Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead operations across multiple sites, ensuring top-notch service and performance.
- Company: Dynamic multi-site business focused on customer satisfaction and growth.
- Benefits: Competitive salary, car allowance, bonus, and opportunities for strategic influence.
- Other info: Join a senior leadership team with a focus on data-driven decision making.
- Why this job: Shape the future of operations while driving excellence and growth.
- Qualifications: Proven experience in leading large operations and improving service quality.
The predicted salary is between 80000 - 100000 £ per year.
An opportunity has arisen for an experienced Operations Director to join the senior leadership team of a growing, multi-site business operating within a customer-centric, regulated environment. This is a high-impact role with full accountability for operational performance across a national portfolio, leading a workforce of 300 colleagues. The position offers significant scope to influence strategy, shape culture, and drive both operational excellence and sustainable growth.
This role is suited to a senior leader who is equally comfortable setting strategic direction and driving execution on the ground. You will take ownership of:
- Operational excellence across a dispersed portfolio, ensuring consistent, high-quality service delivery and a strong customer experience
- Financial performance, including oversight of complex budgets and cost control, balancing efficiency with a clear focus on value
- Develop a high-performing, engaged senior team and embedding accountability across the organisation
- Supporting the successful launch of new sites and contributing to broader strategic initiatives
There is a strong emphasis on using data, insight, and performance metrics to continuously improve service delivery, alongside maintaining robust governance and compliance standards.
We are interested in speaking with senior leaders who can demonstrate:
- A proven track record of leading large, multi-site operations
- Experience delivering measurable improvements in service quality and operational performance
Director of Operations in Hampshire employer: Goodman Masson
Contact Detail:
Goodman Masson Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Director of Operations in Hampshire
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the lookout for a Director of Operations role. You never know who might have the inside scoop on an opportunity that’s not even advertised yet.
✨Tip Number 2
Prepare for interviews by researching the company’s operations and culture. Tailor your examples to show how your experience aligns with their needs, especially around operational excellence and customer-centric strategies. We want to see you shine!
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, drop a quick thank-you email to express your appreciation and reiterate your enthusiasm for the role. It keeps you fresh in their minds and shows your professionalism.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities waiting for talented leaders like you. Plus, it’s a great way to ensure your application gets the attention it deserves. Let’s get you that dream job!
We think you need these skills to ace Director of Operations in Hampshire
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Operations Director role. Highlight your leadership experience, especially in multi-site operations, and any achievements in driving operational excellence.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're the perfect fit for this role. Share specific examples of how you've influenced strategy and improved service delivery in previous positions.
Showcase Your Data Skills: Since we value data-driven decision-making, be sure to mention any experience you have with performance metrics and governance. This will show us that you can leverage insights to enhance operational performance.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process!
How to prepare for a job interview at Goodman Masson
✨Know Your Numbers
As a Director of Operations, you'll need to be comfortable with financial performance and complex budgets. Brush up on key metrics related to operational excellence and be ready to discuss how you've used data to drive improvements in your previous roles.
✨Showcase Your Leadership Style
This role requires leading a large team, so be prepared to share examples of how you've developed high-performing teams in the past. Think about specific strategies you've implemented to engage and empower your colleagues, and how you’ve embedded accountability within your teams.
✨Demonstrate Strategic Thinking
You’ll need to balance strategic direction with execution. Prepare to discuss how you've successfully launched new sites or initiatives, and how you align operational goals with broader business objectives. Highlight any experience you have in shaping company culture as well.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills in real-world scenarios. Think of challenges you've faced in multi-site operations and how you overcame them. Be ready to explain your thought process and the impact of your decisions on service delivery and customer experience.