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- Tasks: As a Fit4Less Host, you'll provide friendly customer service and maintain cleanliness in the gym.
- Company: Join Fit4Less, a vibrant fitness community dedicated to providing a clean and welcoming environment.
- Benefits: Enjoy free fitness membership, opportunities for advancement, and a fun, energetic workplace.
- Why this job: This role offers a chance to engage with members and contribute to a positive gym culture.
- Qualifications: High school diploma or in progress, plus teamwork or volunteer experience required.
- Other info: Compensation starts at $17.20 per hour.
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Fit4Less Host – Cambridge South, Cambridge
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Client:
GoodLife Fitness
Location:
Cambridge, United Kingdom
Job Category:
Other
–
EU work permit required:
Yes
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Job Reference:
1695f4c5687e
Job Views:
5
Posted:
24.07.2025
Expiry Date:
07.09.2025
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Job Description:
FIT4LE SS HOST
Who is a Host?
The Host provides friendly customer and membership services and completes daily cleaning and minor maintenance tasks to standards and expectations to deliver Fit4Less’ friendly, clean, and automated brand.
Job Summary:
Performs and completes cleanliness tasks and duties to ensure safety for everyone in the club to deliver consistent cleanliness for members, associates and prospective members.:
- Cleans and tidies to the cleanliness standards and expectations as outlined
- in cleaning and inspection guidelines.
- Provides friendly customer interaction when cleanliness tasks are being completed on the workout floor.
- Contributes to the everybody cleans mindset.
- Completes and reads daily, weekly and monthly cleanliness tasks, communications and training to achieve standard expectations.
- Informs and reports deficiencies using standard guideline expectations to engage appropriate actions, individuals and resolutions.
Provides friendly customer service that follow Fit4Less guidelines, processes and procedures to deliver consistent service to members and prospective members.:
- Welcomes everybody warmly in the club with hi, bye and thank you.
- Helps and educates members and guests with memberships, amenities, automation and processes.
- Promotes black card amenities and memberships.
- Contributes to a courteous and friendly workplace environment to meet Fit4Less’ brand and required expectations.
- Completes tasks and responsibilities by the set timelines.
- Completes and reads daily, weekly and monthly tasks, communications and training to standard expectations.
- Informs and works with the manager for progress relating to customer service and escalation support.
- Addresses, informs and reports incidents of concern using the standard process expectations.
Sells and suggests memberships and provides assistance for membership management to support Fit4Less purpose.
Assists and provides appropriate access to and within the club to educate on automated and virtual options and the processes to allow a member to experience an automated way to utilize the club and their membership.
Our Ideal Fit4Less Candidate:
- High School diploma, or working toward completion.
- 1 year teamwork and/or volunteer experience
- WHMIS
- First Aid, CPR-A & AED Certification
- Puts a lot of effort into their activities.
- Remains calm under pressure and can handle stress.
- Is dedicated to meeting the expectations and requirements of both internal and external customers.
- Values time and uses their time effectively and efficiently.
Working with Fit4Less Gives You:
- Opportunities for advancement
- Free Fitness membership
- Fun and energetic atmosphere to come to every day!
Compensation:
$17.20 – $17.20
FIT4LE SS HOST
Who is a Host?
The Host provides friendly customer and membership services and completes daily cleaning and minor maintenance tasks to standards and expectations to deliver Fit4Less’ friendly, clean, and automated brand.
Job Summary:
Performs and completes cleanliness tasks and duties to ensure safety for everyone in the club to deliver consistent cleanliness for members, associates and prospective members.:
- Cleans and tidies to the cleanliness standards and expectations as outlined
- in cleaning and inspection guidelines.
- Provides friendly customer interaction when cleanliness tasks are being completed on the workout floor.
- Contributes to the everybody cleans mindset.
- Completes and reads daily, weekly and monthly cleanliness tasks, communications and training to achieve standard expectations.
- Informs and reports deficiencies using standard guideline expectations to engage appropriate actions, individuals and resolutions.
