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- Tasks: Provide friendly customer service and maintain cleanliness in the gym.
- Company: Join Fit4Less, a vibrant fitness community dedicated to health and wellness.
- Benefits: Enjoy a free fitness membership and opportunities for career advancement.
- Why this job: Be part of a fun, energetic team that makes a real difference in people's lives.
- Qualifications: High school diploma or working towards it; teamwork experience is a plus.
- Other info: Inclusive environment with a focus on diversity and support for all.
The Host provides friendly customer and membership services and completes daily cleaning and minor maintenance tasks to standards and expectations to deliver Fit4Less’ friendly, clean, and automated brand.
Job Summary:
- Performs and completes cleanliness tasks and duties to ensure safety for everyone in the club to deliver consistent cleanliness for members, associates and prospective members.
- Cleans and tidies to the cleanliness standards and expectations as outlined in cleaning and inspection guidelines.
- Provides friendly customer interaction when cleanliness tasks are being completed on the workout floor.
- Contributes to the everybody cleans mindset.
- Completes and reads daily, weekly and monthly cleanliness tasks, communications and training to achieve standard expectations.
- Informs and reports deficiencies using standard guideline expectations to engage appropriate actions, individuals and resolutions.
Provides friendly customer service that follows Fit4Less guidelines, processes and procedures to deliver consistent service to members and prospective members:
- Welcomes everybody warmly in the club with hi, bye and thank you.
- Helps and educates members and guests with memberships, amenities, automation and processes.
- Promotes black card amenities and memberships.
- Contributes to a courteous and friendly workplace environment to meet Fit4Less’ brand and required expectations.
- Completes tasks and responsibilities by the set timelines.
- Completes and reads daily, weekly and monthly tasks, communications and training to standard expectations.
- Informs and works with the manager for progress relating to customer service and escalation support.
- Addresses, informs and reports incidents of concern using the standard process expectations.
Sells and suggests memberships and provides assistance for membership management to support Fit4Less purpose. Assists and provides appropriate access to and within the club to educate on automated and virtual options and the processes to allow a member to experience an automated way to utilize the club and their membership.
Our Ideal Fit4Less Candidate:
- High School diploma, or working toward completion.
- 1 year teamwork and/or volunteer experience.
- Verbal communication skills.
- Written communication skills.
- WHMIS.
- First Aid, CPR-A & AED Certification.
- Puts a lot of effort into their activities.
- Remains calm under pressure and can handle stress.
- Is dedicated to meeting the expectations and requirements of both internal and external customers.
- Values time and uses their time effectively and efficiently.
Working with Fit4Less Gives You:
- Opportunities for advancement.
- Free Fitness membership.
- Fun and energetic atmosphere to come to every day!
Compensation: $17.60 - $17.60
Diversity and Inclusion:
At Fit4Less, we are committed to fostering an inclusive, accessible environment, where all employees and members feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live and serve. We are committed to meeting the accessibility needs of persons with disabilities in a manner that respects their dignity and that is equitable.
If you require an accommodation for the recruitment/interview process (including alternate formats of materials, accessible meeting rooms or other accommodation), please let us know and we will work with you to meet your needs.
Fit4Less Host - Scarborough Milner employer: GoodLife Fitness
Contact Detail:
GoodLife Fitness Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Fit4Less Host - Scarborough Milner
✨Tip Number 1
Get to know the Fit4Less vibe! Before your interview, pop into the gym and soak up the atmosphere. Chat with staff and members to understand what makes the place tick. This will help you connect during your interview and show that you're genuinely interested.
✨Tip Number 2
Practice your customer service skills! Since the role is all about friendly interactions, think of examples from your past experiences where you’ve gone above and beyond for customers. Be ready to share these stories during your chat with us.
✨Tip Number 3
Show off your teamwork spirit! Fit4Less values collaboration, so be prepared to discuss how you've worked well in teams before. Whether it’s a school project or a volunteer gig, highlight those moments where you contributed to a group effort.
✨Tip Number 4
Don’t forget to apply through our website! It’s the safest way to get your application in and ensures it lands in the right hands. Plus, it shows you’re serious about joining the Fit4Less family!
We think you need these skills to ace Fit4Less Host - Scarborough Milner
Some tips for your application 🫡
Be Yourself: When you're filling out your application, let your personality shine through! We want to see the real you, so don’t be afraid to show us what makes you unique and how you can contribute to our friendly Fit4Less environment.
Tailor Your Application: Make sure to read the job description carefully and highlight your relevant experience. If you've got teamwork or customer service skills, shout about them! We love candidates who can connect with our members and create a welcoming atmosphere.
Keep It Clear and Concise: While we want to know all about you, it’s important to keep your application clear and to the point. Use simple language and avoid jargon. This helps us understand your qualifications quickly and easily!
Apply Through Our Website: Don’t forget to apply through our official website! It’s the safest way to submit your application and ensures it gets to the right people. Plus, you’ll find all the info you need about the role there too!
How to prepare for a job interview at GoodLife Fitness
✨Know the Fit4Less Brand
Before your interview, take some time to understand what Fit4Less stands for. Familiarise yourself with their commitment to cleanliness and customer service. This will help you align your answers with their values and show that you're genuinely interested in being part of their team.
✨Showcase Your Communication Skills
As a Fit4Less Host, you'll need to interact with members regularly. Prepare examples of how you've effectively communicated in previous roles or volunteer experiences. Highlight any situations where you provided excellent customer service or resolved conflicts.
✨Demonstrate Teamwork
Fit4Less values teamwork, so be ready to discuss your experience working in teams. Share specific instances where you collaborated with others to achieve a common goal, especially in a fast-paced environment. This will show that you can contribute to their friendly workplace atmosphere.
✨Prepare for Scenario Questions
Expect questions that assess how you'd handle specific situations, like dealing with a difficult member or maintaining cleanliness standards under pressure. Think through your responses ahead of time, using the STAR method (Situation, Task, Action, Result) to structure your answers clearly.
