At a Glance
- Tasks: Ensure high-quality temporary accommodation meets standards and regulations.
- Company: Dynamic local authority in London focused on community services.
- Benefits: Permanent role with strong development opportunities in a fast-paced environment.
- Other info: Collaborative work culture with opportunities for data analysis and service improvement.
- Why this job: Make a real difference in people's lives through effective compliance and service delivery.
- Qualifications: Experience in contract management and housing services, with strong communication skills.
The predicted salary is between 35000 - 45000 € per year.
An exciting opportunity has arisen for a Contract and Compliance Officer to support the delivery of high-quality temporary accommodation services for a London-based local authority. This role plays a vital part in ensuring that accommodation provided through third-party contracts meets required standards, regulatory obligations, and the needs of residents. This is a permanent position offering strong opportunities for development within a dynamic and fast-paced environment.
Key duties:
- Manage a portfolio of accommodation providers, ensuring compliance with contractual standards and service expectations.
- Carry out pre- and post-inspections of properties, producing detailed reports and ensuring required works are completed.
- Procure and assess temporary accommodation offers in line with agreed procedures and frameworks.
- Validate health and safety documentation including gas, electrical, EPC, fire risk, and legionella certifications.
- Investigate property-related complaints, including damp and mould, and ensure timely resolution with providers.
- Maintain accurate records using housing management systems and produce performance and compliance reports.
- Support responses to enquiries and complaints from stakeholders, ensuring deadlines and quality standards are met.
- Monitor contractor and provider performance, driving service improvements where required.
- Work collaboratively with internal teams and external partners to ensure effective service delivery.
- Contribute to data analysis, reporting, and service improvement initiatives.
Client Requirements:
- Proven experience in contract management, compliance, or housing/property services.
- Strong understanding of housing legislation, health and safety requirements, and property standards.
- Experience conducting property inspections and producing detailed reports.
- Ability to manage relationships with contractors, agents, and stakeholders effectively.
- Skilled in analysing data and producing reports for a range of audiences.
- Excellent communication skills, with the ability to handle sensitive situations professionally.
- Strong organisational skills with the ability to manage competing priorities and meet deadlines.
- Proficient in Microsoft Office and housing or compliance management systems.
Contracts & Compliance Officer/Inspector employer: Goodman Masson
As a Contracts & Compliance Officer with our London-based local authority, you will thrive in a supportive and dynamic work environment that prioritises employee development and growth. We offer a collaborative culture where your contributions directly impact the quality of temporary accommodation services for residents, alongside competitive benefits and opportunities to enhance your skills in a meaningful role.
StudySmarter Expert Advice🤫
We think this is how you could land Contracts & Compliance Officer/Inspector
✨Tip Number 1
Network like a pro! Reach out to your connections in the housing and compliance sectors. Attend industry events or webinars to meet potential employers and learn about job openings that might not be advertised.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Be ready to discuss how your experience aligns with their needs, especially around contract management and compliance. Show them you’re the perfect fit!
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, send a quick thank-you email to express your appreciation and reiterate your interest in the role. It keeps you on their radar and shows your enthusiasm.
✨Tip Number 4
Apply through our website for the best chance at landing that Contracts & Compliance Officer role. We’ve got all the resources you need to make your application stand out, so don’t miss out!
We think you need these skills to ace Contracts & Compliance Officer/Inspector
Some tips for your application 🫡
Read the Job Description Thoroughly:Before you start your application, make sure to read through the job description carefully. This will help you understand what we're looking for and tailor your application to highlight your relevant experience and skills.
Showcase Your Experience:When writing your application, be sure to emphasise your experience in contract management and compliance. Use specific examples from your past roles that demonstrate your ability to manage relationships and ensure compliance with standards.
Be Detail-Oriented:Since this role involves producing detailed reports and managing compliance, it's important to showcase your attention to detail. Make sure your application is well-structured, free of errors, and clearly communicates your qualifications.
Apply Through Our Website:We encourage you to apply directly through our website. This ensures your application gets to us quickly and allows you to easily track your application status. Plus, it’s super straightforward!
How to prepare for a job interview at Goodman Masson
✨Know Your Legislation
Make sure you brush up on housing legislation and health and safety requirements before the interview. Being able to discuss relevant laws and regulations confidently will show that you’re serious about the role and understand the compliance landscape.
✨Showcase Your Inspection Skills
Prepare to talk about your experience with property inspections. Bring examples of detailed reports you've produced and be ready to discuss how you handled any issues that arose during inspections. This will demonstrate your practical knowledge and problem-solving abilities.
✨Demonstrate Relationship Management
Think of specific instances where you successfully managed relationships with contractors or stakeholders. Be prepared to share how you resolved conflicts or improved service delivery, as this is crucial for the role.
✨Data Analysis is Key
Since the role involves data analysis and reporting, come equipped with examples of how you've used data to drive improvements in previous roles. Highlight your proficiency in Microsoft Office and any compliance management systems you’ve worked with to reinforce your technical skills.
