At a Glance
- Tasks: Provide top-notch admin support to our Allocations and Voids Team while managing records and customer queries.
- Company: Join a leading housing organisation dedicated to community and customer service.
- Benefits: Enjoy flexible working options, generous leave, and a supportive work environment.
- Other info: Great opportunities for career growth in a dynamic and friendly workplace.
- Why this job: Be part of a team that makes a real difference in people's lives through housing.
- Qualifications: Strong organisational skills and a passion for customer service are essential.
The predicted salary is between 25000 - 30000 £ per year.
We are looking for an efficient and customer-focused Allocations Administration Assistant to join our busy Allocations and Voids Team.
In this varied and fast-paced role, you will provide high-quality administrative support that keeps our team running smoothly - maintaining accurate records, processing documentation, monitoring key processes and responding to customer enquiries, all while ensuring information is handled with the utmost accuracy and confidentiality.
We own and manage c.8,000 homes in the east of England, working closely with other agencies and stakeholders within our communities.
We build on the good foundations we have in place in being a customer-centric organisation, investing in our existing homes - including our zero-carbon journey - as well as building new homes.
A lot of our roles come with options around home and office flexible working, as well as a generous annual leave allowance and other benefits.
Requirements Outline of key responsibilities...
Provide comprehensive administrative support to the Allocations and Voids Team, maintaining accurate and up-to-date records across housing management systems, databases and spreadsheets Update, maintain and retrieve information from IT systems to support the efficient and effective delivery of the allocations service Collect, collate and prepare performance data and rep...
