Account Manager

Today most companies are reliant on their sales reps to find leads. The challenge? Reps struggle to find great prospects. Worse, they waste huge amounts of time disqualifying leads they can't sell to. This is a poor experience for reps, inefficient use of their skills and sunk cost for the business. GoodFit helps companies identify their leads programmatically and build a dataset based on their unique requirements. We only source the accounts that meet the company's qualification criteria and enrich them with the most useful data points. With the company's market mapped, they can more efficiently distribute & prioritise leads, while delivering compelling messaging based on their prospect's needs.

As an Account Manager at GoodFit, you’ll be working closely with our Solutions, Sales and leadership team across our client base looking to help drive their understanding and adoption of data to drive their different GTM motions. The role will give you a breadth of experience, building out core commercial skills across the various stages of the client journey. Given your close contact with both existing and new customers, you’ll also work closely with the product team to guide decision making on the most impactful direction for our roadmap.

In your role, you’ll have the chance to work closely with senior commercial leaders at some of the fastest growing B2B companies around (such as Clari, Chili Piper, Deepgram, Paddle, and more), advising them on how to utilise GoodFit data in their go-to-market efforts, and understanding their commercial needs. Not to mention uncovering the very best ways to get in front of their broader commercial teams who don’t already utilise GoodFit. Building a strong base of customer advocates along the way.

What You’ll Do

• Working under our CRO you’ll execute across various stages of the customer lifecycle from onboarding through to their renewal.
• Work closely with new clients to deliver their Goodfit dataset including guiding them through possible configurations and best-practice.
• Comfortable playing a consultative role with clients, advising them on the best practice, challenging assumptions and contributing to a more effective GTM motion.
• Validating constantly that we map the right market of companies they want to target, and enrich them with the required data based on their GTM plans.
• Ensuring they’re seeing the value of targeting the right customer, at the right time with the right message.
• Help our clients integrate the data into their existing tools such as CRMs (e.g. SFDC, HubSpot), sequencing tools (e.g. Salesloft, Lemlist) or data warehouses (e.g. Snowflake).
• Represent the voice of the customer and work closely with the engineering and product teams to relay feedback and push for continual product improvement.
• Help maintain internal and external documentation of best practices and common solutions.
• Handling renewal & expansion opportunities for existing customers.
• Making sure they maximise the use of GoodFit as we maximise our opportunity with them.

At our stage we’re looking for a commercially-minded Account Manager eager to think about GTM day in and day out in order to maximise the value our Clients derive from GoodFit.

We’d Love to Hear From You If

• Are willing to come into our London office in Old Street 3 days per week.
• Are excited about the prospect of working collaboratively at a fast growing Series A startup.
• Have any experience in sales/growth/account management within SaaS, or Data industries.
• Are confident in and passionate about developing key stakeholder relationships and mapping client buying committees.
• Passionate about innovative software products and eager to contribute ideas for improvement.
• Proactive learner, thriving in fast paced environments, always seeking new challenges and opportunities for growth.
• Excited about commercial day to day activities as well as building processes / frameworks.

Why Join Us?

• Work closely with a leadership team who’ve built and scaled multiple revenue teams to $100M+ ARR (you’ll learn more in 12 months than most do in 5 years).
• Quarterly off-sites in the UK (past trips: Oxford, Bath).
• Top-tier equipment & Shoreditch HQ.
• Private healthcare insurance.
• Gym access, monthly team events & more.

Hiring Process

• Introductory call with the hiring team: mutual intro’s and overview of the role (30 mins).
• Deep-dive interview with the CRO: experience, motivation, and role alignment (30 mins).
• Take-home task review interview: presentation and discussion of the approach (60 mins).
• Team meet-and-greet: informal conversation with future team-mates (30 mins).

Inclusion at GoodFit Ltd.

GoodFit Ltd. is an equal opportunity employer and we strongly encourage people of all ages, colour, lesbian, gay, bisexual, transgender, queer and non-binary people, veterans, parents, people with disabilities, and neurodivergent people to apply. We’re happy to make any reasonable adjustments that will help you feel more confident throughout the process, please don’t hesitate to let us know how we can help. Research shows that some candidates, particularly women and people from underrepresented groups, may hesitate to apply if they don’t meet every listed qualification. If this role excites you, we encourage you to apply even if your experience doesn’t align perfectly.