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For Companies At a Glance
- Tasks: Provide friendly customer service and maintain store standards.
- Company: Join Goodwill-Easter Seals Minnesota, a nonprofit creating career opportunities since 1919.
- Benefits: Enjoy flexible hours, competitive pay, generous PTO, and employee discounts.
- Why this job: Make a difference while gaining valuable experience in a supportive environment.
- Qualifications: No prior experience needed; just a passion for helping others and great communication skills.
- Other info: Full-time role with a schedule of 35-40 hours per week, no late shifts.
The predicted salary is between 25000 - 35000 £ per year.
Customer Service Associate – White Bear Lake, MN – (Full-Time)
Join to apply for the Customer Service Associate – White Bear Lake, MN – (Full-Time) role at Goodwill-Easter Seals Minnesota
Customer Service Associate – White Bear Lake, MN – (Full-Time)
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Join to apply for the Customer Service Associate – White Bear Lake, MN – (Full-Time) role at Goodwill-Easter Seals Minnesota
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Position Summary
This position is responsible for a fast, friendly, and accurate transactions at the point of sale. Responsible for providing a positive customer experience to Goodwill customers. Responsible for stocking and maintaining merchandising standards on the sales floor while maintaining a clean and safe environment. Promotes and adheres to Goodwill-Easter Seals mission and values.
Position Summary
This position is responsible for a fast, friendly, and accurate transactions at the point of sale. Responsible for providing a positive customer experience to Goodwill customers. Responsible for stocking and maintaining merchandising standards on the sales floor while maintaining a clean and safe environment. Promotes and adheres to Goodwill-Easter Seals mission and values.
A day in the life:In a typical day, a Customer Service Associate can expect to…
- Customer Service: Creates a high level of customer service throughout the store ensuring all customers experience a welcoming atmosphere.
- Store Operations: Follows policies and procedures and executes directives in a timely manner.
- Services and Programs: Provide a work environment to train and develop participants in achieving their goals.
- Safety: Help contribute to a safe, welcoming environment for employees and customers.
Job Pay & Perks
- Pay Range: $13.85 – $19.91/hr
- Goodwill-Easter Seals Minnesota (GESMN) prioritizes work-life balance. We offer competitive pay, flexible hours, generous paid time off (PTO) program, competitive medical, dental and vision plans, employer-paid life insurance, 401(k) plan with employer match, employee discount!
- Work-life balance: No overnights or late closing shifts, and limited holiday hours
- GESMN retail locations are closed New Year’s Day, Easter Sunday, Independence Day, Thanksgiving Day, Christmas Eve, and Christmas Day!
- Opportunities for career development and advancement
About You
- Ability to effectively communicate with supervisors, employees and customers
- Ability to work independently and coordinate multiple projects simultaneously
- Excellent organizational skills, ability to prioritize
- Excellent decision-making skills
- Strong attention to details
- Ability and desire to provide excellent customer service
- Ability to interact with a diverse population in a human-services setting
- High level of initiative and self-motivation
- Perseverance and commitment to getting the job done
- Knowledge/expertise in working with persons with disadvantages and/or disabilities and barriers
- A typical full-time schedule is 35-40 hours per week and requires:
- Open schedule availability including a combination of days, nights, and weekends, totaling at least 35 hours per week; and
- Willingness and ability to be cross-trained, and to train in new employees.
Prior Experience & Education
- 0-3 years of relevant experience
- High school diploma or equivalent preferred
About Us:
- Goodwill-Easter Seals Minnesota is a 501(c)3 nonprofit that has been creating career possibilities together with partners since 1919. Many people know Goodwill stores, but don’t know store proceeds support nearly 20 programs for job seekers to access resources and find careers that lead to advancement. Read more about us here.
Goodwill-Easter Seals Minnesota (GESMN) is an Equal Opportunity Employer. GESMN will not discriminate against any employee or applicant based upon a person’s race, color, creed, religion, national origin, sex, marital status, disability, status with regard to public assistance, age, sexual or affectional orientation, gender identity, familial status, ancestry, local human rights commission activity, citizenship, genetic information, protected veteran or military status, or any other categories protected by law.
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Customer Service Associate - White Bear Lake, MN - (Full-Time) employer: Goodwill-Easter Seals Minnesota
Contact Detail:
Goodwill-Easter Seals Minnesota Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Associate - White Bear Lake, MN - (Full-Time)
✨Tip Number 1
Familiarise yourself with Goodwill-Easter Seals Minnesota's mission and values. Understanding their commitment to community service and support for job seekers will help you align your responses during the interview, showcasing your enthusiasm for their cause.
✨Tip Number 2
Prepare to demonstrate your customer service skills through role-playing scenarios. Think about how you would handle difficult customer interactions or create a welcoming atmosphere, as these are key aspects of the Customer Service Associate role.
✨Tip Number 3
Showcase your ability to work in a team environment. Be ready to discuss past experiences where you collaborated with others, as teamwork is essential in maintaining store operations and providing excellent customer service.
✨Tip Number 4
Highlight any experience you have working with diverse populations or in human-services settings. This will demonstrate your capability to interact effectively with a wide range of customers, which is crucial for this position.
We think you need these skills to ace Customer Service Associate - White Bear Lake, MN - (Full-Time)
Some tips for your application 🫡
Understand the Role: Read through the job description carefully to understand the key responsibilities and skills required for the Customer Service Associate position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in customer service roles. Use bullet points to make it easy to read and focus on achievements that demonstrate your ability to provide excellent customer service.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific examples from your past experiences that showcase your communication skills, organisational abilities, and commitment to customer satisfaction.
Proofread Your Application: Before submitting your application, take the time to proofread all documents for spelling and grammatical errors. A polished application reflects attention to detail and professionalism, which are crucial in a customer service role.
How to prepare for a job interview at Goodwill-Easter Seals Minnesota
✨Showcase Your Customer Service Skills
Since the role focuses heavily on customer service, be prepared to share specific examples of how you've provided excellent service in the past. Highlight your ability to create a welcoming atmosphere and resolve customer issues effectively.
✨Demonstrate Your Organisational Skills
The job requires excellent organisational skills. During the interview, discuss how you prioritise tasks and manage your time effectively, especially in a busy retail environment.
✨Emphasise Teamwork and Communication
Goodwill-Easter Seals values teamwork. Be ready to talk about your experience working in teams and how you communicate with colleagues and supervisors to ensure smooth operations.
✨Align with the Company’s Mission
Familiarise yourself with Goodwill-Easter Seals' mission and values. In your interview, express your enthusiasm for their work and how you can contribute to their goals, particularly in supporting individuals with disadvantages and disabilities.
