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- Tasks: Lead the in-house repairs team and oversee service quality across the Midlands.
- Company: A leading housing association committed to continuous improvement.
- Benefits: Competitive salary, blended working arrangements, and a strong support platform.
- Other info: Opportunity for senior leadership autonomy and excellent career growth.
- Why this job: Shape the future of repairs services and drive real impact in the community.
- Qualifications: Proven leadership in repairs or maintenance with strong KPI performance.
The predicted salary is between 60000 - 75000 £ per year.
Goodman Masson are proud to be supporting a leading housing association in their search for a Head of Repairs to lead their in-house repairs team across the Midlands. This is a high-impact operational leadership role, overseeing responsive repairs, damp and mould programmes, and a large field-based workforce. You will be the driving force behind service quality, compliance and a culture of continuous improvement.
What's on offer:
- Senior leadership autonomy with real scope to shape the service
- A strong organisational platform with continued investment in the DLO
- Blended working arrangements
- Competitive salary and benefits package
What they're looking for:
- Proven leadership of repairs, maintenance or operations, ideally within housing
- Track record of driving KPI performance and top-quartile customer satisfaction
- Strong working knowledge of H&S legislation, CDM and compliance requirements
- Confident stakeholder manager, comfortable operating and reporting at Board level
- Financially astute with budget management experience at scale
If you are a delivery-focused operational leader who thrives in complex environments, this is a role worth a conversation. Please apply directly or reach out via DM to discuss in confidence.
We also offer a £300 referral fee for any successful introduction — do pass this on to anyone in your network who may be suitable.
Head of Repairs in Leicester employer: Goodman Masson
Contact Detail:
Goodman Masson Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Repairs in Leicester
✨Tip Number 1
Network like a pro! Reach out to your connections in the housing sector and let them know you're on the hunt for a Head of Repairs role. You never know who might have the inside scoop on opportunities or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by brushing up on your knowledge of H&S legislation and compliance requirements. We want you to be the go-to expert in the room, so show off your skills and experience in driving KPI performance and customer satisfaction.
✨Tip Number 3
Don’t just wait for job postings to pop up! Be proactive and reach out directly to housing associations that interest you. A friendly email or DM can sometimes lead to unadvertised roles, and we all know how valuable those can be.
✨Tip Number 4
When you find a role that excites you, apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, if you know someone who fits the bill, don’t forget about that £300 referral fee!
We think you need these skills to ace Head of Repairs in Leicester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Head of Repairs role. Highlight your leadership experience in repairs and maintenance, and don’t forget to showcase your track record in driving KPI performance and customer satisfaction.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. Mention your experience with H&S legislation and compliance, and how you can contribute to a culture of continuous improvement.
Showcase Your Financial Acumen: Since budget management is key, be sure to include examples of how you've successfully managed budgets in previous roles. This will show us that you're financially astute and ready to take on the responsibilities of this position.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, it’s super easy!
How to prepare for a job interview at Goodman Masson
✨Know Your Stuff
Make sure you brush up on your knowledge of repairs, maintenance, and operations within housing. Familiarise yourself with the specific challenges and trends in the Midlands area, as well as the latest H&S legislation and compliance requirements. This will show that you're not just a leader, but a knowledgeable one.
✨Showcase Your Leadership Style
Prepare to discuss your leadership approach and how you've successfully managed teams in the past. Think about examples where you've driven KPI performance and improved customer satisfaction. Be ready to share specific stories that highlight your ability to lead a large field-based workforce effectively.
✨Engage with Stakeholders
Since this role involves reporting at Board level, practice how you'll communicate with stakeholders. Prepare to discuss how you've managed relationships in previous roles and how you plan to engage with various stakeholders to ensure service quality and compliance.
✨Financial Savvy is Key
Brush up on your budget management skills and be prepared to discuss your experience with financial oversight. Think of examples where you've successfully managed budgets at scale and how you've ensured financial efficiency while maintaining high service standards.