Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Drive membership growth and deliver top-notch customer service in a vibrant fitness environment.
- Company: Dynamic fitness organisation in Greater London focused on member experience.
- Benefits: Competitive salary, career advancement opportunities, and a supportive team culture.
- Why this job: Join a passionate team and make a real difference in members' fitness journeys.
- Qualifications: Strong communication skills and First Aid & CPR certifications required.
The predicted salary is between 30000 - 42000 £ per year.
A fitness organization in Greater London seeks a Member Support Consultant to drive membership growth through proactive sales and deliver best-in-class customer service. The role involves generating sales leads, conducting service calls for member retention, and facilitating positive interactions within the club.
The ideal candidate will have strong communication skills, a focus on customer satisfaction, and current First Aid & CPR certificates. This position offers a competitive salary and career advancement opportunities.
Member Growth & Experience Specialist employer: Goodlife Operations Pty
Contact Detail:
Goodlife Operations Pty Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Member Growth & Experience Specialist
✨Tip Number 1
Get to know the company culture! Before your interview, check out their social media and website to see how they engage with members. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since strong communication is key for this role, try role-playing common scenarios with a friend. This will help you feel more confident when discussing how you can enhance member experiences.
✨Tip Number 3
Show off your sales skills! Prepare examples of how you've successfully generated leads or retained customers in the past. We want to hear about your achievements and how you can bring that success to their fitness organisation.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re proactive and serious about joining the team. Don’t miss out on this opportunity!
We think you need these skills to ace Member Growth & Experience Specialist
Some tips for your application 🫡
Show Your Passion for Fitness: When writing your application, let your enthusiasm for fitness and member experience shine through. We want to see how your passion aligns with our mission to drive membership growth and provide top-notch customer service.
Highlight Your Communication Skills: Strong communication is key in this role. Make sure to showcase your ability to connect with people and resolve issues effectively. Use examples from your past experiences to illustrate how you've excelled in customer interactions.
Tailor Your Application: Don’t just send a generic application! We love it when candidates take the time to tailor their CV and cover letter to the specific role. Mention how your skills and experiences directly relate to the responsibilities of the Member Growth & Experience Specialist.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status.
How to prepare for a job interview at Goodlife Operations Pty
✨Know Your Stuff
Before the interview, make sure you understand the fitness organisation's mission and values. Familiarise yourself with their membership offerings and any recent news or initiatives. This will help you demonstrate your genuine interest in the role and show that you're proactive.
✨Showcase Your Communication Skills
As a Member Growth & Experience Specialist, strong communication is key. Prepare examples of how you've successfully interacted with customers in the past. Think about times when you resolved issues or turned a negative experience into a positive one. This will highlight your customer service skills.
✨Prepare for Sales Scenarios
Since the role involves generating sales leads, be ready to discuss your approach to sales. Consider preparing a brief pitch on how you would attract new members or retain existing ones. This will show that you can think on your feet and have a strategic mindset.
✨Certifications Matter
Don’t forget to mention your First Aid & CPR certificates during the interview. These qualifications are not just a requirement; they also demonstrate your commitment to safety and well-being in the fitness environment. Be prepared to discuss how these skills can enhance member experience.
