At a Glance
- Tasks: Coordinate care schedules and support staff to ensure clients receive top-notch care.
- Company: Join GoodOaks, an award-winning homecare provider recognised as one of the UK's Top 20.
- Benefits: Enjoy a competitive salary, paid training, mileage reimbursement, and a supportive work culture.
- Other info: Full-time role with opportunities for personal and professional development.
- Why this job: Be part of a growing team that values your contributions and offers career progression.
- Qualifications: Organised, confident communicator with care coordination experience preferred.
The predicted salary is between 20000 - 26000 £ per year.
Join an award-winning care provider that values, develops, and rewards the caring people who work with us!
At GoodOaks, we’re proud of the professional yet personal care we deliver. As one of the UK’s Top 20 Homecare Providers, we’re growing quickly and looking for a dedicated Care Coordinator to join our friendly team in Epsom.
This is a pivotal role that ensures our clients receive exceptional, reliable care. You’ll be responsible for coordinating schedules, supporting care staff, and keeping everything running smoothly — while stepping in to cover care calls when needed.
What you’ll do
- Create and manage weekly rotas to make sure every client receives the care they need
- Carry out regular care visits (including occasional evenings and weekends)
- Problem-solve day-to-day scheduling and client queries
- Manage staff absence and allocate calls effectively
- Support with training and induction of new staff
- Ensure continuity and reliability of care for all clients
About you
- Highly organised with a people-first approach
- Confident communicator who remains calm and positive under pressure
- Comfortable using IT systems for scheduling and planning
- A reliable team player who motivates and supports others
- Energetic, dedicated, and committed to delivering excellent service
- Keen to grow and develop within a supportive company
What we offer
- £24,000 – £26,000 salary (depending on experience)
- 37.5 – 40 hours per week
- Paid on-call and overtime
- 20 days holiday + bank holidays
- Mileage paid
- Paid induction training and ongoing development opportunities
- DBS check paid (if required)
- Access to the Blue Light Card discount scheme
- Supportive, professional management team and a positive working culture
This is a fantastic opportunity to progress your career within a growing, supportive, and forward-thinking care company.
If you’re ambitious, organised, and passionate about delivering outstanding care, click Apply Now to join our award-winning team in Epsom.
Job Types: Full-time, Permanent
Pay: £25,000.00-£27,000.00 per year
Benefits
- Company pension
- Free flu jabs
- Free or subsidised travel
- On-site parking
- Paid volunteer time
- Referral programme
- Sick pay
Application question(s)
- Do you drive and have access to a vehicle?
Experience
- care coordination: 1 year (preferred)
Work authorisation
- United Kingdom (required)
Work Location: In person
Care Co-ordinator in Epsom employer: GoodOaks Homecare
At GoodOaks, we pride ourselves on being an award-winning care provider that not only values but actively develops and rewards our dedicated team members. Located in Epsom, we foster a supportive and positive work culture where employees are encouraged to grow through ongoing training and development opportunities. With competitive salaries, generous benefits, and a commitment to delivering exceptional care, joining our friendly team means becoming part of a forward-thinking company that truly cares about its people.
StudySmarter Expert Advice🤫
We think this is how you could land Care Co-ordinator in Epsom
✨Tip Number 1
Familiarise yourself with the specific care needs of the Epsom area. Understanding local demographics and common client requirements can help you stand out as a candidate who is genuinely invested in the community.
✨Tip Number 2
Network with current or former employees of GoodOaks. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach during interviews.
✨Tip Number 3
Demonstrate your organisational skills by preparing a mock rota or schedule for a hypothetical week. This shows initiative and gives you a practical example to discuss during your interview.
✨Tip Number 4
Highlight any experience you have with IT systems relevant to care coordination. Being comfortable with technology is crucial for this role, so be ready to discuss how you've used similar tools in past positions.
We think you need these skills to ace Care Co-ordinator in Epsom
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience in care coordination and showcases your organisational skills. Use specific examples that demonstrate your ability to manage schedules and support staff effectively.
Craft a Compelling Cover Letter:Write a cover letter that reflects your passion for delivering outstanding care. Mention why you want to work with GoodOaks specifically and how your values align with their mission of providing exceptional care.
Highlight Relevant Skills:In your application, emphasise your communication skills, ability to remain calm under pressure, and proficiency with IT systems. These are key attributes for the Care Coordinator role and should be clearly articulated.
Prepare for Application Questions:Be ready to answer questions about your driving status and access to a vehicle, as well as your experience in care coordination. Think of examples from your past roles that demonstrate your capability in these areas.
How to prepare for a job interview at GoodOaks Homecare
✨Showcase Your Organisational Skills
As a Care Coordinator, being highly organised is crucial. Prepare examples of how you've successfully managed schedules or coordinated care in the past. This will demonstrate your ability to handle the responsibilities of the role effectively.
✨Communicate Clearly and Confidently
Good communication is key in this role. Practice articulating your thoughts clearly and confidently. Be ready to discuss how you would handle client queries or staff issues, showcasing your calmness under pressure.
✨Demonstrate Your People-First Approach
The company values a people-first approach, so be prepared to share experiences where you've prioritised client care or supported your team. Highlight your dedication to delivering excellent service and how you motivate others.
✨Familiarise Yourself with IT Systems
Since the role involves using IT systems for scheduling and planning, brush up on any relevant software you’ve used before. If you have experience with specific tools, mention them during the interview to show your readiness for the role.
