Client Relationship Manager
Client Relationship Manager

Client Relationship Manager

Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Build and manage client relationships while driving revenue growth in banking and capital markets.
  • Company: Join G MASS Consulting, part of the innovative Good Together Group.
  • Benefits: Competitive salary, performance bonuses, and clear career progression opportunities.
  • Why this job: Make a massive personal impact in a fast-growing consultancy with top-tier clients.
  • Qualifications: Experience in consulting or sales within financial services and strong relationship-building skills.
  • Other info: Collaborative culture focused on innovation and client success.

The predicted salary is between 36000 - 60000 £ per year.

Are you successful in selling professional services, consulting, and/or resource augmentation into financial institutions? Do you have deep, practical knowledge of the banking and capital markets client landscape? Are you looking for a genuinely career-defining opportunity within a unique, innovative, and rapidly scaling business? This could be the opportunity for you!

About G MASS Consulting: G MASS Consulting is part of the Good Together Group, a group of specialist brands focused on delivering high-impact consulting, advisory and talent solutions. We are seeking a Client Partner (Sales & Relationship Management) to join our London office, focusing on our Banking & Capital Markets clients. This is a client-facing role that combines strategic relationship management with commercial growth responsibilities. The successful candidate will act as a trusted advisor to clients while also driving revenue by identifying, developing, and closing new opportunities.

G MASS Consulting is a specialist resource augmentation consultancy focused on Financial Services. We partner with clients across banking, capital markets, investment management, and the London insurance market, helping them achieve success by providing expert consultants, industry knowledge, and innovative solutions.

Key Responsibilities:

  • Relationship Management & Account Growth: Build, manage, and deepen relationships with G MASS key clients and high-potential prospects. Act as a trusted advisor to senior stakeholders, demonstrating credibility and insight. Ensure governance and oversight of consultants and service delivery on client engagements, relevant to your key accounts, maintaining satisfaction and service quality. Map client accounts, thoroughly understanding their strategy, organisation structure, performance, culture & way of working. Provide industry insight by staying abreast of trends, regulatory change, and market challenges; becoming the in-house thought leader for your accounts & sector. Bring value to every client interaction by asking the right questions, uncovering challenges, and offering solutions tailored to client needs.
  • Business Development & Sales: Identify and qualify new opportunities within existing accounts and targeted prospects. Drive account growth by aligning G MASS and ace consulting, advisory and resource augmentation services with client objectives. Prospect into new functional areas, navigating client organisations to establish new relationships. Develop account growth plans to deliver account and sector financial targets. Collaborate with resourcing, business management, and technology teams to progress and close opportunities, owning these from start to finish. Maintain and grow a healthy sales pipeline, ensuring balance between short-term wins and long-term strategic growth. Lead the creation of Statements of Work (SoWs), proposals, and scoped service offerings. Use Monday.com CRM to track opportunities, maintain accurate pipeline data, and create transparency across the business. Work with marketing, lead generation and partners to generate leads, campaigns, and opportunities. Ensure financial targets (revenue and gross profit) are met, while prioritising long-term relationship value. Understand utilisation, delivery economics, and margins associated with consulting and resource deployment.

Skills & Experience:

  • Experience / background in consulting firms, specialist resourcing providers, services-led tech or data vendors, managed service providers, and firms selling into Operations, Risk, Compliance, Finance, or Technology functions within banks / capital market organisations.
  • Experience running SoWs, proposals, scoping work, and shaping service offerings (not financial products).
  • Strong relationship-building skills with the ability to influence senior decision-makers.
  • Track record of identifying opportunities and achieving sales growth in a services-led environment.
  • Ability to combine consultative selling with commercial drive.
  • Strong account planning, organisational mapping, and stakeholder management skills.
  • Comfortable engaging across multiple buying personas and functional areas.
  • Excellent communication and presentation skills.
  • Proficiency in CRM tools (experience with Monday.com a plus).
  • Motivated to build your personal brand in sector and operate as a trusted advisor.

