Administrator - Part time in Halifax

We have an incredible opportunity to join us as a Supported Housing Administrator on a part-time basis and it's not one to miss! This is a fantastic opportunity for someone who is organised, customer-focused and thrives in a varied administrative role where no two days are the same.

Together Housing Group: We are one of the largest housing associations in the North of England, managing over 38,000 homes across the North of England. We are a non-profit organisation, meaning any money we make is invested back into the company for the benefit of our residents and local communities.

Diversity & Inclusion: As an organisation we are committed to having a Diverse and Inclusive workforce. We would therefore welcome applications from candidates with any of the nine protected characteristics. We are also proud to be a Disability Confident employer.

18.5hrs on average, 2 week rota - week 1: Monday and Tuesday, and week 2: Monday, Tuesday and Wednesday.

Requirements

• Be the first point of contact for customers, residents and partner agencies.
• Provide administrative support to the Supported Housing and Telecare teams.
• Respond to enquiries, resolve routine issues and support customer communications.
• Coordinate appointments, meetings and correspondence.
• Maintain accurate records and update housing management systems.
• Support with invoices, rent statements, service charge enquiries and ordering processes.
• Assist in collating data for reporting, monitoring and performance purposes.
• Support compliance processes including health & safety documentation (e.g. gas, electric and fire safety records).
• Manage key documentation such as tenancy agreements, contracts and reports.
• Work closely with internal teams, managing agents and external partners.

We're looking for someone who has...

• Experience working with customers or the general public.
• Confidence using Microsoft Office (Word, Excel, Outlook).
• Strong organisational and administrative skills.
• The ability to manage multiple tasks and prioritise effectively.
• A professional, customer-focused approach.
• Flexibility and the ability to respond to changing demands.

This is an opportunity to join a supportive team where your work plays a key role in delivering high-quality services to our residents and communities. If you're looking for a role where you can make a real impact behind the scenes, we'd love to hear from you.

Benefits

• Starting salary of £26,276 per annum (The full-time equivalent actual salary will be pro-rated for 18.5 hours per week).
• 27 days holiday (rising to 32 over 5 years' service) + bank holidays.
• Office base will be either our Bullgreen House office or our Wakefield office.

THG reserves the right to close this vacancy early if sufficient numbers of applicants are received. Therefore, please apply without delay! Please ensure you fully answer the questions on the application form.

Due to the nature of the role involving work with vulnerable members of society, this post is subject to a Basic Criminal Disclosure, which will be carried out when a conditional offer is made.