Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage key accounts, drive retention, and support new business growth across London.
- Company: Independent distribution business with over 25 years of experience in supplying iconic buildings.
- Benefits: Competitive salary, commission, autonomy, and clear progression opportunities.
- Why this job: Be a brand ambassador and make a real impact in a fast-growing company.
- Qualifications: Experience in B2B sales or account management with strong relationship-building skills.
- Other info: Join a supportive team focused on innovation and sustainability.
The predicted salary is between 36000 - 60000 £ per year.
This role is based in London at our customer sites with occasional WFH and visits to our head office based in Harlow.
About us
We are an independent distribution business with a reliable and innovative approach to supplying milk, fruit, snacks, and chilled drinks to some of the most iconic buildings in London. We have over 25 years of industry experience and now employ over 45 staff based out of Harlow Essex. What makes us different is that we focus our service on customer requirements by ensuring that we provide the best possible delivery service to customers.
The Role
We are looking for a Key Account Manager to own a portfolio of key accounts, drive retention and upselling, and support new business growth across London. You will work closely with the Head of Sales, Account Managers, Customer Service, and Logistics teams, acting as a commercial ambassador for goodnus, our clients, and the brands we represent. This role is ideal for someone seeking responsibility, ownership, and long-term progression in a fast-growing business.
Key Responsibilities
- Account Management & Retention: Manage key client accounts, build strong relationships, conduct regular reviews, and proactively protect revenue.
- Revenue Growth & Upselling: Increase account value through cross-selling and upselling, introduce new brands, and identify consolidation opportunities.
- New Business Support: Assist with proposals, site visits, trials, and smaller new business opportunities from lead to close.
- Client & Industry Engagement: Act as a brand ambassador, attend events, generate referrals, and network within the London workplace and flex office sectors.
- Internal Collaboration: Work with Customer Service, Operations, Logistics, and Finance to deliver excellent service and share market insights.
Success Measures
- High client retention and satisfaction
- Consistent upsell and net revenue growth
- Strong adoption of new products and brands
- Contribution to company-wide growth targets
- Trusted partner to internal teams
Skills & Experience
- Proven experience in B2B sales, account management, or business development
- Evidence of meeting or exceeding sales and revenue targets
- Strong relationship-building and communication skills
- Commercial awareness and confidence discussing pricing, margin, and value
- Highly organised, proactive, and able to manage multiple priorities
Values & Motivation
- Motivated by long-term growth and building relationships
- Aligned with goodnus’ mission to simplify workplace supply, reduce waste, and champion better brands
- Takes pride in representing the business, our brands, and client experience
What We Offer
- Competitive base salary plus commission
- Opportunity to champion innovative brands
- Access to some of London’s most sought-after workplaces
- Autonomy, responsibility, and clear progression
- Supportive, ambitious, and commercially driven team
Key Account Manager employer: Goodnus
Contact Detail:
Goodnus Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Key Account Manager
✨Tip Number 1
Network like a pro! Attend industry events and engage with potential clients or colleagues. Building relationships is key, so don’t be shy – introduce yourself and share your passion for account management.
✨Tip Number 2
Show off your skills in real-time! If you get the chance, ask for an informal chat or a coffee meeting with someone from the company. This gives you a chance to demonstrate your knowledge and enthusiasm for the role.
✨Tip Number 3
Be proactive! Research the company and its clients, and come prepared with ideas on how you can drive retention and upselling. This shows you’re serious about making an impact right from the start.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our team and contributing to our mission.
We think you need these skills to ace Key Account Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the Key Account Manager role. Highlight your B2B sales experience and any successes in account management. We want to see how you’ve driven revenue growth and built strong client relationships!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your passion for the role and our mission at goodnus. Tell us why you’re the perfect fit and how you can contribute to our growth and client satisfaction.
Showcase Your Achievements: When detailing your experience, focus on specific achievements that demonstrate your ability to meet or exceed sales targets. Numbers speak volumes, so don’t shy away from sharing your successes in upselling and client retention!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with our team!
How to prepare for a job interview at Goodnus
✨Know Your Accounts
Before the interview, research the key accounts you might be managing. Understand their needs, challenges, and how the company’s offerings can benefit them. This shows that you're proactive and ready to hit the ground running.
✨Showcase Your Relationship Skills
Be prepared to discuss your experience in building and maintaining client relationships. Use specific examples to illustrate how you've successfully managed accounts in the past, focusing on retention and upselling strategies.
✨Demonstrate Commercial Awareness
Brush up on your knowledge of pricing, margins, and value propositions. Be ready to discuss how you would approach these topics with clients, as this role requires a strong understanding of commercial dynamics.
✨Emphasise Team Collaboration
Highlight your ability to work with various internal teams like Customer Service and Logistics. Share examples of how you've collaborated in the past to deliver excellent service and achieve common goals.
