and work schedules.
- Responsible for maintaining store/department in clean, safe and organized fashion with merchandise appropriately displayed.
- Documents and reports any concerns or issues in a prompt and timely manner to management.
- Performs other duties as assigned.
- Supports the implementation of organizational initiatives such as 4DX methodology.
Qualifications:
- Education: High School Graduate or General Education Degree (GED) preferred.
- Experience: One year of supervisory experience. Retail experience preferred.
- Computer Skills: Basic computer skills, Email, internet use, Microsoft Word and Excel.
- Certificates & Licenses: Having a CA Driver’s License, a driving record acceptable to Goodwill’s insurance company requirements, and an insured reliable vehicle is preferred.
- Other Requirements: Ability to operate electronic cash register. Must be able to understand the basic principles of running a retail store: Stocking, merchandise flow, quotas, cash handling, bank deposit procedures and sales reports.
- Ability to work with simple arithmetic (addition, subtraction, fractions, percentages, etc.).
- Ability to calculate figures and amounts related to cash handling (for example, change discounts, etc.).
- Ability to read and understand sales reports.
Supervisor - Retail in Street employer: Goodwill Industries of San Diego County
Contact Detail:
Goodwill Industries of San Diego County Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor - Retail in Street
✨Tip Number 1
Get to know the company culture! Before your interview, check out Goodwill's mission and values. We want to see how you can fit into our creative and collaborative environment, so be ready to share how your experiences align with our goals.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on showcasing your leadership skills and how you've motivated teams in the past—this is key for a Supervisor role!
✨Tip Number 3
Dress the part! When you come in for your interview, make sure you look professional yet approachable. We want to see that you take pride in your appearance and understand the retail environment.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows us that you're genuinely interested in the position and appreciate the opportunity to chat about how you can contribute to our team.
We think you need these skills to ace Supervisor - Retail in Street
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for the role shine through! We love seeing candidates who are genuinely excited about making a difference and contributing to our mission at Goodwill.
Tailor Your Experience: Make sure to highlight your relevant experience in retail and supervisory roles. We want to see how your background aligns with the responsibilities of the Supervisor position, so don’t hold back on those details!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to read and understand. Avoid jargon unless it’s relevant to the role!
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way for us to receive your information and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Goodwill Industries of San Diego County
✨Know the Mission
Before your interview, take some time to understand Goodwill's mission and core values. Familiarise yourself with how they integrate creativity, credibility, and collaboration into their daily operations. This will not only help you answer questions more effectively but also show your genuine interest in making a difference.
✨Showcase Your Leadership Skills
As a Supervisor, you'll need to demonstrate your ability to lead and motivate a team. Prepare examples from your past experiences where you've successfully guided staff, resolved conflicts, or improved productivity. Be ready to discuss how you can create a positive work environment that aligns with Goodwill's values.
✨Understand Retail Operations
Brush up on your knowledge of retail operations, including stocking, cash handling, and sales reports. Be prepared to discuss how you would ensure excellent customer service and maintain a clean and organised store. Showing that you understand the basics will give you an edge in the interview.
✨Prepare Questions
Interviews are a two-way street, so come armed with thoughtful questions about the role and the company. Ask about their approach to staff training and development or how they implement initiatives like the 4DX methodology. This shows you're engaged and serious about contributing to their mission.