Chief of Staff in London

Chief of Staff in London

London Full-Time 43200 - 72000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead strategic projects and support the COO and Founders in driving company growth.
  • Company: Join a fast-growing startup revolutionising social impact through technology.
  • Benefits: Competitive salary, share options, health insurance, and generous leave policies.
  • Why this job: Be at the heart of a mission-driven company making a real difference globally.
  • Qualifications: Exceptional analytical skills and experience in high-performance environments.
  • Other info: Flexible working hours and a vibrant office culture in London.

The predicted salary is between 43200 - 72000 £ per year.

If you’ve been looking to join a fast-growing startup with a bold vision of a world where doing good is built into everything we do, then you’ve found the right place. Backed by General Catalyst, we’re one of Europe’s fastest-growing SaaS companies – building the technology that enables global enterprises to give, volunteer, and fund with confidence.

Our Mission

Our mission at Goodstack is to revolutionize how the world does good. As a Series A social impact startup, we power global change through technology. We enable companies to seamlessly integrate positive impact into what they do through a unified platform while supporting nonprofits in gaining access to cutting-edge technology and finding new funding streams. Global brands, including Google, OpenAI, TikTok, LinkedIn, HSBC, Atlassian and Twilio - as well as thousands of nonprofits, including the Red Cross, Cancer Research, and Oxfam - use Goodstack to make a difference. In 2025 alone, we have facilitated $5 billion in donations to good causes. But this is just the beginning. We’re building the world’s leading platform that powers donations to nonprofits globally.

To keep our momentum and deliver consistently high value to our partners, we need incredible people to help us on our journey.

As Chief of Staff, your mission will be to:

  • Act as a trusted execution partner to the COO, Founder CEO and Founder CPO, taking ownership of high-leverage work.
  • Lead cross-functional operational and strategic projects from problem definition through to delivery (e.g. post-acquisition integration, organisational design, internal process improvement etc.).
  • Draft and coordinate board materials, investor updates, strategic decks, and decision briefs, ensuring clarity of narrative and insight.
  • Pull and analyse data to support strategic and operational decisions and create business cases (e.g. unit economics, pricing, product roadmap, competitor analysis etc.).
  • Run and continuously improve the company’s operating cadence, including weekly management metrics, OKRs, and Monthly Business Reviews.
  • Own agendas and materials for company set-piece meetings such as All Hands, strategy sessions, and management offsites, ensuring clear outputs and follow-through.
  • Act as connective tissue across functions to unblock progress, surface issues early, and push accountability to the right owners.

After 6 months, success will look like:

  • COO and Founders have increased leverage, and you are a trusted thought-partner for them.
  • You are serving as a force multiplier by being a Swiss Army knife across the org.
  • You are all over our metrics and have built a strong reporting cadence.
  • You have taken ownership of at least two company-critical strategic projects.
  • You are owning core company operating rhythms and they are running smoothly and at the highest quality.
  • You are holding the pen on board prep and are delivering crisp, timely, data-driven and exceptionally high quality materials.

This role is a perfect match for you if you are:

  • Coming from a top-tier, high-performance analytical environment, such as MBB consulting followed by a commercial, operational or strategic role in a fast-growth tech company.
  • An "exceptional generalist". You are top 5% at a lot of things - from crafting presentations, to analysing data, to finding ways to leverage AI to step-change a process.
  • Insanely organised and someone who ALWAYS follows through.
  • A first-principles, systems thinker with incredible raw processing power.
  • Highly execution-oriented, with a strong bias toward action.
  • A very precise, concise communicator.
  • Extremely analytical and data-driven.
  • Brilliant at working across functions and with stakeholders at all levels.
  • Calm under pressure.
  • Someone with an inner drive.

Bonus if you have:

  • An MBA from a top-tier business school.
  • Been in an organisation that has hyper-scaled from $20M to $100M+ ARR.
  • Basic coding or scripting ability (e.g. Python) to automate analysis or answer questions quickly.
  • Designed and run operating systems such as OKRs and MBRs.
  • A passion for social impact, nonprofits, or purpose-driven companies.

What you can expect upon joining our team:

  • Salary reviews and share options becoming an integral part of our growth and share in the company’s success.
  • Goodstack’s Workplace Giving.
  • Vitality Plus - Private health insurance.
  • £250 Brighten your day annual budget.
  • £1000 Learning & development annual budget.
  • Goodstack library.
  • Tasty Tuesday Office lunch is on the company.
  • Slow run club Wednesday.
  • Paid days off to volunteer for non-profit causes.
  • Paid days to attend conferences.
  • Paid day off on your birthday.
  • 25 days annual leave, plus paid public holidays.
  • Paid sick leave.
  • Paid wellness leave.
  • Parental leave.
  • Workplace nursery scheme.
  • Pension (with tax-efficient salary sacrifice option).
  • UK cycle-to-work scheme.
  • Ecologi carbon offsetting.
  • Flexible working hours.
  • WFH budget upon joining.

