At a Glance
- Tasks: Be the first point of contact for customers and provide essential administrative support.
- Company: Join Together Housing, a leading non-profit housing association in the North of England.
- Benefits: Competitive salary, generous holiday allowance, and a supportive work environment.
- Other info: Flexible part-time hours with opportunities for career growth.
- Why this job: Make a real impact in your community while developing valuable skills.
- Qualifications: Experience with customers, strong organisational skills, and proficiency in Microsoft Office.
The predicted salary is between 26276 - 26276 £ per year.
We have an incredible opportunity to join us as a Supported Housing Administrator on a part-time basis and it's not one to miss! This is a fantastic opportunity for someone who is organised, customer-focused and thrives in a varied administrative role where no two days are the same.
Together Housing: We are one of the largest housing associations in the North of England, managing over 38,000 homes across the North of England. We are a non-profit organisation, meaning any money we make is invested back into the company for the benefit of our residents and local communities. As an organisation we are committed to having a Diverse and Inclusive workforce. We would therefore welcome applications from candidates with any of the nine protected characteristics. We are also proud to be a Disability Confident employer.
Requirements
- Be the first point of contact for customers, residents and partner agencies
- Provide administrative support to the Supported Housing and Telecare teams
- Respond to enquiries, resolve routine issues and support customer communications
- Coordinate appointments, meetings and correspondence
- Maintain accurate records and update housing management systems
- Support with invoices, rent statements, service charge enquiries and ordering processes
- Assist in collating data for reporting, monitoring and performance purposes
- Support compliance processes including health & safety documentation (e.g. gas, electric and fire safety records)
- Manage key documentation such as tenancy agreements, contracts and reports
- Work closely with internal teams, managing agents and external partners
We're looking for someone who has...
- Experience working with customers or the general public
- Confidence using Microsoft Office (Word, Excel, Outlook)
- Strong organisational and administrative skills
- Ability to manage multiple tasks and prioritise effectively
- A professional, customer-focused approach
- Flexibility and ability to respond to changing demands
This is an opportunity to join a supportive team where your work plays a key role in delivering high-quality services to our residents and communities. If you're looking for a role where you can make a real impact behind the scenes, we'd love to hear from you.
Benefits
- Starting salary of £26,276 per annum (The full-time equivalent actual salary will be pro-rated for 18.5 hours per week.)
- 27 days holiday (rising to 32 over 5 years' service) + bank holidays
- Office base will be either our Bullgreen House office or our Wakefield office
- 18.5hrs on average, 2 week rota - week 1: Monday and Tuesday, and week 2: Monday, Tuesday and Wednesday
To explore the full range of our award-winning benefits, please click on the link and ensure that you review all that we have to offer.
THG reserves the right to close this vacancy early if sufficient numbers of applicants are received. Therefore, please apply without delay! Please ensure you fully answer the questions on the application form.
Due to the nature of the role involving work with vulnerable members of society, this post is subject to a Basic Criminal Disclosure, which will be carried out when a conditional offer is made.
Supported Housing Administrator - Part time in Halifax employer: Goodman Masson
Contact Detail:
Goodman Masson Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supported Housing Administrator - Part time in Halifax
✨Tip Number 1
Get to know the company! Research Together Housing and understand their mission and values. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for landing the Supported Housing Administrator role. Personal connections can make a big difference!
✨Tip Number 3
Prepare for the interview by practising common questions related to customer service and administrative tasks. Think of examples from your past experiences that highlight your organisational skills and ability to handle multiple tasks.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining our team at Together Housing. Good luck!
We think you need these skills to ace Supported Housing Administrator - Part time in Halifax
Some tips for your application 🫡
Be Yourself: When filling out your application, let your personality shine through! We want to get to know the real you, so don’t be afraid to share your experiences and what makes you unique.
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role. Mention specific examples that showcase your organisational and customer-focused abilities.
Follow Instructions: Pay close attention to the application form and ensure you answer all questions fully. We’re looking for detail-oriented candidates, so this is your chance to show us you can follow instructions!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently, plus you’ll find all the info you need about the role there!
How to prepare for a job interview at Goodman Masson
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Supported Housing Administrator. Familiarise yourself with the key tasks mentioned in the job description, like providing administrative support and managing customer communications. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your Organisational Skills
Since this role requires strong organisational abilities, prepare examples from your past experiences where you've successfully managed multiple tasks or prioritised effectively. Be ready to discuss how you keep track of appointments, maintain records, and handle various administrative duties.
✨Emphasise Customer Focus
As the first point of contact for customers and residents, it's crucial to highlight your customer service skills. Think of specific instances where you've resolved issues or provided excellent support. This will show that you can handle the demands of the role while maintaining a professional approach.
✨Be Ready for Compliance Questions
Given the importance of compliance in this position, brush up on relevant health and safety documentation processes. Prepare to discuss how you would manage key documents like tenancy agreements and safety records. This will demonstrate your understanding of the role's requirements and your commitment to maintaining high standards.