At a Glance
- Tasks: Manage customer orders and resolve queries with care and efficiency.
- Company: Goodnus, a rapidly expanding business focused on sustainability.
- Benefits: Flexible hours, competitive pay, and a supportive work environment.
- Other info: Opportunity to grow in a dynamic and eco-conscious company.
- Why this job: Join a mission-driven team making a positive impact on workplaces and the environment.
- Qualifications: Strong communication skills and a passion for customer service.
The predicted salary is between 24000 - 30000 £ per year.
About Us
goodnus is an independent, yet rapidly expanding business that helps create happy and productive working environments, by sourcing and reliably supplying a variety of products such as coffee, fresh fruit, snack boxes, milk and alternatives to some of London’s most iconic brands and office buildings. As a sustainably focused company, we believe that limiting the impact on the environment should be a leading consideration when making any business decision and actively encourage our customers to adopt a similar mentality, when it comes to purchasing food and drink that’s consumed within the office. We achieve this in a number of ways, such as striving to work with local suppliers that use sustainable production and packaging processes or signing-up customers to our inventory management and replenishment service, which minimises waste, or simply by helping our customers to consolidate their orders to reduce food mile emissions.
The Role
The successful candidate will help manage growing demand, and ensure our customers are given the love and care that they deserve, whilst keeping them up to date on our wide range of great products.
Key Responsibilities
- Prioritise and process customer orders and requests submitted by telephone or email, whilst managing your day-to-day workload.
- Investigate and resolve customer queries quickly and efficiently, whilst being patient and supportive at all times.
Customer Service Executive employer: Goodnus
At goodnus, we pride ourselves on being an excellent employer by fostering a supportive and dynamic work culture that prioritises employee well-being and growth. Our commitment to sustainability not only reflects in our products but also in our workplace, where team members are encouraged to innovate and contribute to meaningful environmental initiatives. Located in the heart of London, we offer competitive benefits, opportunities for professional development, and a chance to be part of a rapidly expanding company that values its employees as much as its customers.
