At a Glance
- Tasks: Support a busy team by managing workflows, coordinating meetings, and assisting with client interactions.
- Company: Join Goodman Jones LLP, a top 60 independent accountancy practice with a friendly culture.
- Benefits: Enjoy 33 days of annual leave, flexible bank holidays, and a great pension scheme.
- Other info: Dynamic role with opportunities for personal development and skill growth.
- Why this job: Be at the heart of operations, making a real difference in a collaborative environment.
- Qualifications: Experience in business support or administration, with strong organisational and communication skills.
The predicted salary is between 35000 - 36000 £ per year.
You’re the one who notices what needs doing… and does it! You thrive when you’re busy, juggling priorities, supporting people, and making sure things run smoothly behind the scenes. Our Business Support Administrator opportunity here at Goodman Jones LLP could be perfect for you. You’ll be joining a brilliant Business Support Team that sits right at the centre of the firm, supporting colleagues across the business and helping keep day-to-day operations running smoothly.
This is a fully office-based role (five days a week), ideal for someone who enjoys being at the centre of a busy, collaborative firm. Working as part of a pooled Business Support function, no two days are quite the same. Your day-to-day will include:
- Managing shared inboxes and workflow requests, prioritising queries, escalating issues where appropriate and helping coordinate work across the firm.
- Producing and formatting client documentation, engagement letters, correspondence and reports using Microsoft Word.
- Coordinating diaries, meetings and boardroom logistics, including refreshments, meeting set-up and visitor coordination.
- Supporting KYC, AML and client onboarding administration through systems including First AML, while maintaining accurate records across Dynamics, APS, iManage and DocuSign.
- Assisting with billing administration and practice support processes, ensuring information is accurate and deadlines are met.
- Maintaining spreadsheets, trackers and operational records using Excel and other firm systems.
- Liaising professionally with suppliers, contractors, banks and external service providers.
- Supporting internal and external events, training sessions and social activities.
- Supporting administrative workflows across multiple digital systems and working with evolving technology, automation and AI-enabled tools including Microsoft Copilot.
Salary: £35-36,000
Hours: 35 hours per week
Contract: Permanent, full-time
Location: Fitzrovia/West End, London – office based, 5 days per week
Benefits: 33 days’ annual leave, flexible bank holiday offering, above-average Pension contribution, and much more.
We’re looking for someone who:
- Has previous experience in a business support, operational administration, team support or professional services support role.
- Is comfortable managing multiple priorities, balancing reactive requests alongside planned work and maintaining organisation during busy periods.
- Has experience supporting multiple stakeholders within a fast-paced professional-services environment.
- Produces accurate, professional and well-presented work, with strong attention to detail across documents, systems and administrative processes.
- Communicates confidently and professionally with colleagues, clients, suppliers and external contacts.
- Has strong organisational skills and uses initiative confidently to manage workload, solve problems and follow tasks through to completion.
- Is comfortable working across multiple digital systems, workflows and administrative platforms.
- Has good working knowledge of Microsoft Word, Outlook and Excel, including document formatting, spreadsheets and professional correspondence.
- Is adaptable, proactive and enjoys working within a collaborative team environment where priorities can shift quickly.
- Likes staying busy! Sitting idle isn't your style, you're always ready to lend a hand.
- Is flexible and willing to occasionally support client events or operational activities outside of regular working hours.
Desirable:
- Experience working within an accountancy practice or professional services environment.
- Familiarity with KYC, AML or client onboarding administration.
- Experience supporting billing, WIP or finance administration processes.
- Experience using systems such as APS, Dynamics, iManage, DocuSign or First AML.
- Experience using Microsoft Copilot or other AI-enabled workplace tools.
At Goodman Jones LLP, we blend professionalism with a warm, personable approach. Founded in 1934, we’re a top 60 independent accountancy practice with a diverse client base ranging from UK owner-managed businesses to international subsidiaries, charities and start-ups.
Business Support Administrator employer: Goodman Jones
Goodman Jones LLP is an exceptional employer that fosters a collaborative and supportive work culture, making it an ideal place for a Business Support Administrator to thrive. With a strong emphasis on employee development, you will have access to numerous growth opportunities while enjoying a vibrant office environment in the heart of Fitzrovia, London. The generous benefits package, including 33 days of annual leave and a competitive pension contribution, further enhances the rewarding experience of being part of this dynamic team.
StudySmarter Expert Advice🤫
We think this is how you could land Business Support Administrator
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on Goodman Jones LLP. Check out their website and social media to see what they're all about. This will help you connect with the team during your chat and show that you're genuinely interested.
✨Tip Number 2
Practice makes perfect! Think about the key responsibilities mentioned in the job description and prepare examples from your past experiences that showcase your skills. Being able to demonstrate how you've managed multiple priorities or supported a team will really impress them.
✨Tip Number 3
Be yourself! During the interview, let your personality shine through. Goodman Jones LLP values a warm, personable approach, so don’t be afraid to show your enthusiasm for the role and how you can contribute to the team.
✨Tip Number 4
Follow up after your interview! A quick thank-you email to express your appreciation for the opportunity can go a long way. It shows your professionalism and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Business Support Administrator
Some tips for your application 🫡
Show Off Your Organisational Skills:In your application, make sure to highlight your knack for organisation. We love candidates who can juggle multiple tasks and keep everything running smoothly, just like you would in our busy office!
Tailor Your Experience:When writing your application, connect your past experiences to the role. If you've worked in a similar support environment, let us know how that experience has prepared you for this position at Goodman Jones LLP.
Be Professional Yet Personable:We appreciate a friendly approach! While your application should be professional, don’t hesitate to let your personality shine through. We want to see the real you, as you'll be part of a collaborative team.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity with our Business Support Team.
How to prepare for a job interview at Goodman Jones
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the Business Support Administrator role. Familiarise yourself with the key responsibilities mentioned in the job description, like managing shared inboxes and coordinating meetings. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Show Off Your Organisational Skills
Since this role is all about keeping things organised, be ready to share specific examples of how you've successfully managed multiple priorities in the past. Think of situations where you juggled tasks or streamlined processes, and be prepared to discuss them during the interview.
✨Practice Your Communication Skills
As you'll be liaising with various stakeholders, it's crucial to communicate confidently and professionally. Consider doing a mock interview with a friend or family member to practice articulating your thoughts clearly. This will help you feel more at ease when discussing your experience and answering questions.
✨Be Ready for Scenario Questions
Expect to face scenario-based questions that assess your problem-solving abilities and adaptability. Prepare by thinking of examples from your previous roles where you had to think on your feet or adapt to changing circumstances. This will showcase your ability to thrive in a busy environment, just like the one at Goodman Jones LLP.
