New Build Sales Consultant in Whitby

We are excited to welcome a New Build Sales Consultant to our dynamic Sales team! In this pivotal role, you'll spearhead income growth by driving the successful sale of new build and stock properties across targeted regions. Your commitment to outstanding customer service will shine throughout the sales process and beyond, ensuring seamless aftercare and unwavering support to the Sales Team. This position offers the opportunity to collaborate closely with a diverse network of partners and stakeholders, with regular travel to various Together Group sites to keep you engaged and connected.

In this role, you will be responsible for managing sites within a designated area across the East Riding of Yorkshire and North Yorkshire.

Together Housing Group is one of the largest housing associations in the North of England, managing over 38,000 homes across the North of England. We are a non-profit organisation, meaning any money we make is invested back into the company for the benefit of our residents and local communities.

Diversity & Inclusion: As an organisation we are committed to having a Diverse and Inclusive workforce. We would therefore welcome applications from candidates with any of the nine protected characteristics. We are also proud to be a Disability Confident employer.

Requirements

• Promote and market properties using strategies tailored to market trends and target demographics.
• Conduct market research and appraisals to support investment decisions and sales reporting.
• Maintain updated homeowner procedures, guidelines, and communication templates.
• Assist in creating engaging sales literature to showcase properties.
• Manage a centralized filing system for sales schemes, ensuring audit compliance.
• Respond promptly and courteously to purchaser and customer enquiries throughout the sales process.
• Monitor sales progress to meet income forecasts and timelines.
• Arrange and attend property viewings, ensuring excellent buyer experiences.
• Ensure properties are clean, well-maintained, and in excellent condition.
• Manage staffing for show homes, open days, and community events, including occasional out-of-hours work.
• Communicate sales processes clearly and courteously to prospective buyers, following policies.
• Collaborate across departments on purchase and design issues affecting properties.
• Evaluate and approve design elements with the new business development team to stay competitive.
• Attend property handovers with project managers and establish defect procedures before key acceptance.

We are looking for someone who has:

• A full UK driving licence, and the use of own vehicle with insurance for business use.
• Experience of residential sales and marketing.
• Experience of involving and engaging customers and stakeholders.
• Able to manage confidential/personal information appropriately and sensitively.
• Have an understanding of the housing market and be able to undertake market research to support our investment decisions on new schemes.

Benefits

• Starting salary of £35,164.
• There is a bonus scheme in place which enables sales consultants to earn a maximum of £2000 extra per year if you meet set targets.
• 27 days holiday (rising to 32 over 5 years' service) + bank holidays.
• This is a field-based position that requires occasional office attendance, covering an area that spans East Yorkshire to North Yorkshire.
• A flexible working environment, with a range of family friendly policies.
• Hybrid position - 3 days in the office and 2 days remote work or office work.
• Your normal working hours will be 37hrs per week Monday-Friday with occasional evening and weekend work.
• Attractive pension scheme - including Local Government Pension Scheme (LGPS).

THG reserves the right to close this vacancy early if sufficient numbers of applicants are received. Therefore, please apply without delay!

Please ensure you fully answer the questions on the application form. Due to the nature of the role involving work with vulnerable members of society, this post is subject to a Full Criminal Disclosure, which will be carried out when a conditional offer is made.