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For Companies At a Glance
- Tasks: Provide friendly customer service and maintain store standards.
- Company: Join Goodwill-Easter Seals Minnesota, a nonprofit creating career opportunities since 1919.
- Benefits: Enjoy flexible hours, competitive pay, generous PTO, and employee discounts.
- Why this job: Make a difference while gaining valuable experience in a supportive environment.
- Qualifications: No prior experience needed; just a passion for helping others!
- Other info: Part-time role with up to 20 hours per week and no late shifts.
This position is responsible for fast, friendly, and accurate transactions at the point of sale. Responsible for providing a positive customer experience to Goodwill customers. Responsible for stocking and maintaining merchandising standards on the sales floor while maintaining a clean and safe environment. Promotes and adheres to Goodwill-Easter Seals mission and values.
A day in the life: In a typical day, a Customer Service Associate can expect to...
- Customer Service: Creates a high level of customer service throughout the store ensuring all customers experience a welcoming atmosphere.
- Store Operations: Follows policies and procedures and executes directives in a timely manner.
- Services and Programs: Provide a work environment to train and develop participants in achieving their goals.
- Safety: Help contribute to a safe, welcoming environment for employees and customers.
Job Pay & Perks
Pay Range: $13.85 - $19.91/hr. Goodwill-Easter Seals Minnesota (GESMN) prioritises work-life balance. We offer competitive pay, flexible hours, generous paid time off (PTO) program, competitive medical, dental and vision plans, employer-paid life insurance, 401(k) plan with employer match, employee discount!
Work-life balance: No overnights or late closing shifts, and limited holiday hours. GESMN retail locations are closed New Year's Day, Easter Sunday, Independence Day, Thanksgiving Day, Christmas Eve, and Christmas Day!
Opportunities for career development and advancement
About You
- Ability to effectively communicate with supervisors, employees and customers
- Ability to work independently and coordinate multiple projects simultaneously
- Excellent organisational skills, ability to prioritise
- Excellent decision-making skills
- Strong attention to details
- Ability and desire to provide excellent customer service
- Ability to interact with a diverse population in a human-services setting
- High level of initiative and self-motivation
- Perseverance and commitment to getting the job done
- Knowledge/expertise in working with persons with disadvantages and/or disabilities and barriers
A typical part-time schedule is up to 20 hours per week.
Prior Experience & Education
0-3 years of relevant experience. High school diploma or equivalent preferred.
About Us: Goodwill-Easter Seals Minnesota is a 501(c)3 nonprofit that has been creating career possibilities together with partners since 1919. Many people know Goodwill stores, but don't know store proceeds support nearly 20 programs for job seekers to access resources and find careers that lead to advancement. Goodwill-Easter Seals Minnesota (GESMN) is an Equal Opportunity Employer.
Customer Service Associate - White Bear Lake, MN - (Part-Time) employer: Goodwill-Easter Seals Minnesota
Contact Detail:
Goodwill-Easter Seals Minnesota Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Associate - White Bear Lake, MN - (Part-Time)
✨Tip Number 1
Familiarise yourself with Goodwill-Easter Seals Minnesota's mission and values. Understanding their commitment to community support and job training will help you align your responses during the interview, showcasing your enthusiasm for their cause.
✨Tip Number 2
Practice your customer service skills in real-life scenarios. Whether it's volunteering or part-time work, demonstrating your ability to create a welcoming atmosphere will be crucial in impressing the hiring team.
✨Tip Number 3
Prepare examples of how you've handled difficult customer interactions in the past. Being able to articulate your problem-solving skills and how you maintain a positive attitude under pressure will set you apart from other candidates.
✨Tip Number 4
Showcase your organisational skills by discussing any experience you have with stocking or merchandising. Highlighting your attention to detail and ability to maintain a clean environment will resonate well with the responsibilities of the role.
We think you need these skills to ace Customer Service Associate - White Bear Lake, MN - (Part-Time)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service. Emphasise skills like communication, organisation, and attention to detail, as these are crucial for the role.
Craft a Strong Cover Letter: Write a cover letter that reflects your passion for customer service and aligns with Goodwill-Easter Seals' mission. Mention specific experiences where you provided excellent customer service or contributed to a positive environment.
Showcase Relevant Skills: In your application, clearly outline your ability to work independently and manage multiple tasks. Provide examples of how you've successfully interacted with diverse populations or handled challenging situations.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application demonstrates professionalism and attention to detail.
How to prepare for a job interview at Goodwill-Easter Seals Minnesota
✨Showcase Your Customer Service Skills
Since the role focuses on providing a positive customer experience, be prepared to share specific examples of how you've handled customer interactions in the past. Highlight your ability to remain friendly and efficient, even in challenging situations.
✨Demonstrate Your Organisational Skills
The job requires excellent organisational skills. During the interview, discuss how you prioritise tasks and manage your time effectively. You might want to mention any tools or methods you use to stay organised.
✨Emphasise Teamwork and Communication
Goodwill-Easter Seals values effective communication and teamwork. Be ready to talk about your experiences working with diverse teams and how you ensure clear communication with colleagues and customers alike.
✨Align with the Company’s Mission
Familiarise yourself with Goodwill-Easter Seals' mission and values. In the interview, express your understanding of their goals and how your personal values align with their commitment to helping individuals with disadvantages and disabilities.