Provides friendly customer service that follow Fit4Less guidelines, processes and procedures to deliver consistent service to members and prospective members.:
- Welcomes everybody warmly in the club with hi, bye and thank you.
- Helps and educates members and guests with memberships, amenities, automation and processes.
- Promotes black card amenities and memberships.
- Contributes to a courteous and friendly workplace environment to meet Fit4Less’ brand and required expectations.
- Completes tasks and responsibilities by the set timelines.
- Completes and reads daily, weekly and monthly tasks, communications and training to standard expectations.
- Informs and works with the manager for progress relating to customer service and escalation support.
- Addresses, informs and reports incidents of concern using the standard process expectations.
Sells and suggests memberships and provides assistance for membership management to support Fit4Less purpose.
Assists and provides appropriate access to and within the club to educate on automated and virtual options and the processes to allow a member to experience an automated way to utilize the club and their membership.
Our Ideal Fit4Less Candidate:
- High School diploma, or working toward completion.
- 1 year teamwork and/or volunteer experience
- Verbal communication skills
- Written communication skills
- WHMIS
- First Aid, CPR-A & AED Certification
- Puts a lot of effort into their activities.
- Remains calm under pressure and can handle stress.
- Is dedicated to meeting the expectations and requirements of both internal and external customers.
- Values time and uses their time effectively and efficiently.
Working with Fit4Less Gives You:
- Opportunities for advancement
- Free Fitness membership
- Fun and energetic atmosphere to come to every day!
Compensation:
$17.20 – $17.20
This job posting is for an existing vacancy.
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Fit4Less Host - Cambridge South employer: GoodLife Fitness
Contact Detail:
GoodLife Fitness Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Fit4Less Host - Cambridge South
✨Tip Number 1
Familiarise yourself with Fit4Less' brand values and customer service expectations. Understanding their commitment to cleanliness and friendly service will help you align your approach during the interview.
✨Tip Number 2
Showcase any previous experience in customer service or teamwork, even if it's from volunteer work. Highlighting your ability to work well with others and provide excellent service can set you apart.
✨Tip Number 3
Prepare to discuss how you handle stressful situations. Since the role requires remaining calm under pressure, think of examples where you've successfully managed stress in a busy environment.
✨Tip Number 4
Be ready to demonstrate your knowledge of fitness and membership services. Familiarity with gym amenities and membership processes will show your enthusiasm for the role and help you connect with potential members.
We think you need these skills to ace Fit4Less Host - Cambridge South
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and expectations of a Fit4Less Host. Tailor your application to highlight relevant experiences that demonstrate your ability to provide friendly customer service and maintain cleanliness.
Highlight Relevant Experience: If you have previous experience in customer service, teamwork, or volunteer work, make sure to emphasise this in your CV and cover letter. Use specific examples to showcase how you've contributed to a positive environment in past roles.
Showcase Your Skills: Mention any certifications you hold, such as First Aid or CPR, as well as your ability to handle stress and work effectively under pressure. These skills are crucial for the role and should be clearly stated in your application.
Craft a Friendly Cover Letter: Write a cover letter that reflects your personality and enthusiasm for the role. Use a warm and welcoming tone, and express your eagerness to contribute to the Fit4Less community. Make sure to address how you align with their values and mission.
How to prepare for a job interview at GoodLife Fitness
✨Show Your Customer Service Skills
As a Fit4Less Host, you'll be interacting with members and guests regularly. Be prepared to share examples of how you've provided excellent customer service in the past. Highlight your ability to remain calm under pressure and handle stressful situations.
✨Demonstrate Teamwork Experience
The ideal candidate has teamwork or volunteer experience. Be ready to discuss your previous roles in a team setting, focusing on how you contributed to group goals and supported your colleagues.
✨Familiarise Yourself with Fit4Less Values
Research Fit4Less and understand their brand values and expectations. During the interview, express how your personal values align with theirs, especially regarding cleanliness and customer interaction.
✨Prepare for Practical Scenarios
You may be asked how you would handle specific situations, such as a member complaint or a cleanliness issue. Think through potential scenarios and prepare your responses to demonstrate your problem-solving skills and adherence to company guidelines.
