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For Companies At a Glance
- Tasks: Handle cash and card transactions, provide excellent customer service, and manage store merchandise.
- Company: Join Goodwill, a mission-driven organisation making a positive impact in the community.
- Benefits: Gain valuable work experience while contributing to a meaningful cause.
- Why this job: Make a difference by helping others while developing your skills in a supportive environment.
- Qualifications: High school diploma preferred; customer service experience is a plus.
- Other info: Dynamic retail environment with opportunities for personal growth and teamwork.
The predicted salary is between 950 - 1167 ÂŁ per month.
About Us
Are you looking for meaningful work and want to make a difference? Do you want to gain valuable work experience? Joining the Goodwill team could be a great fit for you! At Goodwill we live and breathe our Core Values of Creativity, Credibility, and Collaboration. We are a mission-integrated organization that is funded by resalable goods. Last year alone, we were able to keep 10 million pounds of donated goods from hitting our landfills. Through the reselling of donated items, we can provide job readiness training and employment opportunities to individuals with disabilities and barriers to employment.
Overview
Position Summary: Receives and disburses money in our Bookstore establishments. Process credit/debit card and cash payments using POS system, provides good customer service and accurate cash handling. Daily duties include, placement and removal of merchandise on the sales floor, housekeeping duties and processing and accepting donations.
Responsibilities:
- Accurately rings up customers using POS system, receives payment of cash, credit card, debit cards and GISD gift certificates, bags and/or wraps customer’s purchase.
- Provides excellent customer service to donors and shoppers, greets customers upon entering and leaving the store. Listens to customers’ complaints politely and refers them to management for appropriate resolution.
- Utilizes 4DX methodology for achieving organizational goals.
- Follows Daily Assignment List issued by management which includes duties such as sorting and shelving books, pricing books and merchandise, identifying books/product that are in popular demand such as “hot” and “new release”, and place new merchandise on sales floor, create window and in-store displays, and keep the store stocked with fresh merchandise.
- Keeps all areas of the store clean and neat. Assists in housekeeping duties, including mopping floors when necessary.
- Reports any incidents of theft or unauthorized possession of company property to management immediately.
- Accepts donations according to company guidelines and maintains all donation receipts securely in an organized manner.
- Performs other related duties as assigned.
Qualifications
Skills & Abilities
Education / Experience: High School Diploma (or GED) preferred. Minimum one year related experience.
Computer Skills: Basic use of computer and computer related equipment/software. MS Office Suite – Word and Excel programs.
Equipment: Ability to operate electronic, POS cash register system.
Other Requirements: Must be able to understand the basic principles of running a retail store: stocking, merchandise flow, quotas. Cash handling: Able to perform simple arithmetic tasks including addition, subtraction, fractions, percentages, etc. Follow procedures and company established guidelines both in written and unwritten format.
Bookseller/Cashier I employer: Goodwill Industries of San Diego County
Contact Detail:
Goodwill Industries of San Diego County Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Bookseller/Cashier I
✨Tip Number 1
Get to know the company culture! Before your interview, check out Goodwill's mission and values. We want to see how you can fit into our team and contribute to our goals of creativity and collaboration.
✨Tip Number 2
Practice your customer service skills! As a Bookseller/Cashier, you'll be interacting with donors and shoppers all day. Think about how you can provide excellent service and handle complaints gracefully.
✨Tip Number 3
Show off your organisational skills! Be ready to discuss how you would keep the store neat and stocked. We love candidates who can think on their feet and manage multiple tasks efficiently.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you're serious about joining the Goodwill team and making a difference.
We think you need these skills to ace Bookseller/Cashier I
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see that you’re genuinely excited about working with us at Goodwill and making a difference in the community.
Tailor Your CV: Make sure to customise your CV to highlight relevant experience. If you've worked in retail or have customer service skills, we want to see that! Use keywords from the job description to catch our eye.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a great fit for the Bookseller/Cashier I position.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Goodwill Industries of San Diego County
✨Know Your Stuff
Before the interview, make sure you’re familiar with Goodwill’s mission and values. Understand how they contribute to the community and be ready to discuss how your skills align with their goals. This shows genuine interest and helps you stand out.
✨Showcase Your Customer Service Skills
Since the role involves a lot of customer interaction, prepare examples of how you've provided excellent customer service in the past. Think about times when you handled complaints or went above and beyond for a customer. This will demonstrate your ability to connect with shoppers and donors.
✨Get Comfortable with the POS System
Familiarise yourself with basic cash handling and POS systems. If you have experience with similar systems, be ready to talk about it. If not, show your willingness to learn and adapt quickly. This can give you an edge over other candidates.
✨Dress the Part
While Goodwill values creativity, it’s still important to present yourself professionally. Dress smart-casual for the interview to show that you take the opportunity seriously. A neat appearance can make a great first impression!
