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For Companies At a Glance
- Tasks: Lead complex change initiatives that impact millions of customers.
- Company: Join a dynamic organisation focused on service and experience change.
- Benefits: Competitive salary, discretionary bonus, and excellent benefits with hybrid working.
- Why this job: Make a real difference in delivering high-quality services to customers.
- Qualifications: Proven experience in managing large-scale change and strong leadership skills.
- Other info: Opportunity for growth in a collaborative environment with a focus on continuous improvement.
The predicted salary is between 120000 - 120000 ÂŁ per year.
Are you a seasoned leader with a track record of steering complex, large-scale change initiatives? We are looking for a Retirements Programme Manager to join this organisation’s Service and Experience Change team. In this pivotal role, you will be accountable for overseeing the planning, implementation, and delivery of a complex programme of work that directly impacts millions of customers. You will operate with a high level of autonomy, working alongside senior stakeholders and external partners to ensure their strategy is translated into seamless, high-quality services.
What You’ll Do
- Strategic Delivery: Lead the execution of multiple projects and workstreams, ensuring they align with organisational strategy and customer priority requirements.
- Stakeholder & Vendor Excellence: Act as the primary point of contact for programme matters, managing critical relationships with internal senior leadership and major external service providers.
- Planning & Governance: Develop comprehensive programme plans (timelines, milestones, and budgets) while establishing transparent reporting through required governance forums.
- Risk & Issue Leadership: Proactively identify risks and define solutions to minimise impact on delivery, providing leadership to the wider project delivery team.
- Continuous Improvement: Evaluate outcomes, document lessons learned, and shape new ways of working across cross-functional teams.
Your Experience
- Complex Change: Proven experience delivering large-scale, complex change initiatives within an enterprise-wide context.
- Leadership: Strong capability in managing teams (directly or via matrix management) and influencing at all levels.
- Commercial Acumen: Experience in external supplier and service management within complex environments.
- Methodology Expert: Deep understanding of project management methodologies and tools (e.g., RAID management, configuration control, and financial tracking).
- Industry Knowledge: While not essential, experience within Financial Services is considered a distinct advantage.
Your Attributes
- Exceptional interpersonal and communication skills with a positive, “can-do” attitude.
- Comfortable with ambiguity and able to make quality decisions under pressure.
- A collaborative partner who can build effective relationships and manage conflict when necessary.
- Highly organised with meticulous attention to detail in planning and reporting.
Salary is up to ÂŁ120,000 + Discretionary Bonus & Excellent Benefits. London based with hybrid working.
Programme Manager (Retirements) employer: Goodman Masson Limited
Contact Detail:
Goodman Masson Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Programme Manager (Retirements)
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for a Programme Manager role. You never know who might have the inside scoop on opportunities or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by researching the company and its recent projects. Show them you understand their mission and how your experience with complex change initiatives can help them achieve their goals.
✨Tip Number 3
Practice your storytelling skills! Be ready to share specific examples of how you've led large-scale projects and managed stakeholder relationships. This will help you stand out as a candidate who can deliver results.
✨Tip Number 4
Don't forget to apply through our website! We want to see your application and get to know you better. Plus, it shows you're serious about joining our team and making an impact.
We think you need these skills to ace Programme Manager (Retirements)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Programme Manager (Retirements). Highlight your experience with complex change initiatives and how you've successfully led projects in the past. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us about your leadership style and how you’ve managed stakeholder relationships. Be sure to mention any relevant experience in financial services, as it’s a nice bonus for us.
Showcase Your Achievements: When detailing your experience, focus on specific achievements rather than just responsibilities. Use metrics where possible to demonstrate the impact of your work. We love seeing how you’ve made a difference in previous roles!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep everything organised and ensures your application gets the attention it deserves. Plus, it’s super easy!
How to prepare for a job interview at Goodman Masson Limited
✨Know Your Programme Inside Out
Before the interview, dive deep into the specifics of the programme you’ll be managing. Understand the key objectives, stakeholders, and potential challenges. This will not only show your enthusiasm but also demonstrate your readiness to take on the role.
✨Showcase Your Leadership Style
Be prepared to discuss your leadership approach and how you've successfully managed teams in the past. Use specific examples that highlight your ability to influence and motivate others, especially in complex change initiatives.
✨Master the Art of Stakeholder Management
Think about how you’ve built relationships with senior leaders and external partners in previous roles. Be ready to share strategies you’ve used to manage expectations and resolve conflicts, as this is crucial for the Programme Manager position.
✨Demonstrate Your Problem-Solving Skills
Prepare to discuss how you identify risks and develop solutions. Share examples of past projects where you navigated challenges effectively, showcasing your proactive approach and ability to maintain delivery under pressure.