You’re always welcome to pop in more often if you enjoy the buzz of being in the office. It’s a warm, friendly space right in the heart of London … and so much more.

About us

Since 2017, Goodstack has been at the forefront of creating a future where good will be built into everything we do. From daily commutes to weekend activities or grocery shopping, we envision a world where creating positive change is seamlessly integrated into our everyday lives. Businesses are expected to deliver on both profit and purpose and those that don’t are falling behind. We’re here to make it easy for any company, anywhere in the world, to integrate good into what they do.

OUR PLEDGE TO DIVERSITY, EQUITY & INCLUSION

We take pride in our diverse and growing team representing 20+ nationalities across 5 continents. Our continued expansion provides us with opportunities to embrace and celebrate different backgrounds, perspectives, and experiences, essential to our success. We actively seek and welcome applicants from all walks of life, regardless of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

We’re excited for you to bring your experience, yourself and your special lemon twist to Goodstack to propel us forward in striving to create a better world for us all.

Chief of Staff in London employer: Goodstack

Goodstack is an exceptional employer that fosters a vibrant and inclusive work culture, where employees are empowered to make a meaningful impact through their work. With generous benefits such as flexible working hours, wellness leave, and a strong focus on personal development, team members thrive in an environment that values both professional growth and social responsibility. Located in the heart of London, Goodstack offers a dynamic atmosphere that encourages collaboration and innovation, making it an ideal place for those looking to contribute to a purpose-driven mission while advancing their careers.
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Contact Detail:

Goodstack Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Chief of Staff in London

✨Tip Number 1

Network like a pro! Reach out to people in your industry, especially those connected to Goodstack. A friendly chat can open doors and give you insights that a job description just can't.

✨Tip Number 2

Prepare for the interview by understanding Goodstack's mission and values. Show us how your skills align with our goal of revolutionising how the world does good. Be ready to share examples of how you've made an impact in previous roles.

✨Tip Number 3

Practice your pitch! You want to convey your passion and expertise clearly. Think about how you can demonstrate your analytical skills and execution orientation, which are key for the Chief of Staff role.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets the attention it deserves. Plus, it shows you're genuinely interested in joining our mission-driven team.

We think you need these skills to ace Chief of Staff in London

Strategic Thinking
Project Management
Data Analysis
Cross-Functional Collaboration
Communication Skills
Problem-Solving Skills
Organisational Skills
Presentation Skills
Analytical Skills
Execution Orientation
Stakeholder Management
Adaptability
Learning Agility
Technical Aptitude
Calm Under Pressure

Some tips for your application 🫡

Be Authentic: When you're writing your application, let your true self shine through. We want to see your personality and passion for making a difference. Don’t just regurgitate your CV; tell us why you’re excited about joining Goodstack and how you can contribute to our mission.

Tailor Your Application: Make sure to customise your application for the Chief of Staff role. Highlight your relevant experiences and skills that align with what we’re looking for. Show us how your background in high-performance environments makes you the perfect fit for this fast-paced startup.

Showcase Your Analytical Skills: Since this role is all about data-driven decision-making, don’t shy away from showcasing your analytical prowess. Include examples of how you've used data to inform decisions or improve processes in your previous roles. We love numbers as much as we love good storytelling!

Keep It Clear and Concise: We appreciate clarity in communication, so make sure your application is well-structured and to the point. Avoid jargon and fluff; instead, focus on delivering crisp, impactful messages that demonstrate your ability to communicate effectively—just like you would in the role!

How to prepare for a job interview at Goodstack

✨Know the Mission Inside Out

Before stepping into the interview, make sure you fully understand Goodstack's mission to revolutionise how the world does good. Familiarise yourself with their platform and the impact they’ve made so far. This will not only show your genuine interest but also help you align your answers with their core values.

✨Prepare for Strategic Discussions

As a Chief of Staff, you'll be involved in high-level strategy. Brush up on your analytical skills and be ready to discuss how you would approach cross-functional projects. Think about examples from your past where you've successfully led similar initiatives and be prepared to share those stories.

✨Showcase Your Communication Skills

This role requires precise and concise communication. Practice articulating your thoughts clearly and confidently. You might even want to prepare a short presentation on a relevant topic to demonstrate your ability to convey complex ideas simply and effectively.

✨Demonstrate Your Problem-Solving Mindset

Goodstack is looking for someone who thrives in complexity. Be ready to discuss how you approach problem-solving, especially in ambiguous situations. Share specific examples where you've identified issues and implemented solutions that drove significant results.

Chief of Staff in London
Goodstack
Location: London
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  • Chief of Staff in London

    London
    Full-Time
    43200 - 72000 £ / year (est.)
  • G

    Goodstack

    50-100
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