Buyer & Merchandising Manager

Description

Good Tuesday is a design-led stationery brand and a certified B Corp.

We create beautiful tools that help people plan their time with purpose.

We believe good planning creates space for what really matters.

We may be small, but we have all the makings of an iconic brand: impactful products, a loyal community and a strong sense of purpose.

We’re growing quickly, and we’re looking for curious, kind and capable people who want to help build a company that uses business as a force for good, while having fun along the way.

About the Role

As our Buyer & Merchandising Manager, you will be responsible for ensuring we have the right stock, in the right place, at the right time and at the right margin.

The core of the role is demand forecasting, inventory planning and purchase-order management.

You will monitor sales and stock closely across ecommerce, wholesale and marketplace channels, identify reorder requirements and work proactively with suppliers to keep production and deliveries on schedule.

Because we place frequent, relatively short-run orders, this is a hands-on role.

You will stay close to sales, stock, supplier lead times and purchase-order activity, while you continue building the systems, reporting and processes needed to make planning increasingly efficient and scalable.

We use AI-enabled tools, automation and data systems to improve forecasting, reporting and decision-making.

You do not need to be an AI specialist, but you should be confident in adopting new tools, validating their outputs and using technology to work more accurately and efficiently.

Key Responsibilities

• Forecasting, Inventory and Merchandising
• Analyse sales and stock data across ecommerce, wholesale and marketplace channels to forecast demand and inventory requirements
• Build and maintain SKU- and channel-level forecasting models
• Monitor sales, stock cover, sell-through and product availability on a daily basis
• Respond quickly to changes in demand, wholesale orders, marketing activity and product performance
• Track forecast accuracy and continuously improve planning assumptions
• Identify potential stockouts, excess stock and slow-moving inventory early and recommend corrective action
• Balance product availability with margin, cashflow, minimum order quantities and stockholding risk
• Produce clear weekly and monthly sales, stock and performance reports for internal use
• Buying and Supplier Management
• Build and maintain strong relationships with suppliers
• Raise and manage purchase orders, ensuring accuracy of pricing, MOQs and lead times
• Request and compare quotations and negotiate pricing, MOQs, lead times and commercial terms
• Build and maintain product costing and margin calculators to inform supplier negotiations, pricing and purchasing decisions.
• Maintain product records and ensure internal systems reflect accurate data
• Manage quality issues, shortages, delays and pricing discrepancies through to resolution
• Assess and monitor suppliers against Good Tuesday’s ethical, sustainability and product standards, aligning with BCorp, including our requirements around recycled materials, responsible production and product quality.
• Assortment and Commercial Planning
• Work alongside the Product Design team to support commercially strong product assortments
• Analyse category, format, design, price-point and channel performance to identify gaps, duplication and opportunities.
• Provide data-led recommendations on range breadth, product quantities, channel assortments and product discontinuation.
• Assess proposed ranges against expected demand, margin, MOQ requirements, cashflow and stock investment
• Provide commercial analysis while the Product Design team retains ownership of creative direction and final range selection
• Data, Reporting and AI-Enabled Tools
• Use AI-enabled tools and systems to improve forecasting, reporting, analysis and information sharing
• Build and maintain clear dashboards, forecasting models and inventory reports
• Use automation to reduce repetitive administration and improve the speed and accuracy of planning
• Review and validate AI-generated outputs, ensuring recommendations are accurate, commercially sensible and supported by the underlying data
• Maintain strong data discipline and ensure the information used for planning is accurate and current
• Critical Path and Cross-Functional Planning
• Help maintain the product critical path and ensure key sampling, ordering, production and launch dates are met
• Communicate clearly with Product, Design, Operations, Finance and Marketing regarding upcoming launches, stock arrivals and supply risks and have accurate visibility of expected intake and product availability
• Support planning for seasonal peaks, wholesale markets, product launches and major promotional activity

Requirements

About You

• At least four years’ experience in merchandising, demand planning, inventory planning, commercial buying or a related role
• Strong experience in sales forecasting, stock management and purchase-order planning
• Advanced Excel or Google Sheets skills, including formulas, pivot tables, lookups and forecasting models
• Confident using AI-enabled tools to support analysis, forecasting, reporting and process improvement (training will be provided)
• Able to combine data, technology and sound commercial judgement
• A clear and confident communicator who can manage multiple suppliers, internal stakeholders and timelines
• Experience working across ecommerce and wholesale channels is desirable
• Experience in a multichannel consumer-product business is desirable.
• Experience working with print suppliers and an understanding of commercial printing processes, materials and finishes is desirable

Benefits

What We Offer

We are offering a full time permanent contract, initially based at Lanteague Studios, Zelah, Cornwall - with a move to a brand new HQ in Indian Queens planned in October.

A competitive salary depending on experience.

• Flexible work hours (core studio hours between 10am and 3pm)
• 23 days holiday plus 8 bank holidays — 31 days total, increasing with length of service
• Generous product allowance and discounts
• NEST pension scheme
• Ongoing Training and Development
• Healthy Workplace pledge with annual health checks
• Ride Share scheme
• Cycle to work scheme
• Monthly personal budget to spend at one of the cafes on site
• Eye care vouchers
• Weekly Team Lunch
• Regular team socials
• Paid volunteering
• And more…
• To Thrive at Good Tuesday

We use business as a force for good — Our values guide how we work, how we make decisions, and how we treat each other.

1. Customer First

We exist for our customers. We listen deeply, design meaningfully, and act fast to serve their needs. Every decision starts here.

What we expect: You think like a customer — in how you design, communicate, solve problems, or prioritise your time. You care about creating helpful, joyful experiences.

2. Caring

We lead with empathy.

Whether it’s our team, customers, or partners — we treat people with kindness, assume good intentions, and build trust through respect.

What we expect: You’re thoughtful in how you speak, write, and show up.

You look out for others, give feedback constructively, and support the team without ego.

3. Raise the Bar

We’re not here to be average.

We go for better — in quality, creativity, and how we show up every day.

What we expect: You take pride in your work.

You ask “how could this be even better?” and you care about the details — whether it’s a product, a process, or a team project.

4. Honest & Accountable

We speak clearly and take responsibility.

We do what we say, take feedback well, and build trust in small moments — and big ones.

What we expect: You communicate openly.

You meet deadlines, own mistakes, and follow through.

You help build a culture of trust, not blame.

5. Purposeful

We act with intention.

No busy work, no filler.

We focus on what moves the needle and build systems that last.

What we expect: You prioritise high-impact work, challenge unnecessary complexity, and think beyond today’s to-do list.

You make things better, not just busier.

• You are a doer
• You’re a team player
• You’re humble
• You are honest, straightforward and transparent
• You are a good teacher/mentor (approachable and accessible)
• You want to get your hands dirty
• You solve problems
• You are resilient
• You are flexible
• You are entrepreneurial, smart, and passionate
• If you don't know something, you say so — then go figure it out
• You love working in a creative environment
• You have a sense of humour
• You are an insatiable learner
• Our Commitment to Equality

Good Tuesday is an equal opportunity employer.

We believe diverse teams build better businesses, and we are committed to creating an inclusive, equitable, and supportive workplace where everyone feels valued.

We welcome applicants from all backgrounds and experiences and are actively working to remove barriers in our recruitment and employment practices.

We are reviewing applications on a rolling basis, so we encourage you to apply early.