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- Tasks: Ensure high-quality temporary accommodation meets standards and regulations.
- Company: Dynamic local authority in London focused on community services.
- Benefits: Permanent position with strong development opportunities in a fast-paced environment.
- Other info: Collaborative work environment with opportunities for data analysis and service improvement.
- Why this job: Make a real difference in residents' lives while ensuring compliance and quality.
- Qualifications: Experience in contract management and housing services, with strong communication skills.
The predicted salary is between 35000 - 45000 £ per year.
An exciting opportunity has arisen for a Contract and Compliance Officer to support the delivery of high-quality temporary accommodation services for a London-based local authority. This role plays a vital part in ensuring that accommodation provided through third-party contracts meets required standards, regulatory obligations, and the needs of residents. This is a permanent position offering strong opportunities for development within a dynamic and fast-paced environment.
Key duties:
- Manage a portfolio of accommodation providers, ensuring compliance with contractual standards and service expectations.
- Carry out pre- and post-inspections of properties, producing detailed reports and ensuring required works are completed.
- Procure and assess temporary accommodation offers in line with agreed procedures and frameworks.
- Validate health and safety documentation including gas, electrical, EPC, fire risk, and legionella certifications.
- Investigate property-related complaints, including damp and mould, and ensure timely resolution with providers.
- Maintain accurate records using housing management systems and produce performance and compliance reports.
- Support responses to enquiries and complaints from stakeholders, ensuring deadlines and quality standards are met.
- Monitor contractor and provider performance, driving service improvements where required.
- Work collaboratively with internal teams and external partners to ensure effective service delivery.
- Contribute to data analysis, reporting, and service improvement initiatives.
Client Requirements:
- Proven experience in contract management, compliance, or housing/property services.
- Strong understanding of housing legislation, health and safety requirements, and property standards.
- Experience conducting property inspections and producing detailed reports.
- Ability to manage relationships with contractors, agents, and stakeholders effectively.
- Skilled in analysing data and producing reports for a range of audiences.
- Excellent communication skills, with the ability to handle sensitive situations professionally.
- Strong organisational skills with the ability to manage competing priorities and meet deadlines.
- Proficient in Microsoft Office and housing or compliance management systems.
Contracts & Compliance Officer/Inspector in London employer: Goodman Masson
Contact Detail:
Goodman Masson Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Contracts & Compliance Officer/Inspector in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the housing and compliance sectors. Attend industry events or webinars to meet potential employers and learn about job openings that might not be advertised.
✨Tip Number 2
Show off your skills! Prepare a portfolio showcasing your previous inspections, reports, and any compliance projects you've managed. This will give you an edge during interviews and demonstrate your hands-on experience.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or mentors. Focus on articulating your experience in contract management and compliance clearly, as well as how you handle challenges in property inspections.
✨Tip Number 4
Apply through our website! We have a range of opportunities that might be perfect for you. Plus, applying directly can sometimes give you a better chance of getting noticed by hiring managers.
We think you need these skills to ace Contracts & Compliance Officer/Inspector in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in contract management and compliance. We want to see how your skills match the key duties listed in the job description, so don’t be shy about showcasing your relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about ensuring high-quality accommodation services. We love seeing candidates who can connect their personal values with our mission.
Showcase Your Inspection Experience: Since property inspections are a big part of this role, make sure to detail any relevant experience you have. We want to know how you've handled inspections and what reports you've produced in the past!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us during the process!
How to prepare for a job interview at Goodman Masson
✨Know Your Stuff
Make sure you brush up on your knowledge of housing legislation and compliance standards. Familiarise yourself with the specific requirements for temporary accommodation services, as this will show that you're serious about the role and understand what’s at stake.
✨Showcase Your Experience
Prepare to discuss your previous experience in contract management and property inspections. Have specific examples ready that highlight your ability to manage relationships with contractors and resolve issues effectively. This will demonstrate your hands-on expertise.
✨Be Data Savvy
Since the role involves data analysis and reporting, be ready to talk about your experience with these tasks. Bring examples of reports you've produced or data you've analysed, and explain how your insights led to service improvements. This will showcase your analytical skills.
✨Communicate Clearly
Excellent communication is key in this role, especially when dealing with sensitive situations. Practice articulating your thoughts clearly and professionally. You might even want to role-play potential scenarios with a friend to build your confidence in handling tough conversations.