Salary: Competitive, depending on experience
Contract Type: Full-time, Permanent
About the Net Zero Careers Accelerator
The Net Zero Careers Accelerator (NZCA), delivered by GoodPeople, connects candidates with employers working across the UK's transition to a greener economy. The programme supports opportunities across sustainability, energy efficiency, smart technology, green construction and other areas contributing to the UK's net zero ambitions.
About the Role
A large, multi-site environmental services organisation is looking for an experienced Senior Communications Manager to develop and lead its internal communications strategy.
This is a senior role focused on ensuring colleagues across operational, office-based and leadership environments are informed, engaged and connected to organisational priorities, culture and values.
Working closely with senior leadership, People and Culture, Brand and Marketing and other stakeholders, you will play a key role in communicating business change, improving employee engagement and creating a consistent communications rhythm across the organisation.
Important to Know
UK-based with travel to Ireland
Competitive salary depending on experience
Minimum five years' internal communications experience required
Senior-level experience required
Experience within a large, multi-site or geographically dispersed organisation required
Experience communicating with operational and non-office-based employees required
Key Responsibilities
Develop and deliver an internal communications strategy aligned with organisational priorities and values
Translate business strategy and complex information into clear and engaging messages
Establish a consistent communications structure and rhythm across the organisation
Advise senior leaders on internal communications and employee engagement
Support leaders with announcements, briefings, presentations, speeches and business updates
Work closely with senior stakeholders across the organisation
Develop a channel strategy reaching both office-based and operational colleagues
Oversee internal content including campaigns, newsletters, intranet content, announcements and leadership updates
Manage and improve internal communications channels
Ensure communications are accessible, inclusive and consistent with organisational values and brand guidelines
Lead communications for transformation programmes, restructures and cultural change
Develop engagement campaigns to improve understanding, alignment and morale
Use employee feedback, surveys and performance data to evaluate effectiveness
Manage communications team members, budgets, agencies and suppliers where required
Plan and coordinate internal conferences, leadership meetings and town halls
What We're Looking For
At least five years' experience in internal communications
Experience operating at a senior level
Experience within a large, multi-site or geographically dispersed organisation
Proven ability to develop and deliver strategic internal communications programmes
Experience communicating with diverse employee groups
Confidence advising executives and senior leaders
Excellent written and verbal communication skills
Ability to adapt communication style for different audiences
Experience leading communications for organisational change or transformation
Knowledge of digital engagement platforms, intranets and content management systems
Strong planning, prioritisation and project management skills
Ability to use data, feedback and insight to evaluate communications
Experience managing and developing a communications team
Relevant qualification in communications, journalism, public relations or a related discipline
The Person
Strategic thinker who can also deliver effectively
Confident, credible and calm under pressure
Pragmatic and comfortable within a fast-moving operational environment
Highly collaborative with strong relationship-building skills
Committed to inclusive and accessible communication
Focused on employee engagement and wellbeing
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