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For Companies At a Glance
- Tasks: Manage properties and enhance community engagement across North/East Riding Yorkshire.
- Company: Join Together Housing, a leading non-profit housing association in the North of England.
- Benefits: Enjoy a supportive work environment with opportunities for personal and professional growth.
- Other info: Diverse and inclusive workplace committed to community welfare.
- Why this job: Make a real difference in people's lives while building strong communities.
- Qualifications: Strong communication skills and a passion for customer care.
The predicted salary is between 30000 - 40000 £ per year.
We are currently recruiting for a Neighbourhood Officer to manage a patch of properties across North/East Riding Yorkshire. This field-based role involves balancing work between the field and home, focusing on high-quality tenancy management, excellent customer care, and enhancing community resilience through engagement with customers and local partners.
Together Housing Group is one of the largest housing associations in the North of England, managing over 38,000 homes. We are a non-profit organisation, meaning any money we make is invested back into the company for the benefit of our residents and local communities.
Diversity Inclusion: As an organisation, we are committed to having a Diverse and Inclusive workforce. We would therefore welcome applications from candidates with any of the nine protected characteristics. We are also proud to be a Disability Confident employer.
Neighbourhood Officer employer: Goodman Masson
Contact Detail:
Goodman Masson Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Neighbourhood Officer
✨Tip Number 1
Get to know the company! Research Together Housing and understand their values, especially around community engagement and diversity. This will help you tailor your conversations during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current Neighbourhood Officers or other staff on LinkedIn. Ask them about their experiences and any tips they might have for you. This can give you insider knowledge and potentially a foot in the door.
✨Tip Number 3
Prepare for situational questions! Think about scenarios you might face as a Neighbourhood Officer and how you'd handle them. Practising your responses can help you feel more confident and articulate during the interview.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It shows good manners and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Neighbourhood Officer
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the Neighbourhood Officer role. We want to see how you can contribute to high-quality tenancy management and community engagement!
Showcase Your Customer Care Skills: Since excellent customer care is key for this position, share specific examples of how you've gone above and beyond for customers in previous roles. We love to see real-life stories that demonstrate your commitment to service!
Highlight Community Engagement Experience: If you've worked on projects that involved engaging with local communities or partners, make sure to mention them! We value candidates who can enhance community resilience, so let us know how you've made a difference.
Apply Through Our Website: We encourage you to submit your application through our website for a smoother process. It’s the best way for us to receive your details and get you one step closer to joining our amazing team!
How to prepare for a job interview at Goodman Masson
✨Know Your Patch
Before the interview, make sure you research the areas you'll be managing. Familiarise yourself with the local communities, their needs, and any recent developments. This will show your potential employer that you're genuinely interested in the role and ready to engage with residents.
✨Showcase Customer Care Skills
As a Neighbourhood Officer, excellent customer care is key. Prepare examples from your past experiences where you've successfully resolved issues or improved customer satisfaction. This will demonstrate your ability to enhance community resilience and build strong relationships.
✨Engagement is Key
Think about how you would engage with customers and local partners. Be ready to discuss strategies for community engagement and how you can foster collaboration. Showing that you have a proactive approach to building partnerships will set you apart.
✨Embrace Diversity and Inclusion
Together Housing values diversity and inclusion, so be prepared to discuss how you can contribute to this ethos. Share your thoughts on creating an inclusive environment and any relevant experiences you have in promoting diversity within communities.