Interim Lettings Officer
Location: Hertfordshire
Rate: £24-£28 per hour Umbrella
Contract: Until the end of March 2027
An opportunity has arisen for an experienced Lettings Officer to join a social housing provider in Hertfordshire on an interim basis.
The role will support the end-to-end voids and lettings process, ensuring properties are let efficiently, compliantly and within agreed turnaround targets.
Key Responsibilities:
- Coordinate voids and lettings activity, from tenancy terminations and pre-void contact through to sign-up and handover.
- Process nominations and applications, making fair allocation decisions in line with policies and local authority agreements.
- Advertise properties, manage shortlists and coordinate viewings and tenancy sign-ups.
- Liaise with local authorities, internal teams and applicants to ensure a smooth lettings process.
- Complete pre-tenancy assessments, considering affordability, support needs and tenancy suitability.
- Monitor void turnaround times, maintain accurate records and produce performance reports.
- Chair voids meetings and work collaboratively with relevant teams to minimise delays and rental income loss.
Requirements:
- Driving License and access to own vehicle
- Previous experience in lettings, allocations or voids within social housing.
- Knowledge of housing allocations, tenancy requirements and relevant legislation.
- Experience working with local authority nominations and Choice Based Lettings systems.
- Strong organisational, communication and customer service skills.
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