To provide high-quality, consistent administrative support to the Special Educational Needs (SEN) functions across a group of GST schools. The post holder will support SENCos and school leadership by managing documentation, maintaining accurate records, coordinating EHCP processes, and acting as a key liaison for parents, staff and external agencies. The role helps ensures that statutory deadlines are met, systems are kept up-to-date, and communication is professional and timely., EHCP & Annual Review Administration
EHCP & Annual Review Administration
- Prepare, collate, and distribute paperwork for EHCP annual reviews across multiple schools.
- Coordinate scheduling of review meetings, ensuring involvement of teachers, parents, and professionals.
- Take accurate minutes at review meetings and complete follow-up administrative tasks.
- Track EHCP review deadlines to ensure compliance with statutory timeframes.
SEN Record Keeping & Data Management
- Support the maintenance and updating of SEN registers, monitoring lists and provision mapping for all allocated schools.
- Upload, store and manage SEN documentation in accordance with GDPR and Trust policies.
- Ensure all SEN information in MIS systems (e.g., Arbor/SIMS) is accurate, complete, and current.
- Support data preparation for census returns, inspections, and internal audits.
Liaison & Communication
- Help coordinate and share SEN information with families, external agencies, and professionals as directed by the SENCO.
- Respond to telephone and email enquiries with professionalism and confidentiality.
- Liaise with Local Authorities for documentation, reports, transfers and related communications.
- Liaise with teaching staff, year leaders and safeguarding teams where SEN overlaps with pastoral needs.
General Administrative Support
- Support the maintenance SEN inboxes for multiple schools, prioritising follow-up and task allocation.
- Prepare letters, reports, templates and forms as requested by SENCos.
- Assist with organising SEN-related meetings, assessments, tours and transition activities.
- Support coordination of referrals to external services (EP, Speech & Language, specialist teachers, etc.).
- Undertake photocopying, filing, scanning and document distribution.
- Provide cross-school administrative resilience cover during peak periods.
- Travel between GST schools within the designated hub (mileage reimbursed in line with policy).
- Provide consistent processes, shared templates and high-standards of practice across settings.
- Work flexibly to prioritise workload based on school deadlines and SENCo requirements.
- Build positive working relationships with multiple SENCos and school administrators.
- Uphold strict confidentiality at all times when dealing with sensitive pupil information.
- Attend mandatory safeguarding and data protection training.
- Follow GST and school-level safeguarding procedures, reporting concerns immediately.Ensure safe handling, secure storage and lawful processing of all data.
Experience
- Experience in administrative work in a school or similar environment.
- Excellent organisation, accuracy and attention to detail.
- Strong written and verbal communication skills.
- Ability to manage multiple priorities and deadlines across different schools.Confidentiality, discretion and professionalism.
- Confident using MIS systems (Arbor) and Microsoft Office.
- Ability to work independently and as part of a distributed team.
Desirable
- Experience supporting SEN functions.
- Experience using Edukey Provsion Map
- Knowledge of SEND Code of Practice.
- Experience minute-taking and producing accurate records.
- Experience working in a multi-school or trust-wide role.
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SEN Administration Assistant in Jacobs Well employer: Good Shepherd Trust
Good Shepherd Trust is an exceptional employer, offering a dynamic work environment where you can make a significant impact on the educational landscape across Surrey and Hampshire. With a strong focus on employee development, collaborative governance, and a commitment to health and safety, we provide our team with the resources and support needed to thrive in their roles. Join us to be part of a mission-driven organisation that values innovation and excellence in education.