At a Glance
- Tasks: Coordinate care schedules, match carers to clients, and ensure high-quality support.
- Company: Join GoodOaks, an award-winning home care company that values its team.
- Benefits: Competitive salary, overtime opportunities, 20 holiday days, and paid training.
- Why this job: Make a genuine difference every day while building relationships and solving problems.
- Qualifications: Strong organisational skills, effective communication, and IT confidence required.
- Other info: Supportive management, career growth opportunities, and access to discounts and volunteering.
The predicted salary is between 24000 - 28000 £ per year.
Join Our Award-Winning Team at GoodOaks that value and rewards the caring people who work with us! As an award-winning home care company, we strive to be the go-to provider of quality care by valuing, developing, and rewarding the dedicated individuals who work with us. At GoodOaks, we know great care starts with great coordination. As a Care Coordinator, you’ll be the calm in the centre of a busy day — matching the right carers to the right clients, keeping schedules running smoothly, and making sure every person we support receives consistent, high-quality care. This is a role for someone who loves problem-solving, building relationships, and making a genuine difference every single day.
Responsibilities:
- Producing weekly rotas and care scheduling to ensure adequate provision of care
- Undertake regular care visits including being available evenings and weekends when needed
- Daily troubleshooting and problem solving at speed
- Managing the system to organise rotas, update care plans and employee files
- Managing staff absence, allocating calls, and cancelling care calls when necessary
- Assisting in the recruitment, training and induction of new team members
- Facilitating Good Oaks in providing a continuous and reliable service
Who are you?
- You’re a highly organised and efficient co-ordinator with a people focused approach
- You’re a strong communicator with all types of people and ability to remain positive
- You are IT confident enabling effective scheduling, team contact and work planning
- You’re highly reliable and able to foster a strong team ethos and keep morale high
- You are growth focused and support continued development of yourself and the team
- You are dedicated with high energy levels
- You’re willing to undertake a DBS check to work with vulnerable adults
- You drive and have access to a vehicle
- You have the right to work in the UK (we're unable to offer sponsorship)
What do we offer?
- 37-40 hours per week plus the opportunity for overtime if needed
- £24-28k Base salary plus overtime and mileage to clients (if needed) at 45p
- 20 Holiday days offered plus time off in lieu
- Additional pay for undertaking on-call duties with others in the team
- Supportive, professional and common-sense management and ongoing support
- Paid induction training and continued training and development offered
- Blue Light Card discount Scheme and paid volunteering days
- Paid DBS check if required and access to our virtual GP service
If you are ambitious, possess a positive attitude, and are eager to advance your career within our rapidly growing business, apply now we would be delighted to hear from you.
Care Coordinator in Poole employer: Good Oaks Home Care
Contact Detail:
Good Oaks Home Care Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Care Coordinator in Poole
✨Tip Number 1
Network like a pro! Reach out to people in the care industry, attend local events, or join online forums. Building connections can lead to job opportunities that aren’t even advertised!
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to care coordination. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your problem-solving skills during interviews. Share specific examples of how you’ve handled scheduling conflicts or managed team dynamics in the past. This will highlight your fit for the Care Coordinator role!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about joining our award-winning team!
We think you need these skills to ace Care Coordinator in Poole
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Care Coordinator role. Highlight your organisational skills and experience in problem-solving, as these are key traits we value at GoodOaks.
Showcase Your People Skills: In your application, emphasise your ability to communicate effectively with different types of people. We love candidates who can build relationships and keep morale high, so share examples of how you've done this in the past.
Be Clear and Concise: When writing your application, keep it straightforward and to the point. We appreciate clarity, so make sure your experience and skills shine through without unnecessary fluff.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Good Oaks Home Care
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Care Coordinator. Familiarise yourself with care scheduling, managing rotas, and the importance of matching carers to clients. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your Problem-Solving Skills
Since the job involves daily troubleshooting and quick decision-making, prepare examples from your past experiences where you've successfully solved problems. Highlight how you remained calm under pressure and what strategies you used to ensure smooth operations.
✨Emphasise Your People Skills
As a Care Coordinator, you'll be working closely with both clients and staff. Be ready to discuss how you build relationships and maintain a positive atmosphere. Share specific instances where your communication skills made a difference in a team or client interaction.
✨Demonstrate Your IT Confidence
Since the role requires effective use of technology for scheduling and planning, be prepared to talk about your experience with relevant software or systems. If you have any examples of how you've used technology to improve efficiency, make sure to mention those!