At a Glance
- Tasks: Lead high-quality repairs and maintenance services for thriving communities.
- Company: Join Orwell Housing Association, a values-driven organisation focused on customer outcomes.
- Benefits: Enjoy 25 days leave, car allowance, and ongoing learning opportunities.
- Other info: Hybrid working with a supportive culture and excellent career growth.
- Why this job: Make a real impact in housing while driving service excellence and sustainability.
- Qualifications: Experience in repairs or asset management and strong leadership skills required.
The predicted salary is between 67000 - 67000 € per year.
Goodman Masson are delighted to be partnering with Orwell Housing Association to recruit a Head of Repairs & Estates. This is an exciting opportunity for an experienced and customer-focused housing professional to lead the delivery of high-quality repairs, maintenance and estate services across Orwell's housing portfolio.
As Head of Repairs & Estates, you will play a key leadership role in ensuring residents live in safe, well-maintained and thriving communities, while driving service excellence, compliance and continuous improvement across the organisation.
The Role
You will lead Orwell's Repairs & Maintenance and Estate Services teams, ensuring the delivery of a sector-leading, customer-first service. The successful candidate will oversee compliance across housing and estate assets, including building safety and regulatory standards, while supporting the implementation of new legislation, policies and service improvements. The role will also contribute to Orwell's sustainability and environmental agenda, ensuring services remain aligned with the Regulator of Social Housing Consumer Standards and wider organisational values.
About You
We are looking for a strategic and collaborative leader with:
- Strong experience within repairs, maintenance or asset management
- Technical knowledge of building safety, compliance and housing regulations
- Proven leadership experience managing and developing high-performing teams
- Experience managing significant budgets and delivering value for money
- Excellent stakeholder engagement and communication skills
- A resilient, customer-focused and values-driven approach
- A Level 5 qualification aligned to conduct and competence in social housing, or willingness to achieve this within the first 12 months
- Previous experience within social housing is desirable.
Why Join Orwell?
Orwell is a values-driven organisation committed to delivering excellent customer outcomes and creating inclusive, thriving communities. Alongside a supportive culture, employees benefit from:
- 25 days annual leave plus bank holidays
- Car allowance (subject to eligibility)
- Ongoing learning and development through the Orwell Academy
- Wellbeing programme and cashback health plan
- Reward and recognition initiatives
- Access to Blue Light Card discounts
- Company mobile phone
Additional Information
Closing Date: 5th June
First Interviews: Week commencing 15th June
Second Interviews: To be confirmed
Please note that a full UK driving licence is essential for this role. Orwell Housing Association does not provide visa sponsorship. Applicants must have the right to work in the UK.
For a confidential discussion or to find out more, please contact STSM1_UKTJ.
Head of Repairs & Estates in Ipswich employer: Goodman Masson
Orwell Housing Association is an exceptional employer that prioritises the well-being and professional growth of its employees. With a strong commitment to delivering high-quality services, the organisation fosters a supportive and inclusive work culture, offering generous benefits such as 25 days of annual leave, a car allowance, and access to ongoing learning through the Orwell Academy. Located in Ipswich, this role provides a unique opportunity to make a meaningful impact in the community while enjoying a balanced hybrid work environment.
StudySmarter Expert Advice🤫
We think this is how you could land Head of Repairs & Estates in Ipswich
✨Tip Number 1
Network like a pro! Reach out to your connections in the housing sector and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a role that’s perfect for you.
✨Tip Number 2
Prepare for those interviews! Research Orwell Housing Association and understand their values and mission. Tailor your responses to show how your experience aligns with their goals, especially around customer service and community building.
✨Tip Number 3
Showcase your leadership skills! Be ready to discuss specific examples of how you've led teams to success in repairs and maintenance. Highlight your ability to drive service excellence and compliance – that’s what they’re looking for!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team at Orwell and contributing to their mission.
We think you need these skills to ace Head of Repairs & Estates in Ipswich
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in repairs, maintenance, and asset management. We want to see how your skills align with the role of Head of Repairs & Estates, so don’t hold back on showcasing your relevant achievements!
Showcase Your Leadership Skills:As a strategic leader, it’s crucial to demonstrate your ability to manage and develop high-performing teams. Share specific examples of how you've led teams to success in previous roles, and how you’ve driven service excellence and compliance.
Highlight Your Technical Knowledge:Don’t forget to mention your technical knowledge of building safety and housing regulations. We’re looking for someone who understands the ins and outs of compliance, so make sure to include any relevant qualifications or experiences that showcase your expertise.
Apply Through Our Website:We encourage you to apply directly through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status!
How to prepare for a job interview at Goodman Masson
✨Know Your Stuff
Make sure you brush up on your knowledge of repairs, maintenance, and housing regulations. Familiarise yourself with the latest compliance standards and any recent legislation changes that could impact the role. This will show that you're not just a candidate, but a knowledgeable leader ready to take charge.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in the past. Think about specific challenges you faced and how you motivated your team to overcome them. Highlighting your experience in managing budgets and delivering value for money will also be key to impressing the interviewers.
✨Engage with Stakeholders
Demonstrate your excellent communication skills by discussing how you've engaged with various stakeholders in previous roles. Be ready to share strategies you've used to build relationships and ensure customer satisfaction. This is crucial for a role that focuses on delivering a customer-first service.
✨Align with Their Values
Research Orwell Housing Association's values and mission. During the interview, express how your personal values align with theirs, especially regarding community building and sustainability. Showing that you're not just looking for a job, but a place where you can contribute to their goals, will set you apart from other candidates.
