At a Glance
- Tasks: Lead and optimise the Apple MDM environment while mentoring a dynamic team.
- Company: Reputable London institution with a large Apple estate and collaborative culture.
- Benefits: Competitive salary, hybrid work model, and opportunities for professional growth.
- Other info: Join a supportive team focused on innovation and continuous improvement.
- Why this job: Be the go-to expert in a thriving tech environment and make a real impact.
- Qualifications: Jamf certification and strong experience in enterprise Apple MDM required.
The predicted salary is between 46000 - 64000 £ per year.
We're supporting a well-regarded London institution with a large, growing Apple estate (thousands of Macs and hundreds of iPads, focused on staff devices). The End User Computing team is expanding and needs a hands-on senior engineer to own and elevate the Apple platform - someone who thrives on deep technical ownership, mentoring a small team, and delivering seamless user experiences in a collaborative, knowledge-sharing environment. This is a true third-line role: final escalation point, MDM architecture, packaging/deployment leadership.
What you'll be doing:
- Act as the go-to expert and escalation point for all complex Mac-related issues and escalations.
- Own the Jamf Pro MDM environment: configuration, policies, deployments, updates, ADE/ABM, and ongoing optimisation for a smooth, secure user experience.
- Lead packaging, scripting (heavy bash/shell), and deployment processes; mentor and guide junior team members.
- Troubleshoot and resolve advanced Apple device problems across macOS/iOS/iPadOS.
- Build and maintain integrations with Microsoft tools (Platform SSO, extensions, Office 365 config/support, compliance flows).
- Collaborate across IT teams: share knowledge, document processes, train 1st/2nd line, contribute to continual improvement.
- Proactively monitor queues/SLAs, drive reliability, and bring ideas to enhance the platform.
What we're looking for:
Essential:
- Jamf 200 certification (or equivalent deep proven expertise; Jamf 300/400 a bonus).
- Strong hands-on experience managing enterprise Apple MDM (Jamf Pro focus: ADE, software deployment, API automation, configuration profiles).
- Proficiency in bash/shell scripting and macOS application packaging (Jamf Composer, autoPKG, etc.).
- Solid understanding of Microsoft 365/endpoint integrations and compliance tools.
- Proven track record in senior-level Apple support/escalation in enterprise or large-scale environments (higher education, corporate, or similar).
- Methodical troubleshooting, attention to detail, proactive mindset.
- Excellent communication (written/spoken) and commitment to teamwork, equality, diversity & inclusion.
Desirable:
- Jamf Protect/security experience.
- Familiarity with 802.1X/network auth automation.
- Exposure to scientific/developer tools (e.g., Homebrew, Docker, Git, SPSS/R).
- Microsoft Intune knowledge.
Senior Apple MDM Engineer (Third-Line) in London employer: Goodman Masson
Join a prestigious London institution that values innovation and collaboration, offering a dynamic work environment for a Senior Apple MDM Engineer. With a strong focus on employee growth, you will have the opportunity to mentor junior team members while working with cutting-edge technology in a hybrid setting. Enjoy competitive salary packages, a commitment to diversity and inclusion, and the chance to make a meaningful impact within a large, supportive team dedicated to delivering exceptional user experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Apple MDM Engineer (Third-Line) in London
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Create a personal project or case study relevant to the challenges Goodman Masson might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
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We think you need these skills to ace Senior Apple MDM Engineer (Third-Line) in London
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Goodman Masson.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Goodman Masson. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Goodman Masson
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
