Plumber - ACS in Sheffield

We are currently seeking an ACS Plumber to join our busy team. In this exciting role you will be responsible for carrying out all types of repairs on heating and hot water systems and plumbing systems to both tenanted and vacant properties in accordance with job tickets, opti-time appointment slots, specifications, contract drawings, and applicable regulations. This includes adhering to good practice, building regulations, and safety standards to ensure high-quality and compliant work. You will be covering the areas in South/Mid Yorkshire.

Outline of key responsibilities for the ACS Plumber:

• To carry out all types of plumbing/gas repairs to both tenanted and vacant properties in accordance with job tickets, opti-time appointment slots, specifications and contract drawings, to good practice, Building Regulations etc as appropriate and applicable.
• To carry out work with an ethos of 'Right First Time' always completing a repair where practicable in one visit, with good quality workmanship and good standard of performance.
• To keep records such as required by either paper or electronic equivalent version, as required.
• Will be required to undertake measurement and quantification and procure materials requirements.
• Will be flexible in working contractual hours as required by Together Housing Group to provide an efficient and cost effective service for customers.
• To carry out all work with a high regard to customer care and customer satisfaction including ensuring that work is carried out protecting tenants' furniture and belongings as appropriate through the use of dustsheets etc, cleaning up afterwards, being polite, friendly and helpful at all times and liaising with customers in a caring and sympathetic manner.
• To undertake your duties with respect to customers and in accordance with our codes of conduct and service standards.
• To carry out appropriate risk assessments prior to commencement of work. Ensure that all reasonable steps are taken to protect the health, safety and welfare of you, tenants, work colleagues and members of the public.
• Will be expected to be able to rationally diagnose a course of action to problem solve repairs without excessive use of either materials or time. Will be expected to work efficiently.
• As part of the bigger team of technicians you will be expected to multi-skill and undertake other trade functions particularly related to prime plumbing/gas jobs.

Requirements:

• A Full Manual UK Driving License.
• ACS accreditations: CCN1, CENWAT1, CKR1, HTR1, CPA1, UDHW.
• City and Guilds Craft Certificate in Gas Maintenance or Plumbing or Equivalent (NVQ Level 3).
• Experience of working competently in all disciplines normally expected of a qualified ACS Plumber working in building repairs and maintenance.
• Experience of installation, fault finding and servicing on domestic gas appliances and central heating systems and plumbing systems.
• Experience of maximising number of jobs completed and repairs completed in one visit.
• Sound working knowledge of Health and Safety legislation and how it impacts on the way building repairs are carried out.
• Experience working directly with customers, and excellent customer service skills.
• Strong literacy and numeracy skills are essential for accurately and thoroughly completing job tickets, time sheets, gas certificates, and other related documentation.

Benefits:

• Starting salary of £37,977 rising up to £40,791.
• Annual pay scale increase.
• Company Van.
• 27 days holiday (rising to 32 over 5 years' service) + bank holidays.
• A flexible working environment, with a range of family friendly policies.
• You will work a total of 37 hours per week, scheduled between 08:00 and 19:30 across any five days from Monday to Saturday.
• Required to participate in the call-out rota for one week once every eight weeks.
• Attractive pension schemes - including Local Government Pension Scheme (LGPS).

THG reserves the right to close this vacancy early if sufficient numbers of applicants are received. Therefore, please apply without delay! Due to the nature of the role involving work with vulnerable members of society, this post is subject to a Full Criminal Disclosure, which will be carried out when a conditional offer is made.