Goodman Masson are currently working with a Surrey social housing organisation to recruit for an interim Asset Support Officer
Pay - £20 - £22 per hour INSIDE IR35
We are currently seeking an experienced Interim Asset Support Officer to join a housing organisation on a 6–9 month maternity cover contract.
This is an excellent opportunity for someone with experience in asset management administration, housing data and planned maintenance programmes to support the effective management of housing stock and the delivery of investment and improvement works.
Working closely with the wider Asset Management team, you will be responsible for maintaining accurate asset records, supporting planned works programmes, producing reports and coordinating with surveyors, contractors and residents to ensure the smooth delivery of projects.
Key Responsibilities
- Maintain and update the asset management database, ensuring property records and information remain accurate and up to date.
- Support the input and validation of stock condition survey data, component renewal information and compliance records.
- Collate and upload information from planned maintenance, investment and improvement programmes in a timely and accurate manner.
- Maintain accurate property records, including updates relating to acquisitions, new-build properties, disposals and Right to Buy/Right to Acquire transactions.
- Produce reports from asset management systems to support investment planning and ensure properties are maintained in line with the Decent Homes Standard.
- Provide administrative support for planned maintenance, improvement programmes and procurement activities.
- Raise and process works orders using the NEC (Northgate) Planned Module, including completion of orders following works and arranging payments.
- Liaise with planned works surveyors regarding quotations, inspections, valuations, payments and project-related queries.
- Communicate effectively with residents and contractors to resolve queries and complaints, supporting the successful delivery of works and positive customer satisfaction.
- Arrange and attend planned works contract meetings, prepare minutes and monitor follow-up actions.
About You
The successful candidate will ideally have:
- Previous experience in an asset management, property services or housing administration role.
- Experience maintaining property databases and handling stock condition, asset or compliance data.
- Knowledge of planned maintenance, investment programmes or property improvement works.
- Experience raising works orders, processing payments and supporting contractor administration.
- Strong IT skills, with experience using housing management or asset management systems.
- Excellent organisational skills and a high level of accuracy when managing data and records.
- Strong communication skills, with the ability to liaise professionally with surveyors, contractors, residents and internal stakeholders.
- The ability to manage competing priorities and work effectively within a busy team.
Experience using NEC (Northgate) Planned Module would be advantageous.
If this role is of interest please email over your CV to
Asset Support Officer in London employer: Goodman Masson Careers
Goodman Masson is an exceptional employer, offering a dynamic work environment in the heart of London where you can truly make a difference in social housing. With a strong focus on employee development and a culture that values collaboration and innovation, you'll have the opportunity to lead impactful projects that enhance community living standards while enjoying competitive rates and flexible working arrangements. Join us to be part of a team dedicated to improving homes and ensuring safety for residents, all while advancing your career in a supportive and rewarding setting.
