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- Tasks: Support estate services by coordinating maintenance, managing waste issues, and handling resident queries.
- Company: Join a dynamic team focused on creating clean and safe living environments.
- Benefits: Competitive pay, flexible hours, and opportunities for personal growth.
- Why this job: Make a real difference in residents' lives while developing valuable administrative skills.
- Qualifications: Strong communication skills and a passion for community service.
- Other info: Fast-paced environment with plenty of room for career advancement.
The predicted salary is between 30000 - 42000 £ per year.
An exciting opportunity has arisen for an Estate Services Administrator, playing a key role in supporting the effective delivery of estate services across a busy housing portfolio. This role is central to ensuring high standards in grounds maintenance, caretaking, waste management and resident engagement, while providing vital administrative and operational support to contract management teams. You’ll be part of a service-driven environment focused on maintaining clean, safe and well-managed estates for residents.
Key duties:
- Support the coordination, monitoring and day-to-day administration of grounds maintenance and caretaking contracts
- Maintain accurate records of service delivery, site visits, inspections and contractor performance
- Assist with managing fly-tipping and waste-related issues, liaising with contractors and local services to ensure timely resolution
- Handle resident complaints and queries in a professional, empathetic and resident-focused manner
- Provide clear communication and regular updates to residents regarding estate services and works
- Coordinate contractor access to estates and blocks, resolving access issues to prevent service delays
- Carry out estate inspections and quality audits to assess cleanliness, grounds maintenance standards and caretaking performance
- Record findings, escalate issues and follow up with contractors to ensure corrective actions are completed
- Support ad hoc estate tasks
Estates Services Admin in Bexleyheath employer: Goodman Masson
Contact Detail:
Goodman Masson Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Estates Services Admin in Bexleyheath
✨Tip Number 1
Network like a pro! Reach out to people in the housing and estate management sectors. Attend local events or join online forums where you can connect with industry professionals. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the company and its estate services. Understand their values and how they engage with residents. This will help you tailor your responses and show that you're genuinely interested in making a positive impact.
✨Tip Number 3
Practice your communication skills! Since you'll be handling resident complaints and queries, being clear and empathetic is key. Role-play common scenarios with a friend to build your confidence and ensure you can handle any situation professionally.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it’s super easy to keep track of your applications and updates all in one place.
We think you need these skills to ace Estates Services Admin in Bexleyheath
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in estate services or administration. We want to see how your skills match the key duties listed in the job description, so don’t hold back on showcasing your strengths!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about maintaining clean and safe estates. We love seeing genuine enthusiasm, so let us know what drives you to apply for this role.
Showcase Your Communication Skills: Since you'll be handling resident complaints and queries, it's crucial to demonstrate your communication skills. We recommend including examples of how you've effectively resolved issues in the past, showing us your empathetic approach.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother application process. It helps us keep everything organised and ensures your application gets the attention it deserves!
How to prepare for a job interview at Goodman Masson
✨Know Your Estate Services
Familiarise yourself with the key duties of the Estates Services Administrator role. Understand the importance of grounds maintenance, waste management, and resident engagement. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Prepare for Scenario Questions
Think about potential scenarios you might face in this role, such as handling resident complaints or managing contractor access issues. Prepare specific examples from your past experiences that showcase your problem-solving skills and ability to communicate effectively.
✨Showcase Your Organisational Skills
Since this role involves a lot of administration and coordination, be ready to discuss how you stay organised. Share tools or methods you use to keep track of tasks, manage records, and ensure timely communication with residents and contractors.
✨Emphasise Teamwork and Communication
Highlight your ability to work collaboratively in a service-driven environment. Be prepared to discuss how you’ve successfully communicated with team members, contractors, and residents in the past, ensuring everyone is on the same page and issues are resolved promptly.
