At a Glance
- Tasks: Welcome customers, craft delicious drinks, and maintain a vibrant café atmosphere.
- Company: GoodNews is a fast-growing coffee brand spreading positivity across Europe.
- Benefits: Free drinks during shifts, exclusive discounts, and growth opportunities.
- Other info: Flexible hours with a fun, dynamic work environment.
- Why this job: Join a team that values good vibes and community connection.
- Qualifications: Customer service experience; barista skills are a bonus!
GoodNews was born in Barcelona in 2020, right in the middle of the pandemic, with the purpose of bringing back good vibes. How? Reinventing newsstands as community hubs and sharing good news in exchange of free coffee.
Since then, we’ve managed to spread our Good Vibes across more than 35 spots in Barcelona, Madrid, Paris and Amsterdam, and into over 2,000 homes and 100 offices. Our mission is to lead the revolution of coffee, matcha and functional beverages in Europe, inspiring an optimistic, healthy and sustainable lifestyle.
We are growing fast and looking for authentic, positive people who share our values. But above all, we’re looking for sincere, motivated people… with really good vibes!
Your Responsibilities
- Welcome, assist and build customer loyalty with friendliness and warmth.
- Maintain brand standards even during high-volume moments, following our recipes and techniques to ensure every drink meets our quality standards.
- Introduce new products, launches and promotions to customers.
- Perform opening and/or closing duties for the shop.
- Keep the space clean, organized and aligned with GoodNews standards.
- Restock and arrange products following brand guidelines.
- Perform inventory counts and record goods receipts in-store.
- Know the characteristics of the coffee, products and allergens to ensure safe service.
- Represent GoodNews at events, activations or brand collaborations.
- Contribute to a respectful, collaborative and positive team culture.
- Keep track of the store's inventory.
- Adhere to Health and Safety Regulations and Food Safety Standards at all times.
Your profile
- Organized, responsible and with strong decision‑making skills.
- Great customer service skills and a desire to offer a memorable experience.
- Interest in the world of coffee and hospitality.
- Punctual, committed and eager to learn.
- Comfortable working in a team and independently.
What We Offer
- A dynamic, friendly work environment full of good vibes.
- All our drinks for free during your shifts.
- Growth opportunities within a fast-expanding company.
- Bonuses for brand collaborations.
- Collaborations and events with well-known brands.
- Salary: £13.40 per hour
- Exclusive discounts
- 50% off coffee outside working hours
- 50% off merchandise and other drinks
Requirements
- Experience in the customer service or hospitality industry. Barista experience is a plus!
- Availability that meets the needs of our cafe
- Full Time: 35 hours per week, 4-5 days of availability required and must be available to work 2 peak days (Peak days: Wednesday, Thursday, Friday).
- Part-Time: 21-28 hours per week, 3 days of availability required and must be available to work on weekends.
- You must be authorised to work in the UK.
GoodNews promotes an inclusive work environment based on equal opportunities and respect for diversity. All selection processes are carried out without discrimination on the basis of gender, age, origin, sexual orientation, gender identity, disability or any other personal or social circumstance.
Barista - London employer: GoodNews
GoodNews is an exceptional employer that fosters a dynamic and friendly work environment, perfect for those who thrive on positivity and community engagement. As a Barista in London, you'll enjoy free drinks during your shifts, exclusive discounts, and ample growth opportunities within our rapidly expanding company. Join us to be part of a team that values collaboration, respect, and the joy of serving good vibes to our customers.
StudySmarter Expert Advice🤫
We think this is how you could land Barista - London
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like GoodNews. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to GoodNews
Don't be shy about reaching out to GoodNews directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Barista - London
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about GoodNews and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at GoodNews
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
