At a Glance
- Tasks: Support homeowners and ensure top-notch service in a dynamic residential team.
- Company: Join a specialist residential services team in Eastleigh.
- Benefits: 28 days leave, generous pension, health support, and flexible working.
- Other info: Great career growth opportunities in a supportive environment.
- Why this job: Make a real difference in homeowners' lives while developing your skills.
- Qualifications: Understanding of leasehold law and strong problem-solving abilities.
Candidates should take the time to read all the elements of this job advert carefully Please make your application promptly.
Location: Eastleigh
Salary: £26,835
Hours: 37 hours per week
Contract: Permanent, Full Time
About the Role
We\'re looking for an Assistant Homeowner Services Officer to join our client, a Specialist Residential Services team, a full time basis.
In this role, you\'ll support and deputise for Homeowner Services Officers, acting as the first point of contact for customers and ensuring a high standard of service across all homeowner-related matters.
Additionally, you\'ll work closely with legal teams to support the preparation of Landlord Management Packs related to the sale of leasehold and freehold properties, and provide administrative support across the wider Homeowner Services function.
What We\'re Looking For:
A good understanding of leasehold and shared ownership arrangements
Knowledge of key legislation including the Commonhold and Leasehold Reform Act 2002 and the Landlord and Tenant Act
Experience in applying leasehold law to QLTA and Section 20 consultations, consents, enfranchisement, lease extensions, service charges, and assignment of leases
Confidence when dealing with sensitive and complex situations, with the ability to remain professional and solution-focused
What We Offer:
28 days annual leave (with the option to buy or sell leave)
A generous pension scheme with contributions up to 10%
Life assurance worth five times your annual salary
Family-friendly policies and parental leave
Comprehensive health and wellbeing support
Flexible working arrangements
Retail and lifestyle discounts
Free eye tests and Cycle to Work scheme
If this is something of interest to you, apply today!
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Assistant Homeowner Services Officer in Cheltenham employer: Goodman Masson
Join our dynamic team in Eastleigh as an Assistant Homeowner Services Officer, where we prioritise employee wellbeing and professional growth. With a supportive work culture, generous benefits including 28 days of annual leave, a robust pension scheme, and flexible working arrangements, we empower our staff to thrive both personally and professionally. Our commitment to family-friendly policies and comprehensive health support makes us an exceptional employer for those seeking a rewarding career in residential services.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Homeowner Services Officer in Cheltenham
✨Get Involved in Local Property Events
Dive into local property expos and networking events! Real estate thrives on connections, so attending these events helps us meet potential employers and industry leaders, plus it's a chance to show off your enthusiasm for the field.
✨Connect with Local Agents on Social Media
Follow and engage with local real estate agents and firms on platforms like Instagram and LinkedIn. Sharing their posts and commenting with your insights can put you on their radar and might even lead to job opportunities at companies like Goodman Masson.
✨Don’t Underestimate the Power of Cold Outreach
Got your eye on a specific company like Goodman Masson? Don't hesitate to send a direct message or an email expressing your interest. Personalise your approach, maybe mentioning a recent listing or project of theirs, and it could set you apart from other candidates.
✨Utilise Property Management Platforms
Check out property management platforms and job boards tailored for the real estate sector. They often have exclusive listings, especially for full-time roles. Don't forget to visit Goodman Masson's careers page directly; we love seeing passionate candidates applying through our website!
We think you need these skills to ace Assistant Homeowner Services Officer in Cheltenham
Some tips for your application 🫡
Show Your Real-Estate Savvy:When crafting your CV and cover letter, make sure to highlight any relevant experience in the real estate sector. If you've done internships, assistant roles, or even relevant coursework, lay it out clearly. We want to see your familiarity with market trends, property management, or any sales experience you've got under your belt!
Quantify Your Achievements:In real estate, numbers speak volumes! When detailing your past roles, use concrete figures to demonstrate your achievements. For example, mention how many properties you sold, the percentage increase in client satisfaction, or any successful negotiations. These metrics can give your application that extra punch it needs!
Tailor Your Documents for the Job:Every application should feel personal. When applying for the Assistant Homeowner Services Officer role at Goodman Masson, tweak your CV to focus on aspects that are important to them. If they value client relationships, emphasise your interpersonal skills. We want to see you aligning your experiences with what they're looking for!
Keep It Professional Yet Approachable:While we want you to show off your expertise, don't forget to let your personality shine through in your cover letter. A touch of friendliness can set you apart, especially in real estate where client interaction is key. Show that you're ready not just to work with the property but also with people!
How to prepare for a job interview at Goodman Masson
✨Know Your Market Trends
In real estate, it’s all about staying ahead of the curve. Make sure we brush up on the latest market trends in the area where Goodman Masson operates. Being able to discuss local property values, demand, and upcoming developments will show that we’re not just interested in the job, but genuinely invested in the industry.
✨Prepare for Scenario Questions
Expect some scenario-based questions during the interview. We might get asked how we’d handle different client situations or property evaluations. Preparing our responses for common real estate scenarios not only demonstrates our problem-solving skills but also shows that we can think on our feet in a client-facing role.
✨Showcase Your Connections
In full-time real estate, networking is key! Let’s think about our connections in the industry and what we can bring to Goodman Masson. Whether it’s insights on prospective clients or relationships with local contractors, talking about these experiences can set us apart from other candidates.
✨Demonstrate Technical Savvy
Familiarity with different real estate software tools is a big plus. We should be ready to discuss any platforms we've used, whether it's for property management, CRM, or data analysis. Being comfortable with technology not only makes us more efficient, but also shows that we’re adaptable to the tools used at Goodman Masson.
