At a Glance
- Tasks: Support estate services, ensuring clean and safe residential areas while delivering top-notch customer service.
- Company: Join a dynamic team focused on enhancing community living in Barking.
- Benefits: Competitive pay, hybrid working, and the potential for a permanent role.
- Other info: Enjoy a mix of office work and on-site management in a supportive environment.
- Why this job: Make a real difference in residents' lives while developing your skills in a varied role.
- Qualifications: Strong organisational skills and a passion for customer service; experience in housing is a plus.
The predicted salary is between 22 - 22 £ per hour.
Temporary Contract – 6 Months + (potential for temp-to-perm)
Hybrid Working, Barking
Monday–Friday, 8am–5pm (40 hours per week)
£18–£22 per hour Umbrella (dependent on experience)
We are seeking a proactive and customer-focused Estate Services Officer to support the delivery of estate services across a portfolio of residential estates. Working closely with the Grounds Maintenance & Caretaking Contracts Manager, you will help ensure estates are clean, safe, and well-maintained while delivering excellent customer service to residents.
Key Responsibilities- Support the management of grounds maintenance, caretaking, and waste contracts.
- Carry out estate and block inspections, identifying and reporting issues.
- Monitor contractor performance and ensure service standards are maintained.
- Manage fly-tipping and waste-related issues, coordinating timely resolutions.
- Respond to resident enquiries and complaints in a professional and empathetic manner.
- Maintain accurate records, reports, and administrative systems.
- Raise purchase orders and liaise with contractors as required.
- Strong organisational and administrative skills.
- Excellent communication and customer service skills.
- Able to manage competing priorities in a busy environment.
- Experience in housing, estate services, facilities management, or a similar environment is desirable.
- Proficient in Microsoft Office.
This is an excellent opportunity for someone who enjoys a varied role, combining office-based administration with on-site estate management, and is passionate about delivering high-quality services to residents.
Apply now to be considered.
Estates Services Officer in Barking employer: Goodman Masson
Join a dynamic team as an Estates Services Officer in Barking, where we prioritise a supportive work culture and employee development. Enjoy the benefits of hybrid working, competitive pay, and the opportunity to make a real impact on the community by ensuring our residential estates are clean, safe, and well-maintained. We value proactive individuals who are committed to delivering exceptional customer service and offer a pathway for growth within our organisation.
