Chief of Staff

If you’ve been looking to join a fast-growing startup with a bold vision of a world where doing good is built into everything we do, then you’ve found the right place! Backed by General Catalyst, we’re one of Europe’s fastest-growing SaaS companies – building the technology that enables global enterprises to give, volunteer, and fund with confidence.

Our Mission

Our mission at Goodstack is to revolutionize how the world does good. As a Series A social impact startup, we power global change through technology. We enable companies to seamlessly integrate positive impact into what they do through a unified platform while supporting nonprofits in gaining access to cutting-edge technology and finding new funding streams. Global brands, including Google, OpenAI, TikTok, LinkedIn, HSBC, Atlassian and Twilio - as well as thousands of nonprofits, including the Red Cross, Cancer Research, and Oxfam - use Goodstack to make a difference. In 2025 alone, we have facilitated $5 billion in donations to good causes. But this is just the beginning. We’re building the world’s leading platform that powers donations to nonprofits globally.

To keep our momentum and deliver consistently high value to our partners, we need incredible people to help us on our journey.

Join us as Chief of Staff

Do you want to get fast-tracked exposure on what it takes to build a hyper-growth tech company on a mission to revolutionize how the world does good? We’re hiring a Chief of Staff to work directly with the COO, Founders and wider team to help Goodstack through its next phase of growth. You’ll sit at the centre of the company: helping shape strategy, translating it into action, and driving cross-functional execution as we grow. Your job is to bring clarity where there is ambiguity, and drive momentum to the most important work happening across the company. This is a role for someone truly exceptional - someone who thrives in complexity, thinks with extreme clarity and precision, and takes real ownership for rapidly executing to an exceptionally high standard. This role will evolve rapidly as Goodstack scales, and done well, it will become one of the highest-impact positions in the company.

Your mission will be to:

• Act as a trusted execution partner to the COO, Founder CEO and Founder CPO, taking ownership of high-leverage work.
• Lead cross-functional operational and strategic projects from problem definition through to delivery (e.g. post-acquisition integration, organisational design, internal process improvement etc.).
• Draft and coordinate board materials, investor updates, strategic decks, and decision briefs, ensuring clarity of narrative and insight.
• Pull and analyse data to support strategic and operational decisions and create business cases (e.g. unit economics, pricing, product roadmap, competitor analysis etc.).
• Run and continuously improve the company’s operating cadence, including weekly management metrics, OKRs, and Monthly Business Reviews.
• Own agendas and materials for company set-piece meetings such as All Hands, strategy sessions, and management offsites, ensuring clear outputs and follow-through.
• Act as connective tissue across functions to unblock progress, surface issues early, and push accountability to the right owners.

After 6 months, success will look like:

• COO and Founders have increased leverage, and you are a trusted thought‑partner for them.
• You are serving as a force multiplier by being a Swiss Army knife across the org.
• You are all over our metrics and have built a strong reporting cadence.
• You have taken ownership of at least two company‑critical strategic projects.
• You are owning core company operating rhythms and they are running smoothly and at the highest quality.
• You are holding the pen on board prep and are delivering crisp, timely, data‑driven and exceptionally high quality materials.

This role is a perfect match for you if you are:

• Coming from a top-tier, high-performance analytical environment, such as MBB consulting followed by a commercial, operational or strategic role in a fast-growth tech company.
• An “exceptional generalist”. You are top 5% at a lot of things - from crafting presentations, to analysing data, to finding ways to leverage AI to step‑change a process.
• Insanely organised and someone who ALWAYS follows through.
• A first‑principles, systems thinker with incredible raw processing power.
• Highly execution‑oriented, with a strong bias toward action.
• A very precise, concise communicator.
• Extremely analytical and data‑driven.
• Brilliant at working across functions and with stakeholders at all levels.
• Calm under pressure.
• Someone with an inner drive.

Bonus if you have:

• An MBA from a top-tier business school.
• Been in an organisation that has hyper‑scaled from $20M to $100M+ ARR.
• Basic coding or scripting ability (e.g. Python) to automate analysis or answer questions quickly.
• Been in a complex, multi‑product enterprise SaaS, fin‑tech or marketplace scale‑up.
• Designed and run operating systems such as OKRs and MBRs.
• A passion for social impact, nonprofits, or purpose‑driven companies.

What you can expect upon joining our team:

• Salary reviews and share options becoming an integral part of our growth and share in the company's success.
• Goodstack’s Workplace Giving.
• Vitality Plus - Private health insurance.
• £250 Brighten your day annual budget.
• £1000 Learning & development annual budget.
• Goodstack library.
• Tasty Tuesday! Office lunch is on the company.
• Slow run club Wednesday.
• Paid days off to volunteer for non‑profit causes.
• Paid days to attend conferences.
• Paid day off on your birthday!
• 25 days annual leave, plus paid public holidays.
• Paid sick leave.
• Paid wellness leave.
• Parental leave.
• Workplace nursery scheme.
• Pension (with tax‑efficient salary sacrifice option).
• UK cycle‑to‑work scheme.
• Ecologi carbon offsetting.
• Flexible working hours.
• WFH budget upon joining.
• You're always welcome to pop in more often if you enjoy the buzz of being in the office.

About us

Since 2017, Goodstack has been at the forefront of creating a future where good will be built into everything we do. We envision a world where creating positive change is seamlessly integrated into our everyday lives. Businesses are expected to deliver on both profit and purpose and those that don’t are falling behind. We’re here to make it easy for any company, anywhere in the world, to integrate good into what they do.

OUR PLEDGE TO DIVERSITY, EQUITY & INCLUSION

We take pride in our diverse and growing team representing 20+ nationalities across 5 continents! Our continued expansion provides us with opportunities to embrace and celebrate different backgrounds, perspectives, and experiences, essential to our success. We actively seek and welcome applicants from all walks of life, regardless of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.