What We Offer:

  • The chance to join a fast-growing consultancy that is rethinking the way consulting is done; leaner & efficient, and more client-focused.
  • A stellar portfolio of top-tier clients across banking, capital markets, investment management, and insurance.
  • The opportunity to make a massive personal impact; you’ll never be a cog in a big machine here. Your ideas and contribution will directly shape our growth and success.
  • A highly collaborative culture where the team genuinely gels and supports one another.
  • A modern, entrepreneurial environment where you can blend consultative relationship management with commercial growth.
  • A competitive base salary plus performance-based bonus, with clear progression opportunities.
  • We work best together; this role is 5 days a week in our London office, where collaboration and client focus come first.

Client Relationship Manager employer: Goodman Masson

G MASS Consulting is an exceptional employer, offering a dynamic and collaborative work environment in the heart of London. With a focus on innovative consulting solutions for the banking and capital markets sectors, employees are empowered to make a significant impact while enjoying competitive salaries and performance-based bonuses. The company prioritises personal growth and development, ensuring that every team member can thrive as a trusted advisor and contribute to the firm's success.
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Contact Detail:

Goodman Masson Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Client Relationship Manager

✨Tip Number 1

Network like a pro! Get out there and connect with people in the banking and capital markets space. Attend industry events, join relevant online forums, and don’t be shy about reaching out on LinkedIn. The more connections you make, the better your chances of landing that Client Relationship Manager role.

✨Tip Number 2

Show off your expertise! When you’re chatting with potential employers or networking contacts, share insights about current trends and challenges in the financial services sector. This will position you as a knowledgeable candidate who can add real value to their team.

✨Tip Number 3

Tailor your pitch! When you get the chance to speak with hiring managers, make sure to highlight your experience in relationship management and sales growth. Use specific examples from your past roles to demonstrate how you’ve successfully driven revenue and built strong client relationships.

✨Tip Number 4

Don’t forget to apply through our website! We love seeing candidates who are genuinely interested in joining us at G MASS Consulting. Make sure your application reflects your passion for the role and the unique skills you bring to the table.

We think you need these skills to ace Client Relationship Manager

Relationship Management
Account Growth
Consultative Selling
Business Development
Sales Pipeline Management
Stakeholder Management
Communication Skills
Presentation Skills
CRM Proficiency
Industry Knowledge in Banking and Capital Markets
Strategic Thinking
Problem-Solving Skills
Influencing Skills
Organisational Mapping

Some tips for your application 🫡

Tailor Your Application: Make sure to customise your CV and cover letter for the Client Relationship Manager role. Highlight your experience in selling professional services and your knowledge of the banking and capital markets landscape. We want to see how you can bring value to our team!

Showcase Your Relationship Skills: In your application, emphasise your relationship-building skills and any examples of how you've influenced senior decision-makers. We’re looking for someone who can act as a trusted advisor, so let us know how you’ve done this in the past!

Demonstrate Your Business Development Acumen: Share specific examples of how you've identified and qualified new opportunities in previous roles. We love candidates who can drive account growth, so make sure to highlight your successes in this area!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, we love seeing applications come through our own channels!

How to prepare for a job interview at Goodman Masson

✨Know Your Client Landscape

Before the interview, dive deep into the banking and capital markets sector. Familiarise yourself with current trends, regulatory changes, and key players. This knowledge will help you demonstrate your expertise and show that you're genuinely interested in the role.

✨Showcase Your Relationship Management Skills

Prepare examples of how you've successfully built and maintained client relationships in the past. Highlight specific instances where your consultative approach led to significant outcomes. This will illustrate your ability to act as a trusted advisor.

✨Be Ready to Discuss Business Development

Think about how you've identified and qualified new opportunities in previous roles. Be prepared to discuss your strategies for driving account growth and how you align services with client objectives. This will showcase your commercial acumen.

✨Familiarise Yourself with CRM Tools

Since experience with Monday.com is a plus, if you have used similar CRM tools, be ready to discuss your proficiency. Talk about how you've tracked opportunities and maintained pipeline data in the past, as this will demonstrate your organisational skills.

Client Relationship Manager
Goodman Masson
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