At a Glance
- Tasks: Manage a portfolio of 310 properties and ensure excellent housing services.
- Company: Join a busy housing team in Reading with a focus on community.
- Benefits: Competitive daily rate, immediate start, and valuable experience.
- Other info: Opportunity for growth in a dynamic environment with regular travel.
- Why this job: Make a real difference in residents' lives while developing your skills.
- Qualifications: Experience in housing management and strong communication skills required.
The predicted salary is between 35000 - 40000 £ per year.
We are currently recruiting for an experienced Housing Officer to join a busy housing team on an initial 3-month temporary contract with an immediate start. You will be responsible for managing a patch of approximately 310 properties, providing a high-quality housing management service while building positive relationships with residents and ensuring tenancy obligations are met.
Key Responsibilities:
- Manage a portfolio of approximately 310 residential properties
- Handle rent arrears and support income recovery
- Investigate and manage Anti-Social Behaviour (ASB) cases
- Conduct new tenancy sign-ups and ensure tenants understand their tenancy agreements
- Carry out general tenancy management duties, including estate inspections and resident visits
- Work closely with internal departments and external agencies to resolve tenancy-related issues
- Deliver an excellent customer-focused housing management service
Requirements:
- Previous experience working as a Housing Officer or in a similar housing management role
- Proven experience managing rent arrears, ASB cases, and tenancy sign-ups
- Strong communication, organisation, and case management skills
- Full UK driving licence and access to a vehicle, or the ability to travel regularly across Reading, Slough, and London
We think you need these skills to ace Housing Officer (3 months)
Communication Skills
Problem-Solving Skills
Attention to Detail
Adaptability
Time Management
Teamwork
Customer Service
