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For Companies At a Glance
- Tasks: Lead product management for innovative technical solutions and optimise service performance.
- Company: Join Goodfellow, a global leader in advanced materials with a collaborative culture.
- Benefits: Competitive salary, performance bonuses, and opportunities for professional growth.
- Other info: Dynamic work environment with a focus on continuous improvement and customer-centric values.
- Why this job: Make an impact in cutting-edge industries like aerospace and green energy.
- Qualifications: Strong technical background in materials science or engineering and proven product management experience.
The predicted salary is between 50000 - 65000 £ per year.
The Product Manager CRM Portfolio & Technical Services owns the definition, optimization, and online performance of Goodfellow’s services and technical solution offers, including CRMs, material testing, and micro‑machining. The role is accountable for translating complex technical capabilities into scalable, structured, and commercially effective product offers aligned to the Group’s Global strategy. This role requires a strong technical background and acts as the critical bridge between technical delivery, catalogue structure, and commercial execution.
Key Responsibilities
- Accountable for the commercial performance of assigned product ranges.
- Own and lead structured range reviews, including range optimisation, extension, and rationalisation decisions.
- Develop and execute catalogue strategy aligned to market demand, customer needs, and growth priorities.
- Own the structure, scope, and performance of service and technical solution ranges.
- Lead service range reviews, optimisation, and standardisation to improve scalability and clarity.
- Define service offers, options, and positioning in collaboration with Technical Solutions and Operations.
- Analyse service performance, demand patterns, and enquiry data to inform range evolution.
- Ensure service offers are clearly defined, structured, and discoverable online.
- Own online effectiveness of services, including content clarity, application definition, and conversion.
- Work closely with the Technical Science Writer to ensure technical accuracy and clarity.
- Own SEO and PPC performance for CRMs, services and technical solution offers.
- Ensure they are discoverable and correctly positioned for target applications.
- Use performance data to refine service positioning and digital execution.
- Act as the product owner for services, working deeply with entities in the Group.
- Translate technical capability into repeatable, commercial product structures.
- Provide technical input into pricing logic, go‑to‑market strategy, and content development.
Key Requirements
- Proven experience in a technically‑led product management or solutions role.
- Strong technical background required (materials science, engineering, physics, chemistry, or equivalent experience).
- Ability to work credibly with technical teams and understand service delivery constraints.
- Experience structuring and commercialising complex or bespoke technical offers.
- Strong analytical, communication, and stakeholder management skills.
Salary & Benefits
Competitive salary, dependent on experience. Standard management bonus aligned to company performance and individual objectives.
About the Goodfellow Group
Founded in London in 1946, Goodfellow is a global leader in advanced materials, offering over 170,000 products to support innovation in sectors like aerospace, medical research, and green energy. With offices across Europe, the USA, and China, and backed by Battery Ventures, we’re driving growth through strategic acquisitions and global expansion. Recent acquisitions include Potomac Photonics (USA), Suisse Technology Partners (Switzerland), and The Bureau of Analysed Samples (UK). At Goodfellow, we’re united by technical excellence, collaboration, and sustainable innovation. Whatever your passion—science, engineering, technology, or business—you’ll find your future here.
Our Values
- Continuous Improvement: Acknowledge the shortcomings and limitations within yourself and your team and take action to mitigate these. Seek ways to improve and enhance Goodfellow working practices. Be receptive to new ideas and practices to improve the results within your team. Implement solutions and changes positively and encourage the same within your team. Encourage your team to provide solutions not problems. Be receptive to feedback for your own and team’s performance. Go above and beyond. Actively seek feedback from your teams’ customers to ensure their needs and expectations are met.
- Responsibility: Knowledge of managing the commercial impact of a team. Ability to meet both personal and departmental KPIs.
- One Team: Regularly communicate the progress of the department/teams’ efforts based against the operational plan and business objectives. Build a positive and healthy working relationship with all colleagues in your team and company. Communicate with all colleagues in a professional, calm and assertive manner. Be flexible to the needs and requirements of other teams.
- Customer Centric: A mindset that puts the customer at the centre of everything we do. Flexibility and a positive attitude towards opportunity. Exhibit a positive approach and treat all colleagues, clients etc with dignity and respect.
Product Manager employer: Goodfellow
Contact Detail:
Goodfellow Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Product Manager
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at events. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Prepare for interviews by researching the company and its products. Show us you know what we do and how you can contribute to our goals. Tailor your answers to highlight your technical background and problem-solving skills.
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or use online platforms. The more comfortable you are speaking about your experience, the better you'll perform when it counts.
✨Tip Number 4
Don’t forget to follow up after interviews! A quick thank-you email can keep you top of mind and show us you’re genuinely interested in the role. Plus, it’s a great chance to reiterate why you’d be a perfect fit!
We think you need these skills to ace Product Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Product Manager role. Highlight your technical background and any relevant experience in product management or solutions roles. We want to see how your skills align with our needs!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your experience can contribute to Goodfellow’s success. Keep it concise but impactful, and don’t forget to show off your personality!
Showcase Your Analytical Skills: Since this role involves a lot of data analysis, make sure to include examples of how you've used analytical skills in past roles. We love seeing how you’ve turned data into actionable insights that drove results.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Goodfellow
✨Know Your Products Inside Out
Before the interview, dive deep into Goodfellow’s product range, especially the CRMs and technical solutions. Understand their features, benefits, and how they align with market needs. This will help you speak confidently about how you can optimise and commercialise these offerings.
✨Showcase Your Technical Expertise
Given the strong technical background required for this role, be prepared to discuss your experience in materials science, engineering, or similar fields. Bring examples of how you've successfully translated complex technical capabilities into structured product offers in previous roles.
✨Demonstrate Analytical Skills
Prepare to discuss how you've used data to inform product decisions in the past. Be ready to share specific instances where you analysed performance metrics or customer feedback to refine product offerings. This will show your ability to drive commercial success through data-driven insights.
✨Emphasise Collaboration and Communication
This role requires working closely with various teams, so highlight your experience in cross-functional collaboration. Share examples of how you've effectively communicated with technical teams and stakeholders to achieve common goals, ensuring everyone is aligned on product strategies.