At a Glance
- Tasks: Deliver friendly customer service and provide admin support to the Lettings Team.
- Company: Join Together Housing Group, a leading non-profit housing association in the North.
- Benefits: Starting salary of £25,878, 27 days holiday, and flexible hybrid working.
- Other info: Diverse and inclusive workplace with excellent career growth opportunities.
- Why this job: Make a difference in your community while developing your skills in a supportive environment.
- Qualifications: Experience in admin roles, strong Microsoft Office skills, and good numerical abilities.
The predicted salary is between 25878 - 25878 £ per year.
Exciting opportunity for an Administrator in Wakefield. You will deliver professional and friendly customer service, provide administrative support to the Lettings Team, and collaborate with team members to meet performance objectives.
Together Housing Group is one of the largest housing associations in the North of England, managing over 38,000 homes across the North of England. We are a non-profit organisation, meaning any money we make is invested back into the company for the benefit of our residents and local communities.
Diversity & Inclusion: As an organisation, we are committed to having a Diverse and Inclusive workforce. We would therefore welcome applications from candidates with any of the nine protected characteristics. We are also proud to be a Disability Confident employer.
Requirements:
- Manage communications with office and team contacts, including handling phone calls and emails, while providing assistance.
- Assist customers with lettings inquiries and manage the processing of housing applications.
- Refer contacts where necessary to appropriate staff within the company for attention and action and chase any actions.
- Process invoices and receipting goods received using Ebis where required.
- Provide administrative support to the Lettings team by organising meetings, taking minutes, and assisting with photocopying, collating, and scanning documents.
- Maintain an efficient filing system and support the generation of statistical information for internal and external use.
We are looking for someone who has:
- Proven experience of providing a comprehensive administrative service in a team environment.
- A working knowledge of Microsoft Office applications, specifically Word, Excel, Outlook.
- Experience of working in a housing organisation or customer-facing environment.
- Strong numerical and written skills for performing and analysing calculations.
Benefits:
- Starting salary of £25,878 per annum.
- 27 days holiday (rising to 32 over 5 years' service) + bank holidays.
- A flexible working environment, with a range of family-friendly policies.
- You will work 37 hours per week, from 9 am to 5 pm, Monday to Friday.
- Working arrangements are flexible in line with our Smart Working culture.
- Hybrid working - Following your initial 4 weeks, you will have the flexibility to work from home and only need to be in the office two days per week.
THG reserves the right to close this vacancy early if sufficient numbers of applicants are received. Therefore, please apply without delay! Due to the nature of the role involving work with vulnerable members of society, this post is subject to a Full Criminal Disclosure, which will be carried out when a conditional offer is made.
Administrator - planning in Wakefield employer: Goodman Masson
Together Housing Group is an exceptional employer, offering a supportive and inclusive work environment in Wakefield. With a commitment to employee growth, flexible working arrangements, and a strong focus on community impact, we ensure that our staff can thrive both personally and professionally while contributing to the well-being of over 38,000 homes across the North of England.
