At a Glance
- Tasks: Lead a high-performing repairs and maintenance service to deliver quality outcomes for customers.
- Company: Freebridge Community Housing, dedicated to providing affordable and safe homes.
- Benefits: Generous salary, 25 days holiday, employee discounts, and health support.
- Other info: Inclusive workplace with excellent career growth and development opportunities.
- Why this job: Make a real impact in the community while leading a motivated team.
- Qualifications: HND technical qualification and experience managing high-performing teams.
The predicted salary is between 63652 - 63652 € per year.
Join us as our Repairs and Maintenance Manager! Lead a high-performing repairs and maintenance service, driving top-quartile results while delivering quality outcomes for our customers. Our Freebridge Community Housing goal is to provide affordable, safe, and quality homes for current and future generations, for those who need a place to call home. Freebridge was set up in 2006, to receive the transfer of the Borough Council of King's Lynn and West Norfolk's housing stock. We now have over 7500 properties across West and North Norfolk, in addition to building new homes for social and affordable rent, and to support those who want to move into shared home ownership. We've had numerous achievements, including delivering our tenants' promises and bringing homes to the Decent Homes Standard, affording our customers a much better quality of living. At Freebridge, we live by our values: Belong, Own It, Think Customer, One Team One Purpose, and Be the Change.
Requirements
- To be responsible for the development, delivery and review of all aspects of the Repairs & Maintenance Service
- To lead on developing, coordinating and monitoring of business planning and improvement activity across repairs and maintenance to ensure corporate priorities are delivered and value for money achieved
- Take overall responsibility for leading, managing, motivating and developing staff and contractors operating within the Repairs and Maintenance Service
- Lead, co-ordinate, monitor and review projects, key areas of service delivery and contracts that contribute to the delivery of a high-quality repairs and maintenance service that meet the needs of tenants, leaseholders and the wider communities
- Develop and deliver a safe, timely and cost-effective in-house responsive repairs & maintenance service.
- Deliver high performance against first-time fix repairs, repairs completions and tenant satisfaction targets
- To have responsibility for and effectively lead the financial planning and management of all delegated revenue and capital budgets within the service
We are looking for someone who has...
- Recognised HND technical qualification e.g. building surveying or member CIOB
- Experience of managing a high performing team in the repairs and/or voids environment
- Experience of management of a multi-disciplinary and multi-function business and customer services function at a senior level in a sizeable and complex organisation
- Demonstrable skills in performance, organisational management, risk management, financial & budgetary management and people management
- Ability to quickly develop a strategic understanding of the business priorities of business and customer services functions and service delivery as well as the organisation
- Full UK driving license and access to own vehicle
Benefits
- An Annual Salary of: £63,652.50
- Generous Holiday Leave: Enjoy 25 days holiday, plus bank holidays, increasing to 30 days after 5 years of service
- Exclusive Employee Discounts: Access amazing deals through our Reward Gateway
- Comprehensive Leave Policies: Enjoy 6 months full pay for maternity leave and 2 weeks full pay for paternity leave
- Health and Wellbeing Support: Access physio and counselling services, along with an employee assistance programme
- Charitable Leave: One day per year to volunteer for a cause you care about
- Discounted Gym Membership: Stay fit with discounted membership at Alive Leisure
- Pension Scheme: A great pension scheme with generous employer contributions (up to 12%)
Diversity & Inclusion
Diversity is key to our values and culture. We create a workplace where every voice is heard and respected, embracing diverse perspectives to drive innovation. Our inclusive environment empowers colleagues, ensuring equal opportunities for all. We don't discriminate against employees or potential employees based on protected characteristics. We're happy to accommodate reasonable adjustments during the recruitment process to enable you to perform your best. As part of this commitment, we also offer accessibility tours for candidates to help ensure an inclusive and welcoming experience from the outset.
Repairs and Maintenance Manager employer: Goodman Masson
Freebridge Community Housing is an exceptional employer dedicated to providing affordable and quality homes while fostering a supportive and inclusive work environment. With a strong focus on employee well-being, we offer generous holiday leave, comprehensive health support, and opportunities for professional growth, all within a culture that values diversity and teamwork. Join us in making a meaningful impact in the community while enjoying a rewarding career as our Repairs and Maintenance Manager.
StudySmarter Expert Advice🤫
We think this is how you could land Repairs and Maintenance Manager
✨Tip Number 1
Get your networking game on! Reach out to people in the industry, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews like a pro! Research the company, understand their values, and think about how your experience aligns with their goals. Practise common interview questions and be ready to showcase your leadership skills in repairs and maintenance.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role. It’s also a chance to reiterate why you’re the perfect fit for the Repairs and Maintenance Manager position.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining Freebridge and contributing to our mission of providing quality homes.
We think you need these skills to ace Repairs and Maintenance Manager
Some tips for your application 🫡
Get Your CV Spot On:Make sure your CV is tailored to the Repairs and Maintenance Manager role. Highlight your relevant experience, especially in managing teams and delivering high-quality services. We want to see how you can contribute to our mission of providing quality homes!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for us at Freebridge. Share your passion for repairs and maintenance, and how your values align with ours. Remember, we love candidates who embody 'Belong' and 'Be the Change'!
Showcase Your Achievements:Don’t just list your responsibilities; showcase your achievements! Use specific examples of how you've led teams to success or improved service delivery. We’re all about top-quartile results, so let us know how you’ve driven performance in your previous roles.
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s quick and easy, and ensures your application goes directly to us. Don’t wait too long – we’re excited to hear from you!
How to prepare for a job interview at Goodman Masson
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to repairs and maintenance. Familiarise yourself with the latest industry standards and practices, especially those relevant to social housing. This will show that you're not just a manager but someone who understands the nitty-gritty of the role.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in the past. Think about specific challenges you faced and how you motivated your team to achieve top-quartile results. Highlighting your ability to manage and develop staff will resonate well with the interviewers.
✨Align with Their Values
Freebridge has strong values like 'Belong' and 'Be the Change'. Before the interview, reflect on how your personal values align with theirs. Be ready to discuss how you can contribute to their mission of providing quality homes and improving tenant satisfaction.
✨Prepare Questions
Interviews are a two-way street, so come prepared with thoughtful questions. Ask about their current projects or challenges in the Repairs and Maintenance Service. This shows your genuine interest in the role and helps you gauge if it's the right fit for you.
