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For Companies At a Glance
- Tasks: Lead the Home Ownership function and ensure a seamless customer experience.
- Company: Join a social housing organisation making a difference in Norfolk.
- Benefits: Competitive daily pay, hybrid working, and a chance to lead impactful projects.
- Other info: Opportunity for growth in a supportive environment with a customer-first mindset.
- Why this job: Make a real impact in home ownership while developing your leadership skills.
- Qualifications: Experience in home ownership management and strong leadership capabilities.
Goodman Masson are currently working with a social housing organisation in Norfolk to recruit for an interim Home Ownership Manager.
Pay: £250 - £315 a day INSIDE IR35
The Opportunity
In this pivotal role, you will lead the Home Ownership function, ensuring the delivery of a compliant, efficient, and customer-focused service. You will oversee a wide range of homeownership activities while driving continuous improvement and ensuring customers receive a seamless experience at every stage. This is a fantastic opportunity to combine leadership, technical expertise, and customer focus in a role where you can truly make an impact.
What You Will Be Doing
- Managing shared ownership and shared equity transactions, including resales, assignments, and staircasing
- Overseeing Right to Buy and Right to Acquire applications
- Leading on remortgaging, redemptions, and sales progression
- Supporting asset disposals, land transactions, and commercial property sales
- Ensuring compliance with all regulatory and legislative requirements
- Acting as the subject matter expert for homeowners and leaseholders
- Driving excellent customer service across all touchpoints
- Maintaining oversight of conveyancing processes and ensuring audit compliance
- Collaborating with brokers, lenders, and legal professionals
- Identifying opportunities to improve processes, maximise value, and enhance service delivery
About You
We are looking for someone who brings both expertise and leadership capability. You will ideally have:
- Strong experience managing within a Home Ownership or similar environment
- In-depth knowledge of the end-to-end sales process and relevant legislation (including RTB/RTA)
- Experience working in a regulated sector
- A proven ability to lead, motivate, and develop a team
- Excellent stakeholder management skills, with experience working alongside brokers, lenders, and solicitors
- A customer-first mindset with a passion for delivering high-quality services
- Strong organisational skills and the ability to manage competing priorities
- Confidence in decision-making, negotiation, and problem-solving
Additional Information
- Hybrid working arrangement
- Full UK driving licence and access to a vehicle required
- Basic DBS check required
If this role is of interest, please email over your CV to
Home Ownership Manager employer: Goodman Masson
Contact Detail:
Goodman Masson Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Home Ownership Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the housing sector and let them know you're on the lookout for opportunities. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Tailor your answers to show how your experience aligns with their mission, especially in delivering customer-focused services in home ownership.
✨Tip Number 3
Practice your pitch! Be ready to explain your experience with shared ownership and compliance in a clear and concise way. This will help you stand out as a knowledgeable candidate during interviews.
✨Tip Number 4
Don't forget to apply through our website! We make it easy for you to find roles that match your skills and interests, so take advantage of it and get your application in!
We think you need these skills to ace Home Ownership Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience that match the Home Ownership Manager role. Highlight your leadership capabilities and any relevant experience in managing home ownership functions to grab our attention!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of how you've driven customer-focused services and improved processes in your previous roles.
Showcase Your Knowledge: We love candidates who know their stuff! Make sure to mention your understanding of the end-to-end sales process, RTB/RTA legislation, and any experience in regulated sectors. This will show us you’re ready to hit the ground running.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you don’t miss out on any important updates about the role. We can’t wait to hear from you!
How to prepare for a job interview at Goodman Masson
✨Know Your Stuff
Make sure you brush up on your knowledge of home ownership processes, especially around shared ownership and Right to Buy. Familiarise yourself with the relevant legislation and be ready to discuss how you've applied this in previous roles.
✨Showcase Your Leadership Skills
Prepare examples that highlight your leadership experience. Think about times when you've motivated a team or improved service delivery. Be ready to explain your approach to managing competing priorities and how you ensure a customer-first mindset.
✨Engage with Stakeholders
Since you'll be collaborating with brokers, lenders, and legal professionals, think of specific instances where you've successfully managed stakeholder relationships. Be prepared to discuss how you handle negotiations and problem-solving in these contexts.
✨Demonstrate Continuous Improvement
Employers love candidates who can identify opportunities for improvement. Come prepared with ideas on how to enhance processes within home ownership services. Show them you're proactive and always looking for ways to maximise value and improve customer experiences.