At a Glance
- Tasks: Lead a team to deliver top-notch maintenance services and ensure customer satisfaction.
- Company: Join a well-established social housing organisation dedicated to quality homes.
- Benefits: Competitive salary, leadership role, and the chance to make a real difference.
- Why this job: Take on a leadership challenge and improve living conditions for residents.
- Qualifications: 5+ years in maintenance management, strong communication, and contract management skills.
- Other info: Dynamic work environment with opportunities for professional growth.
The predicted salary is between 36000 - 60000 £ per year.
Goodman Masson is currently working with a social housing organization in Surrey to recruit an interim Maintenance Manager. This is an exciting opportunity to join a well-established housing provider committed to delivering high-quality homes and services to its residents.
We are looking for a Maintenance Manager to oversee a team of surveyors and administrative staff, ensuring efficient delivery of maintenance services and high customer satisfaction.
What You’ll Be Doing:- Leading a team in delivering responsive repairs, void property inspections, disrepair cases, and cyclical maintenance.
- Managing contractor performance to meet KPIs and SLAs.
- Ensuring health and safety compliance across all activities.
- Managing budgets, delivering value for money, and driving service improvements.
- Handling escalations and resolving complaints.
- Supporting collaboration across departments for customer outcomes.
- Preparing reports for senior leadership and governance groups.
- Participating in an on-call rota for emergency repairs outside of office hours.
- At least 5 years of managing maintenance services and surveying teams, preferably in housing or property sectors.
- Strong contract and performance management skills, including knowledge of CDM regulations.
- Ability to diagnose property issues, write specifications, and supervise contractors.
- Excellent communication, leadership, and interpersonal skills.
- Proficiency in IT systems and record-keeping.
- Relevant qualifications: minimum HNC in Construction or Building, plus a recognized contract management qualification.
- Understanding of health and safety, construction practices, procurement routes, and property legislation.
- Commitment to equality, diversity, and safeguarding.
Maintenance Manager in London employer: Goodman Masson
Contact Detail:
Goodman Masson Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Maintenance Manager in London
✨Tip Number 1
Network like a pro! Reach out to your contacts in the housing and property sectors. You never know who might have a lead on that perfect Maintenance Manager role. Plus, personal recommendations can really give you an edge.
✨Tip Number 2
Show off your skills! Prepare a portfolio or a presentation that highlights your past successes in managing maintenance services. This will help you stand out during interviews and demonstrate your expertise.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to refine your answers. Focus on how you've led teams, managed budgets, and ensured compliance with health and safety regulations.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes speed up the process. Let’s get you that Maintenance Manager position!
We think you need these skills to ace Maintenance Manager in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in managing maintenance services and leading teams. Use keywords from the job description to show that you’re a perfect fit for the Maintenance Manager role.
Showcase Your Achievements: Don’t just list your responsibilities; share specific achievements that demonstrate your ability to manage budgets, improve service delivery, and ensure health and safety compliance. Numbers and examples speak volumes!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Explain why you’re passionate about this role and how your skills align with the organisation’s commitment to high-quality homes and services. Keep it engaging and personal.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss any important updates from us!
How to prepare for a job interview at Goodman Masson
✨Know Your Stuff
Make sure you brush up on your knowledge of maintenance services and surveying. Be ready to discuss your experience with responsive repairs, void property inspections, and managing contractor performance. This will show that you’re not just familiar with the role but also passionate about it.
✨Showcase Your Leadership Skills
As a Maintenance Manager, you'll be leading a team, so it's crucial to demonstrate your leadership abilities. Prepare examples of how you've successfully managed teams in the past, resolved conflicts, and improved service delivery. This will help the interviewers see you as a strong candidate for the role.
✨Be Ready for Scenario Questions
Expect questions that put you in real-life situations, like handling escalations or managing budgets. Think through some scenarios beforehand and how you would approach them. This will help you articulate your problem-solving skills effectively during the interview.
✨Understand Health and Safety Regulations
Since health and safety compliance is key in this role, make sure you’re well-versed in relevant regulations and practices. Be prepared to discuss how you’ve ensured compliance in previous roles and how you plan to maintain high standards in this position.