Location: Office-based / Local
About Goodplumbing.co.uk Ltd
Goodplumbing.co.uk Ltd provides top-tier plumbing, heating, oil boiler, and air conditioning services to residential and commercial clients.
We pride ourselves on fast response times, high-quality workmanship, and outstanding customer care.
Role Overview:
We are seeking a proactive, highly organised, and communicative Sales Administrator to join our team 2-3 days a week. You will play a vital role in driving business growth by preparing accurate quotations, actively following up on outstanding leads, and building strong, lasting relationships with our clients to secure new business.
Key Responsibilities:
Quote Preparation & Issuance:
Write up, calculate, and send clear, accurate quotations for plumbing, heating, oil systems, and air conditioning inquiries based on engineer notes and site visits.
Lead Conversion & Pipeline Management: Proactively chase sent quotations via phone and email to secure new business and convert inquiries into confirmed jobs.
Client Relationship Building:
Serve as the primary, welcoming point of contact for sales inquiries—building trust, understanding customer needs, and maintaining strong ongoing relationships.
Upselling & Cross-Selling:
Identify opportunities to offer complementary products or services (e.g., annual heating servicing, system power flushes, air conditioning maintenance contracts).
Reporting & Tracking:
Maintain an organised log of all open quotes, follow-up dates, and conversion rates to provide regular updates to company management.
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Contact Details:
Goodplumbing.co.uk Limited Recruitment Team
